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Intake Case Manager Jobs in Maryland (NOW HIRING)

Intake & PCP Specialist

Brandywine, MD · On-site

$17.75 - $23.75/hr

... case management and service coordination. • Valid driver's license with reliable transportation to travel locally. • Minimum of 2-3 years of experience within a Maryland DDA provider, CCS agency ...

... intake, case management and service coordination. · Valid driver's license with reliable transportation to travel locally. · Minimum of 2-3 years of experience within a Maryland DDA provider, CCS ...

Intake & PCP Specialist

Brandywine, MD · Hybrid

$17.75 - $23.75/hr

Prior experience with intake, case management and service coordination. Valid driver's license with reliable transportation to travel locally. Minimum of 2-3 years of experience within a Maryland DDA ...

... case management and service coordination. • Valid driver's license with reliable transportation to travel locally. • Minimum of 2-3 years of experience within a Maryland DDA provider, CCS agency ...

Case Manager

Baltimore, MD · On-site

$19.75 - $25.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Case Manager

Baltimore, MD · On-site

$19.75 - $25.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake assessments, assist in facilitating PHP sessions, and manage ongoing communication with families, schools ...

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake assessments, assist in facilitating PHP sessions, and manage ongoing communication with families, schools ...

Case Manager

Chevy Chase, MD

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake assessments, assist in facilitating PHP sessions, and manage ongoing communication with families, schools ...

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake assessments, assist in facilitating PHP sessions, and manage ongoing communication with families, schools ...

Case Manager

Rockville, MD · On-site

$25 - $40/hr

The Case Manager works directly with all ages of people living with HIV in accessing medical ... Facilitate access to intake, screening, and assessment for clients at the office, over the ...

Case Manager

Baltimore, MD · On-site

$60K - $90K/yr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Conduct education assessments upon intake and develop individualized Education Success Plans ...

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Conduct education assessments upon intake and develop individualized Education Success Plans ...

Case Manager

Rockville, MD

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Conduct education assessments upon intake and develop individualized Education Success Plans ...

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Conduct education assessments upon intake and develop individualized Education Success Plans ...

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Intake Case Manager information

See Maryland salary details

$14

$24

$36

How much do intake case manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for intake case manager in Maryland is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $30.10 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Maryland?

For Intake Case Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Maryland look for?

The top searched job categories for Intake Case Manager jobs in Maryland are:

What cities in Maryland are hiring for Intake Case Manager jobs?

Cities in Maryland with the most Intake Case Manager job openings:

Infographic showing various Intake Case Manager job openings in Maryland as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,927 per year, or $24.5 per hour.

Intake & PCP Specialist

Epic

Brandywine, MD • On-site

$17.75 - $23.75/hr

Other

Re-posted 10 days ago


Epic Systems rating

8.7

Company rating: 8.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

56th of 246 rated software companies


Job description

The position of Intake & PCP Specialist is responsible for ensuring a seamless, compliant, and person-centered transition for individuals entering EPIC's services. This role manages the full intake lifecycle-from initial inquiry through service authorization, and oversees the development, coordination, and timely submission of high-quality Person-Centered Plan (PCP) Support Documents in accordance with Maryland Developmental Disabilities Administration (DDA) requirements.
Monday-Friday 8:30 am - 4:30 am; Essential: Some weekend and extended weekday hours may be required even in the event of inclement weather; Daily Job Site: Hybrid office/remote.
QUALIFICATIONS & REQUIREMENTS:
• Must have a high school diploma or GED. Some college preferred.
• Must have intermediate Microsoft Office Suite skills.
• Familiarity with COMAR regulations and Medicaid billing requirements.
• Prior experience with intake, case management and service coordination.
• Valid driver's license with reliable transportation to travel locally.
• Minimum of 2-3 years of experience within a Maryland DDA provider, CCS agency or disability service.
Soft Skills:
• Possess strong creative and customer service skills.
• Must have strong critical thinking skills.
• Have strong adaptability and flexibility to be effective in changing environments.
• Possess strong conflict resolutions skills.
Interpersonal Skills:
• Ability to closely collaborate across all EPIC programs and departments.
• Ability to work together as a team where there is effective communication.
• Must possess excellent communication, analytical, and problem-solving skills.
• Must be able to prioritize, multi-task and meet deadlines in compliance with internal and external agencies rules and regulation.
• Strong time management skills to manage one's own time and the time of others.
• Must be responsible and take accountability for own actions.


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