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Intake Case Manager Jobs in Ontario (NOW HIRING)

Conduct initial intake and needs assessment to understand the individual needs of each client ... Participate in case management meetings with internal staff and external service providers.

Case Manager_FT-Perm

Toronto, ON ยท On-site

CA$57K - CA$71K/yr

Case Manager Date: July 22, 2026 Closing Date: August 4, 2026 Location: Toronto, ON - Northwest ... Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support ...

Case Manager_FT-Contract

Toronto, ON ยท On-site

CA$57K - CA$71K/yr

Case Manager Date: July 21, 2026 Closing Date: August 4, 2026 Location: Toronto, ON - Mount Dennis ... Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support ...

Case Manager_FT-Perm

Toronto, ON ยท On-site

CA$57K - CA$71K/yr

Case Manager Date: July 27, 2026 Closing Date: August 10, 2026 Location: Toronto, ON - 416 ... Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support ...

Counsellor, Intake

Etobicoke, ON ยท On-site

CA$25.59 - CA$29.93/hr

This includes assessment, group facilitation, case management, participation in the planning ... The Intake Counsellor provides access to a continuum of services at the Centre including engagement ...

Counsellor, Intake

Etobicoke, ON

CA$25.59 - CA$29.93/hr

This includes assessment, group facilitation, case management, participation in the planning ... The Intake Counsellor provides access to a continuum of services at the Centre including engagement ...

DUTIES AND RESPONSIBILITIES Duties and Responsibilities of the Intake Specialist include (but are ... To enter information from the referral into CRM and forward to the appropriate Case Manager. Upload ...

Indigenous Case Manager

Etobicoke, ON ยท On-site

CA$28.84 - CA$33.73/hr

Conduct client intake where designated. * Assess clients needs to determine a service plan. * Engage women in a therapeutic relationship to address their substance use, concerns, and/or parenting and ...

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Intake Case Manager information

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Ontario? For Intake Case Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Ontario look for? The top searched job categories for Intake Case Manager jobs in Ontario are:
What cities in Ontario are hiring for Intake Case Manager jobs? Cities in Ontario with the most Intake Case Manager job openings:
Infographic showing various Intake Case Manager job openings in Ontario as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

STBBI Case Manager

M'Chigeeng First Nation

M'chigeeng, ON โ€ข On-site

Full-time

Re-posted 23 hours ago


Job description

Department: Health Services

Classification/Level: CS-4

Employment Status: Term Full-Time Until March 31st, 2027 (Potential for continued funding)


Reporting Relationship

The STBBI/Addictions Case Manager reports administratively to the Nursing Supervisor through the Nurse Coordinator and maintains a functional reporting relationship with the Mental Health Supervisor to ensure program alignment and consistency.

Position Summary

The Sexually Transmitted and Blood-Borne Infections (STBBI) Case Manager will assist with the facilitation of the STBBI prevention programming and services through the addiction medicine clinic. By providing case management services for high-risk community members including but not limited to facilitating access to addiction medicine clinic, harm reduction supplies, appointment reminders and management, liaison with health care providers, referrals, and wellness checks.

Essential Functions

An active member of the Health Services team in the delivery of a comprehensive Community Outreach Based STBBI Program compromised of the following activities:

  • Conduct intake, assessment, treatment and/or discharge planning to ensure community members are connected to the most appropriate supports and services based on identified needs
  • Facilitation of the Wellness Recovery Program (Addiction Medication Clinic) including addiction intake, rapid urine drug screens and facilitation of physician appointments via telemedicine or in-person
  • Provide STBBI case management to community members of the Wellness Recovery Program (Addiction Medicine Clinic)
  • Provide STBBI health promotion and prevention programming through community education sessions, events & activities
  • Assist Nurse Coordinator with Contact Tracing of STBBI's
  • Utilize the Mobile Clinic Van to conduct regular home visits a/o wellness checks with STBBI Nurse Coordinator a/o Peer Support/Outreach worker
  • Support with the expansion of harm reduction program including needle exchange program, distribution of safe injection, safe shorting, safe inhalation, and naloxone kits
  • Provide appropriate referrals and advocacy with health care and other service providers as required
  • Develop relationships with clients based on respect, reciprocity and collaboration
  • Arrange & Coordinate Traditional services & programming
  • Attend meetings and appointments to support/advocate in the best interests of the community member(s) well-being
  • Maintain a strong working knowledge of local services and resources
  • Participate in ongoing professional development to ensure skills and knowledge are current and relevant to position
  • Completion of charting and date collection with the Electronic Medical Record
  • Attend and participate in regular team and staff meetings, strategic planning and external partner meetings when requested
  • Understand and adheres to all MFN policies and procedures
  • Other duties/assignments as requested.

Qualifications and Requirements

Preferred

  • Previous work experience in First Nation Mental Health & Addictions or Social Services would be an asset
  • Bachelor of Social Work degree or Social Services/Health degree
  • Five (5) years' work-related experience or lived experience of Mental Health & Addictions
  • Registration with the Ontario College of Social Work or an equivalent college

Minimum

  • Post-Secondary Diploma in Health or Social Services discipline
  • Two (2) years' work-related experience or lived experience of Mental Health & Addictions.
  • Valid CPR and First Aid Certification
  • Non-Violence Crisis Intervention, De-escalation Skills and ASIST Training
  • Valid Ontario Driver's License and own vehicle


Other

  • Must have knowledge and/or experience with the Anishnaawbe culture, history and customs
  • Understanding and fluency in Anishnaabemowin would be an asset or must be a willing to learn
  • Criminal Reference Check and Vulnerable Sector Screening (CRC/VSS) requirement (upon successful selection)

CRC/VSS Rationale

CRC must be thirty (30) days current and be an original or certified copy. All individuals applying for employment with MFN Health Services are required to submit a Vulnerable Sector Screen and Criminal Record Check as these individuals will be working directly/indirectly with vulnerable people. All individuals employed under the Health Services must have a record clear of charges and convictions relating to child sexual harassment or abuse of any kind.


If you are interested in this opportunity, applicants must submit cover letter, resume, with three current references with contact information (two work-related and one character reference) and copies of education certifications to:


STBBI Case Manager
c/o Human Resources
M'Chigeeng First Nation, P.O. Box 333
M'CHIGEENG, ON P0P 1G0
Fax 705-377-4980 or email to:employment@mchigeeng.ca