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Intake Case Manager Jobs (NOW HIRING)

DEVELOPMENTAL PATHWAYS

Case Manager - Intake

Aurora, CO · On-site

$25.10 - $28.68/hr

As an Intake Case Manager, you'll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services.

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

... of intake. Case Manager Duties/Responsibilities: • Conducts initial assessment of patient ... problems and needs and reports to clinical team to initiate treatment planning. • Prioritizes ...

The Salvation Army

Intake/Access Case Manager

Aurora, CO · On-site

$26/hr

Lead Access Intake Case Manager Schedule: On-call up to 40 hours weekly Supervises: n/a Rate of Pay : $26.00 hourly Closing Date: 4/15/2026 Benefits : Standard; Full-Time, Non-Exempt employees are ...

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How much do intake case manager jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for intake case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Case Manager, and why are they important?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges Intake Case Managers face when handling multiple client cases simultaneously?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What are Intake Case Managers?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
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What states have the most Intake Case Manager jobs? States with the most job openings for Intake Case Manager jobs include:
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Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.
Case Manager - Intake

Case Manager - Intake

DEVELOPMENTAL PATHWAYS INC

Aurora, CO

$25.10 - $28.68/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Developmental Pathways (DP) is seeking Intake Case Managers to join our Case Management Team!
 
As an Intake Case Manager, you’ll play a vital role in delivering compassionate, person-centered service and support coordination to support access to Medicaid Waiver and State General Fund services. Your days will be filled with:
  • Conducting in-home visits to complete assessments and connect individuals to supportive programs and services.
  • Engaging with families and providers in the community to build trust and foster strong partnerships.
  • Collaborating at our Aurora office, sharing insights and strategies with your team and other departments to enhance service access.
  • Working from home, which includes hosting virtual Zoom meetings with individuals and their teams, documenting and coordinating intakes, and participating in virtual office hours, team meetings, and more.
  • Driving between locations, spending time in the community and at your home or chosen remote workspace. This dynamic, hybrid role offers a fast-paced and rewarding experience where you help weave together services that empower the lives of individuals with disabilities.
 
Schedule Enjoy a 4-day, 40-hour workweek (Monday–Thursday or Tuesday–Friday) with the flexibility to work remotely, in-office, and in the field.
 
This position requires frequent in-person presence to support essential responsibilities such as screenings, assessments, and other duties in alignment with state regulations and company policies. Candidates should be prepared to travel within our catchment area (Arapahoe, Douglas, and Elbert counties) on a weekly basis to fulfill these requirements. Flexibility and reliability in meeting these obligations are critical to success in this role.
 
Application Deadline: Sunday, July 26th at 11:59 PM (MST)
 
Starting Salary & Benefits
$25.10 - $28.68 hourly
  • Health/dental/vision coverage
  • Employer-paid and supplemental life insurance
  • Short- and long-term disability insurance
  • Generous paid time off and holiday pay
  • Flexible work schedule
  • Monthly remote work stipend
  • 401(k) investment plan, with an employer match of up to 4%
  • Mileage reimbursement
  • Tuition reimbursement program
  • Certified Employer for Public Service Loan Forgiveness Program
  • Healthcare reimbursement and flexible spending plan
  • Discounts on auto and homeowners’ insurance
  • Employee assistance program
  • Credit union membership
  • Employer-paid training
 
You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/
 
 
Requirements
  • Bachelor’s Degree; or
    • Five (5) years of experience in the field of Long-Term Services and Supports; or
    • (LTSS), which includes Developmental Disabilities; or
    • Some combination of education and relevant experience appropriate to the requirements of the position
  • Valid Colorado motor vehicle license and provide proof of motor vehicle insurance
  • Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years
 
Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.
 
Preferred

  • One (1) year of experience in developmental disabilities/long-term services and supports

Additional Responsibilities
  • Ensures timely response to internal and external referrals for individuals pursuing programmatic supports
  • Responsible for initial screening and assessment of individuals' immediate and long-term needs and referring to appropriate internal and external programs and community resources to support assessed needs
  • Provides case management, eligibility determination support and waitlist support and updates to individuals waiting for services, as needed and applicable
  • Responsible for ongoing screening of individuals needs and referring to appropriate programs and community resources as appropriate
  • Ensures timely initiation and implementation of initial eligibility assessments and coordination process to access HCBS waiver services or other state-funded programs
  • Assists with Enrollment duties as needed
  • Assess the overall needs of an individual and assist with the exploration of programs, long-term services and supports, and other community resources to meet assessed needs
  • Assist individuals and families in maintaining eligibility through the completion of required assessments, monitoring, and support planning
  • Provide care coordination services and interventions by referring, educating, negotiating, and mediating with the individual and external providers/agencies
  • Complete accurate case documentation in appropriate tracking and databases; prioritize workload and meet all required timelines
  • Schedule, facilitate, document, and complete follow-up for all required and ad-hoc meetings; disseminate updates to the necessary parties
  • Ensure the accuracy and timely entry and distribution of required documentation to all necessary parties, including, but not limited to providers, individuals, and family members
  • Maintain a professional and ethical manner in all interactions and meet performance quality, customer service, and coordination standards as assigned by department leadership; maintain appropriate boundaries

About Us
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado's Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado's largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you've come to the right place!
If you need an accommodation with this application process, please contactSupport-HR@dpcolo.org

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