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Insurance Supervisor Jobs in Virginia (NOW HIRING)

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Insurance Supervisor information

See Virginia salary details

$37.2K

$82.1K

$121.4K

How much do insurance supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance supervisor in Virginia is $82,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance supervisor?

To thrive as an Insurance Supervisor, you need expertise in insurance policies, regulatory compliance, team leadership, and a relevant bachelor's degree or industry certification such as CPCU. Familiarity with insurance management software, claims processing systems, and CRM tools is typically required. Strong interpersonal skills, problem-solving ability, and attention to detail help you motivate teams and resolve complex customer issues. These competencies are crucial for ensuring efficient operations, maintaining compliance, and delivering high-quality service in the insurance sector.

What is the difference between Insurance Supervisor vs Insurance Agent?

AspectInsurance SupervisorInsurance Agent
CertificationsTypically requires state licensing and sometimes management certificationsRequires state licensing, often with specific product licenses
Work EnvironmentOversees teams, manages policies, and ensures compliance within insurance companiesWorks directly with clients to sell and service insurance policies
Employer & Industry UsageEmployed by insurance companies, agencies, or brokeragesEmployed by insurance agencies or as independent agents

Insurance Supervisors focus on managing teams and ensuring policy compliance within insurance companies, while Insurance Agents primarily sell and service insurance policies directly to clients. Both roles require licensing, but their responsibilities and work environments differ significantly.

How does an insurance supervisor typically support team development and performance improvement?

An Insurance Supervisor plays a key role in guiding and developing their team by providing regular feedback, conducting performance reviews, and identifying training needs. They often organize coaching sessions, facilitate knowledge sharing, and set clear performance goals to help team members succeed. Additionally, Insurance Supervisors monitor workflow to ensure efficiency and compliance with industry regulations, fostering a supportive environment where employees can learn and grow. This proactive approach not only enhances team performance but also contributes to overall organizational success.

What does an insurance supervisor do?

An Insurance Supervisor oversees the daily operations of an insurance team, ensuring that policies are processed accurately and customer service standards are met. They are responsible for managing staff, training new employees, monitoring compliance with regulations, and resolving complex claims or customer issues. Insurance Supervisors also analyze workflow, implement process improvements, and report performance metrics to management. Their goal is to maintain efficient operations while upholding company policies and industry standards.
What are popular job titles related to Insurance Supervisor jobs in Virginia? For Insurance Supervisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Supervisor jobs in Virginia look for? The top searched job categories for Insurance Supervisor jobs in Virginia are:
What are popular job titles related to Insurance Supervisor jobs in VA? For Insurance Supervisor jobs in VA, the most frequently searched job titles are:
Insurance Supervisor jobs near you
Infographic showing various Insurance Supervisor job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $82,088 per year, or $39.5 per hour.

Branch Operations Supervisor - Commercial Insurance

Insurance Office of America

Alexandria, VA • On-site

$60K - $80K/yr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 301 rated insurance

Job description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines
Fully Remote: This is a fully remote role open to applicants across the United States, with the exception of candidates residing in Alaska, Arizona, California or Hawaii. Must be willing to work Monday-Friday 8am-5pm Eastern Standard Time.
Supporting: Cherry Hill, New Jersey | Book Focus: Trucking, Transportation, Construction
Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values.


Key Responsibilities:

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching.

  • HR Management: Ensure compliance with HR processes and policies.

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards.

  • Scheduling: Manage staff days off calendars for service continuity.

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments.

  • Employee Selection: Participate in interviewing and hiring recommendations.

  • Performance Evaluation: Prepare and deliver performance evaluations.

  • Coaching and Development: Provide coaching, consultation, and training.

  • Professional Development: Encourage growth and development of personnel.

  • Succession Planning: Develop future branch operations leaders.

  • Culture Promotion: Promote IOA culture and improve engagement.

  • Performance Gaps: Identify gaps and implement corrective actions.

  • Data Analysis: Monitor and interpret performance data.

  • Communication: Maintain transparent communication with leadership.

  • Process Improvement: Develop and ensure compliance with core work processes.

  • Policy Enforcement: Implement and enforce company policies.

  • Technical Competence: Maintain high technical competence and industry expertise.

  • Leadership Development: Continuously improve management and leadership skills.

  • Relationship Building:Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees.

  • Leadership Development:Continuously improve management and leadership skills.

  • Relationship Building:Develop and maintain positive relationships with IOA leadership and employees.

  • Champion IOA Values:Demonstrate integrity and leadership.


Ideal Candidate Qualifications:

  • 5+ years of industry experience with deep, wide-ranging industry knowledge

  • 3+ years leadership experience.

  • All required active property & casualty (P&C) licensing

  • Outstanding communication and people management skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s).

Salary Range

The expected pay range for this position is $60,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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