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Intake Case Manager Jobs in Louisiana (NOW HIRING)

RN Case Manager The RN Case Manager functions under the direction of, and in coordination with, the ... Determines clients' requirements by completing intake interviews * Reviews Providers' evaluations ...

RN Case Manager The RN Case Manager functions under the direction of, and in coordination with, the ... Determines clients' requirements by completing intake interviews * Reviews Providers' evaluations ...

The RN Case Manager functions under the direction of, and in coordination with, the Director of ... Determines clients' requirements by completing intake interviews * Reviews Providers' evaluations ...

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Intake Case Manager information

See Louisiana salary details

$12

$21

$32

How much do intake case manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for intake case manager in Louisiana is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $26.54 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Louisiana?

For Intake Case Manager jobs in Louisiana, the most frequently searched job titles are:

What cities in Louisiana are hiring for Intake Case Manager jobs?

Cities in Louisiana with the most Intake Case Manager job openings:

Infographic showing various Intake Case Manager job openings in Louisiana as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $44,871 per year, or $21.6 per hour.

Case Manager

Providence House

Shreveport, LA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources


POSITION SUMMARY

The Case Manager serves as the primary client-centered service professional responsible for guiding families from homelessness to housing stability and long-term independence. This position provides trauma-informed, goal-driven case management services that address housing, employment, education, financial stability, childcare, transportation, and behavioral health barriers.
The Case Manager develops individualized service plans, monitors measurable progress, and ensures compliance with HUD, Continuum of Care (CoC), and Providence House standards. Through structured accountability, coordinated referrals, and consistent follow-up, this role directly supports sustainable housing outcomes and family self-sufficiency.

MISSION ALIGNMENT

All Providence House employees are expected to embody the organization’s mission — to move families from homelessness to independence — and demonstrate the core values of compassion, accountability, excellence, and collaboration in all aspects of their work.

KEY RESPONSIBILITIES


Client Case Management

  • Conduct comprehensive intake assessments to identify strengths, barriers, and service needs.
  • Develop individualized case plans with measurable goals related to housing stability, employment, education, and family well-being.
  • Meet with clients regularly (minimum bi-weekly or as needed) to monitor progress and adjust goals.
  • Provide trauma-informed support, motivational coaching, and accountability guidance.
  • Maintain manageable caseloads assigned by the Director of Housing.
  • Document all services, case notes, and progress updates in HMIS and internal systems within required timelines.
  • Coordinate referrals to community partners including healthcare, financial counseling, legal aid, workforce development, and childcare resources.
  • Facilitate life skills, financial literacy, and housing readiness workshops as assigned.
Housing Stability & Transition Support
  • Collaborate with the Housing Team to identify appropriate housing placements.
  • Assist clients with housing applications, landlord communication, lease preparation, and move-in planning.
  • Conduct home visits post-placement to monitor stability and identify emerging needs.
  • Maintain structured follow-up for 90 days post-exit to support long-term housing retention.
  • Travel throughout the community to conduct home visits, attend partner meetings, accompany clients when appropriate, and provide supportive services related to housing stability and self-sufficiency.
Data Management & Compliance
  • Enter and update client information in HMIS with accuracy and confidentiality.
  • Ensure all documentation complies with HUD, CoC, and Providence House requirements.
  • Participate in internal audits, data quality reviews, and compliance monitoring.
  • Submit client outcome data to support grant reporting and performance measurement.
Collaboration & Professional Accountability
  • Participate in case conferencing, multidisciplinary team meetings, and staff development sessions.
  • Communicate effectively with Directors and cross-department staff to provide coordinated wraparound services.
  • Advocate for clients while maintaining professional boundaries and ethical standards.
  • Support internal and external audits with accurate and timely documentation.
  • Maintain strict confidentiality in accordance with HIPAA and agency policies.

Education and Experience

  • Bachelor’s degree in social work, Human Services, Psychology, or related field preferred.
  • Minimum of two (2) years of experience in case management, housing services, or related human 
  • Familiarity with HMIS and HUD/CoC program requirements strongly preferred.
  • Experience working with families experiencing homelessness or poverty-related barriers preferred.
  • Valid driver's license required. Candidates without a current valid driver's license must demonstrate an active plan to obtain or reinstate driving privileges within a timeframe approved by Providence House. 
  • Must maintain driving privileges and remain insurable under Providence House's automobile insurance requirements throughout employment.

Skills and Competencies

  • Strong assessment, documentation, and organizational skills.
  • Ability to motivate and empower families toward measurable self-sufficiency goals.
  • Strong knowledge of trauma-informed and strengths-based service delivery.
  • Excellent written and verbal communication skills.
  • Strong data entry accuracy and attention to compliance requirements.
  • Ability to manage multiple cases while maintaining service quality.
  • Commitment to confidentiality, ethics, and professional standards.