Insurance Supervisor Jobs (NOW HIRING)

About this Job This promotional opportunity is limited to current employees of the Louisiana Department of Insurance. Division: Office of Consumer Advocacy & Diversity/SHIP Division The Louisiana Department of Insurance is seeking a qualified professional to serve as an Insurance Supervisor in the Office of Consumer Advocacy & Diversity, Senior Health Insurance Information Program (SHIP) Division. This position supervises professional staff and assists with the administration of SHIP, ensuring the effective delivery of consumer assistance, outreach, and education services related to Medicare and other health insurance programs.

The ideal candidate possesses the following competencies: Core Competencies: Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness. Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Managing Stakeholders: The ability to identify key stakeholders, manage relationships, and align interests to move work forward. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications Six years of experience in insurance, administrative services, investigations, or law enforcement: OR Six years of full-time work experience in any field plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR A bachelor's degree plus three years of experience in insurance, administrative services, investigations, or law enforcement; OR An advanced degree plus two years of experience in insurance, administrative services, investigations, or law enforcement. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties and Other Information Job Duties: As an Insurance Supervisor in the Office of Consumer Advocacy & Diversity/SHIP Division, you will/may: Provide oversight and leadership to SHIP Insurance Specialists by assigning and monitoring work, reviewing work products, and providing guidance, training, and feedback. Ensure compliance with federal SHIP requirements and related activities involving Medicare, Medicaid, and the State Employees Group Benefits Program.

Evaluate and analyze reports regarding industry compliance, negative trends, and unfair insurance practices, and coordinate with other Department offices and divisions to identify appropriate remedies. Meet with insurance company officials, government representatives, community organizations, employer groups, Medicaid counselors, agents, agencies, and private individuals to provide guidance and assistance related to SHIP services. Train counselors to assess individual needs and advise Medicare beneficiaries and senior citizens on available health insurance coverage options.

Research and monitor state and federal laws and regulations governing Medicare Supplement coverage, long-term care insurance, and other limited-benefit health insurance products for senior citizens. Prepare correspondence in response to insurance inquiries and assist with drafting legislation, rules, and regulations related to limited-benefit and supplemental health insurance. Manage employee leave requests, time statements, and performance evaluations through the CPM process.

Present reports, provide testimony, and respond to questions before legislative committees, professional associations, working groups, and task forces regarding SHIP functions and health insurance issues affecting seniors. Perform other related duties and special projects as assigned. Position-Specific Details: Appointment Type: Promotional - limited to current employees of the Louisiana Department of Insurance Career Progression: This position will be filled as an Insurance Supervisor Location: Office of Consumer Advocacy & Diversity/SHIP Division Compensation: The salary will be determined based on qualifications and experience within the established pay range.

How To Apply: NO CIVIL SERVICE exam is required to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process.

Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections

Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Dr. Phillip Donagriche Human Resources Division Louisiana Department of Insurance P.O

Box 94214 Baton Rouge, LA 70804 Phillip.Donagriche@ldi.la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.