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Intake Case Manager Jobs (NOW HIRING)

Case Manager II

Denver, CO · On-site

$22.07 - $25.31/hr

The Intake Case Manager helps individuals and members get started with services by completing the initial functional assessment. This is the first eligibility step to see if a person qualifies for ...

Case Manager - Intake

Aurora, CO · On-site

$25.10 - $28.68/hr

As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services.

Case Manager - Intake

Aurora, CO · On-site

$25.10 - $28.68/hr

As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services.

Case Managers provide Case Management to an assigned case load. They conduct eligibility determinations, develop and implement Service Plans, and provide information and resources to clients. Case ...

Case Managers provide Case Management to an assigned case load. They conduct eligibility determinations, develop and implement Service Plans, and provide information and resources to clients. Case ...

Intake and Case Initiation Coordinator

$18.50 - $25/hr

The Intake and Case Initiation Coordinator supports ICF's delivery of a federally funded legal ... Detail-oriented, with the ability to manage multiple tasks and prioritize competing deadlines.

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

... of intake. Case Manager Duties/Responsibilities: • Conducts initial assessment of patient ... problems and needs and reports to clinical team to initiate treatment planning. • Prioritizes ...

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Intake Case Manager information

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$37

How much do intake case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for intake case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

More about Intake Case Manager jobs

What cities are hiring for Intake Case Manager jobs?

Cities with the most Intake Case Manager job openings:

What are the most commonly searched types of Intake Case jobs?

The most popular types of Intake Case jobs are:

What states have the most Intake Case Manager jobs?

States with the most job openings for Intake Case Manager jobs include:

Infographic showing various Intake Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.

Central Intake & Case Management Coordinator

LionStone Care

Cincinnati, OH • On-site

$17.25 - $23.50/hr

Full-time

Posted 25 days ago


Job description

Summary of Position
The primary purpose of the Central Intake & Case Management Coordinator position is to facilitate the intake, referral, and admission process for assigned skilled nursing facilities while serving as a liaison between referral sources, hospitals, managed care organizations, residents, families, and facility teams. 
Essential Duties and Responsibilities
Referral Management Functions 
•    Receive, review, and process referrals. 
•    Monitor referral activity for assigned facilities. 
•    Maintain referral tracking systems and databases. 
•    Ensure timely response to referral opportunities. 
Intake Coordination Functions 
•    Coordinate all aspects of intake from referral through admission. 
•    Review clinical, financial, and insurance information. 
•    Verify referral documentation requirements. 
•    Support timely admission decisions. 
Clinical and Placement Review Functions 
•    Review referrals for appropriate level of care. 
•    Collaborate with facility clinical teams regarding admission suitability. 
•    Support continuity of care throughout transitions. 
Case Management Support Functions 
•    Support transition-of-care initiatives. 
•    Communicate with families and responsible parties. 
•    Support readmission reduction initiatives. 
Census Development Functions 
•    Assist facilities in achieving census goals. 
•    Monitor admission activity and conversion rates. 
Managed Care and Insurance Coordination Functions 
•    Verify payer source information. 
•    Coordinate authorization requirements and approvals. 
Customer Service and Relationship Management Functions 
•    Provide exceptional customer service. 
•    Maintain positive relationships with hospitals and community partners. 
Communication and Collaboration Functions 
•    Collaborate with admissions, clinical, business office and operations personnel. 
•    Promote teamwork and collaboration. 
Reporting and Analytics Functions 
•    Maintain referral tracking reports and admission metrics. 
•    Monitor referral conversion rates and outcomes. 
Compliance and Regulatory Functions 
•    Ensure compliance with federal, state and company policies. 
•    Comply with HIPAA requirements. 
Resident Rights 
•    Protect resident confidentiality and privacy. 
•    Respect resident rights, dignity and personal choice.

Key Competencies

  • Intake Coordination 
  • Relationship Management 
  • Customer Service 
  • Communication 
  • Case Management Support 
  • Admissions Coordination 

Qualifications

  • Associate's Degree required; Bachelor's Degree preferred. 
  • Healthcare admissions, case management, discharge planning or long-term care experience preferred. 
  • Understanding of Medicare, Medicaid and Managed Care processes. 
  • Strong organizational, communication and problem-solving skills.