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Intake Case Manager Jobs in Pennsylvania (NOW HIRING)

Youth Advocate Programs

Intake Specialist

Bethlehem, PA · On-site

$17.50 - $23.50/hr

Experience in child welfare, case management intake, or placement services is strongly preferred. * Strong communication and organizational skills * Proficient in Microsoft Office Suite. * Knowledge ...

Youth Advocate Programs

Intake Specialist

Freemansburg, PA · On-site

$17.50 - $23.50/hr

Experience in child welfare, case management intake, or placement services is strongly preferred. * Strong communication and organizational skills * Proficient in Microsoft Office Suite. * Knowledge ...

Morgan & Morgan, P.A.

Case Manager

Philadelphia, PA · On-site

$20.25 - $26/hr

Manage case files from intake to closing under the direction of an attorney Qualification * Bachelor's degree (preferred) * Prior experience as a Personal Injury Case Manager preferred * At least 2 ...

Morgan & Morgan, P.A.

Case Manager

Philadelphia, PA · On-site

$20.25 - $26/hr

Manage case files from intake to closing under the direction of an attorney Qualification * Bachelor's degree (preferred) * Prior experience as a Personal Injury Case Manager preferred * At least 2 ...

Infinity Love Home Care LLC

Case Manager

Philadelphia, PA · On-site

$17 - $22/hr

Infinity Love Home Care Agency is seeking a highly organized, mission-aligned Case Manager to ... Work closely with the clinical director and intake department to transition new clients smoothly ...

Morgan & Morgan, P.A.

Case Manager

Philadelphia, PA · On-site

$20.25 - $26/hr

Manage case files from intake to closing under the direction of an attorney Qualification * Bachelor's degree (preferred) * Prior experience as a Personal Injury Case Manager preferred * At least 2 ...

Bethesda Project

Senior Case Manager

Philadelphia, PA · On-site

$25 - $27/hr

The Senior Case Manager assists individuals with a history of homelessness, chronic mental illness ... Develop relationships with referral agencies to maintain necessary intake lists for each site

DOCS Health

Dental Case Manager

Pipersville, PA · On-site

$20.25 - $26.25/hr

Review, evaluate, and manage assigned dental cases from intake through completion, ensuring ... Monitor case progress to ensure deadlines are met; proactively address issues that may cause delays.

DOCS Health

Dental Case Manager

Pipersville, PA · On-site

$20.25 - $26.25/hr

Review, evaluate, and manage assigned dental cases from intake through completion, ensuring ... Monitor case progress to ensure deadlines are met; proactively address issues that may cause delays.

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Intake Case Manager information

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$14

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How much do intake case manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for intake case manager in Pennsylvania is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $31.11 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Pennsylvania?

For Intake Case Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Pennsylvania look for?

The top searched job categories for Intake Case Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Intake Case Manager jobs?

Cities in Pennsylvania with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $52,599 per year, or $25.3 per hour.

Intake Specialist

Bethlehem, PA • On-site

Youth Advocate Programs
Non-Profits • 1 - 5K employees
Learn more about Youth Advocate Programsexternal

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Status: Full-Time Hourly
FLSA Classification: Non-Exempt
Summary of the Position: The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required documentation and information, ensuring timely processing of referrals, and accurately entering participant data. The Intake Specialist works closely with families, CYS Caseworkers, and program staff to connect youth to appropriate services and supports.
Using a strength-based, youth-centered approach, the Intake Specialist builds rapport with participants and families while in their homes and communities, promotes engagement, and supports positive outcomes. The role also includes administering assessments, conducting entry and discharge surveys, supporting outcome tracking, and assisting in facilitating mandatory program classes. Additionally, the Intake Specialist helps train new staff on system processes, contributes to polished and professional agency representation and ensures effective communication with referring authorities and stakeholders.
Qualifications/Requirements:
  • Bachelor's Degree in Social Work, Human Services, or related field is preferred.
  • 1-2 years of experience in program intake, case management, or administrative support in a human services setting.
  • Experience in child welfare, case management intake, or placement services is strongly preferred.
  • Strong communication and organizational skills
  • Proficient in Microsoft Office Suite.
  • Knowledge or experience using electronic health record (EHR) systems is a plus.
  • Position requires reliable transportation, valid driver's license, and current auto insurance coverage.
  • Transportation of participants to court hearings, job interviews and doctor's appointments.
  • Bilingual (Spanish Speaking ) is a plus.

Benefits Available:
  • Medical/Prescription
  • Dental
  • Vision
  • Short Term Disability
  • UNUM Supplemental Insurance
  • Employee Assistance Program
  • Pet Insurance
  • Paid time off
  • Holiday Pay
  • 403(b) Retirement Savings Plan.
  • Weekly Pay
  • Direct Deposit

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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