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Insurance Supervisor Jobs in Houston, TX (NOW HIRING)

PFS Group

Insurance Appeals Rep

Houston, TX · On-site

JOB SUMMARY Under the supervision of the Insurance Supervisor, the Insurance Appeals Representative will work high dollar or complex denials for hospital insurance claims. The Appeals Representative ...

PFS Group

Insurance Appeals Rep

Houston, TX · On-site

JOB SUMMARY Under the supervision of the Insurance Supervisor, the Insurance Appeals Representative will work high dollar or complex denials for hospital insurance claims. The Appeals Representative ...

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All JobsInsurance Supervisor JobsInsurance Supervisor Jobs in Houston, TX

Insurance Supervisor information

See Houston, TX salary details

$33.9K

$74.7K

$110.6K

How much do insurance supervisor jobs pay per year?

As of Aug 26, 2026, the average yearly pay for insurance supervisor in Houston, TX is $74,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $89,400.00 per year, depending on experience, location, and employer.

What does an insurance supervisor do?

An Insurance Supervisor oversees the daily operations of an insurance team, ensuring that policies are processed accurately and customer service standards are met. They are responsible for managing staff, training new employees, monitoring compliance with regulations, and resolving complex claims or customer issues. Insurance Supervisors also analyze workflow, implement process improvements, and report performance metrics to management. Their goal is to maintain efficient operations while upholding company policies and industry standards.

What are the key skills and qualifications needed to thrive as an insurance supervisor?

To thrive as an Insurance Supervisor, you need expertise in insurance policies, regulatory compliance, team leadership, and a relevant bachelor's degree or industry certification such as CPCU. Familiarity with insurance management software, claims processing systems, and CRM tools is typically required. Strong interpersonal skills, problem-solving ability, and attention to detail help you motivate teams and resolve complex customer issues. These competencies are crucial for ensuring efficient operations, maintaining compliance, and delivering high-quality service in the insurance sector.

How does an insurance supervisor typically support team development and performance improvement?

An Insurance Supervisor plays a key role in guiding and developing their team by providing regular feedback, conducting performance reviews, and identifying training needs. They often organize coaching sessions, facilitate knowledge sharing, and set clear performance goals to help team members succeed. Additionally, Insurance Supervisors monitor workflow to ensure efficiency and compliance with industry regulations, fostering a supportive environment where employees can learn and grow. This proactive approach not only enhances team performance but also contributes to overall organizational success.

What is the difference between Insurance Supervisor vs Insurance Agent?

AspectInsurance SupervisorInsurance Agent
CertificationsTypically requires state licensing and sometimes management certificationsRequires state licensing, often with specific product licenses
Work EnvironmentOversees teams, manages policies, and ensures compliance within insurance companiesWorks directly with clients to sell and service insurance policies
Employer & Industry UsageEmployed by insurance companies, agencies, or brokeragesEmployed by insurance agencies or as independent agents

Insurance Supervisors focus on managing teams and ensuring policy compliance within insurance companies, while Insurance Agents primarily sell and service insurance policies directly to clients. Both roles require licensing, but their responsibilities and work environments differ significantly.

What are popular job titles related to Insurance Supervisor jobs in Houston, TX?

For Insurance Supervisor jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Supervisor jobs in Houston, TX look for?

The top searched job categories for Insurance Supervisor jobs in Houston, TX are:

What cities near Houston, TX are hiring for Insurance Supervisor jobs?

Cities near Houston, TX with the most Insurance Supervisor job openings:

Insurance Supervisor jobs near you
Infographic showing various Insurance Supervisor job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $79,033 per year, or $38 per hour.

Insurance Appeals Rep

Houston, TX • On-site

PFS Group
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about PFS Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

JOB SUMMARY

Under the supervision of the Insurance Supervisor, the Insurance Appeals Representative will work high dollar or complex denials for hospital insurance claims. The Appeals Representative will be responsible for reviewing basic clinical documentation and relevant payer guidelines to draft timely and effective appeals. They will be measured on appeals success and denials overturn rate, working to improve cash collections on behalf of their client(s). The Appeals Representative may directly write appeals or act as a consultant for other Insurance Reps, assisting them with referencing clinical or payer guidelines. They may be expected to share payer updates with Insurance teams or provide occasional information sessions to department trainer or representatives. They will prioritize work based on feedback from their leadership in order to best impact performance metrics.

ESSENTIAL FUNCTIONS

  1. Demonstrate extensive knowledge of insurance follow-up and denials.
  2. Act as the subject matter expert for appeals on their team.
  3. Triage and determine denial reasons from remittance advice, explanation of benefits, payer portals, or other avenues of information.
  4. Research pertinent payer medical policy bulletins and billing guidelines, creating a repository of reference materials for themselves and other team members.
  5. Prioritize work effort by viability and amount of payment to maximize cash.
  6. Track payer issues and escalations to provide relevant trending information to leadership.
  7. Follow appeals to resolution to assess effectiveness.
  8. Create job aids and share information on appeals language as needed.
  9. Practice compliant billing and follow-up strategies for all government and managed care payers.
  10. Meet minimum of 10 appeals per day, as well as any follow-up needed on existing appeals.
  11. Aggressively seek to resolve unpaid balances.
  12. Document all efforts accurately and thoroughly.
  13. Follow all workflow protocols.
  14. Work other insurance inventory as assigned or as volume demands.

KNOWLEDGE, SKILLS, AND ABILITIES

  1. Outstanding research and follow-up skills.
  2. Deep knowledge of denial types and causes.
  3. Ability to research commercial, managed care, and government payer guidelines and reference language in all appeals.
  4. Ability to read and interpret remittance advice/explanation of benefits.
  5. Strong written and verbal communication skills, especially when drafting appeals or creating workflow templates for teammates.
  6. Self-motivation and ability to work autonomously.
  7. Basic analytics, to include Microsoft Excel.

EDUCATION AND EXPERIENCE

  1. At least 6 months as an Insurance Representative at PFS Group, or 12 months of equivalent experience from a comparable organization.
  2. At least 2 years of hospital insurance follow-up or denials experience.
  3. Epic experience, with strong preference toward HB, required.

Preferences 

  1. CUBS experience

PFS Group

Nationwide Patient Account Management Firm.

Based in Houston, Texas, we currently work with 32+ clients who operate more than 100 hospital facilities from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our clients rely on our services to support their accounts receivable departments.

PFS Group offers a friendly, caring work environment, with competitive benefits and compensation, (medical, dental, vision, short and long-term disability, life insurance, hospital indemnity, critical illness, accident insurance and a matching 401(k) and Zayzoon!

If you are looking for a position in a dynamic, fast-paced organization with career growth opportunities, come grow with us! www.pfsgroup.org

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