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Insurance Supervisor Jobs in Tennessee (NOW HIRING)

The Insurance AR Supervisor works under the direct supervision of the Insurance AR Manager and is responsible for managing the day-to-day operations and staff of the Collections team. Duties include ...

The Insurance AR Supervisor works under the direct supervision of the Insurance AR Manager and is responsible for managing the day-to-day operations and staff of the Collections team. Duties include ...

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Insurance Supervisor information

See Tennessee salary details

$34K

$75.1K

$111.2K

How much do insurance supervisor jobs pay per year?

As of Aug 5, 2026, the average yearly pay for insurance supervisor in Tennessee is $75,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance supervisor?

To thrive as an Insurance Supervisor, you need expertise in insurance policies, regulatory compliance, team leadership, and a relevant bachelor's degree or industry certification such as CPCU. Familiarity with insurance management software, claims processing systems, and CRM tools is typically required. Strong interpersonal skills, problem-solving ability, and attention to detail help you motivate teams and resolve complex customer issues. These competencies are crucial for ensuring efficient operations, maintaining compliance, and delivering high-quality service in the insurance sector.

What is the difference between Insurance Supervisor vs Insurance Agent?

AspectInsurance SupervisorInsurance Agent
CertificationsTypically requires state licensing and sometimes management certificationsRequires state licensing, often with specific product licenses
Work EnvironmentOversees teams, manages policies, and ensures compliance within insurance companiesWorks directly with clients to sell and service insurance policies
Employer & Industry UsageEmployed by insurance companies, agencies, or brokeragesEmployed by insurance agencies or as independent agents

Insurance Supervisors focus on managing teams and ensuring policy compliance within insurance companies, while Insurance Agents primarily sell and service insurance policies directly to clients. Both roles require licensing, but their responsibilities and work environments differ significantly.

How does an insurance supervisor typically support team development and performance improvement?

An Insurance Supervisor plays a key role in guiding and developing their team by providing regular feedback, conducting performance reviews, and identifying training needs. They often organize coaching sessions, facilitate knowledge sharing, and set clear performance goals to help team members succeed. Additionally, Insurance Supervisors monitor workflow to ensure efficiency and compliance with industry regulations, fostering a supportive environment where employees can learn and grow. This proactive approach not only enhances team performance but also contributes to overall organizational success.

What does an insurance supervisor do?

An Insurance Supervisor oversees the daily operations of an insurance team, ensuring that policies are processed accurately and customer service standards are met. They are responsible for managing staff, training new employees, monitoring compliance with regulations, and resolving complex claims or customer issues. Insurance Supervisors also analyze workflow, implement process improvements, and report performance metrics to management. Their goal is to maintain efficient operations while upholding company policies and industry standards.
What are popular job titles related to Insurance Supervisor jobs in Tennessee? For Insurance Supervisor jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Supervisor jobs in Tennessee look for? The top searched job categories for Insurance Supervisor jobs in Tennessee are:
Infographic showing various Insurance Supervisor job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,149 per year, or $36.1 per hour.

Insurance AR Supervisor

OneOncology

Nashville, TN • On-site

Full-time

Posted 23 days ago


OneOncology rating

7.8

Company rating: 7.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.
Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.
Job Description:
Role Summary:
The Insurance AR Supervisor works under the direct supervision of the Insurance AR Manager and is responsible for managing the day-to-day operations and staff of the Collections team. Duties include direct personnel management of the team, participating in all collections daily functions including policies and procedure development, running daily and weekly reports, performing team audits and ongoing training of the team. This position is responsible for monitoring A/R, overseeing day to day activities, maintaining assignment of payers and identifying patterns and global issues. Excellent verbal and written communication skills required for reporting findings to management.
Responsibilities:
  • Review Insurance A/R monthly for identification of excess aging brackets.
  • Review monthly benchmarks for staff and prepare reports for distribution and discussion.
  • Monitor tasks for aged and high balance accounts.
  • Review and approve all collection adjustments (write-offs, refunds, collection agency referral, probate) up to approved threshold from each collector daily.
  • Receives, tracks and reviews medical record requests escalating priority requests for manager approval.
  • Conduct training of new collectors and ongoing training with collection team.
  • Perform daily collections duties including discussing accounts with patients, setting up payment arrangements, insurance refiles and appeals and other collector duties as needed for coverage.
  • Assist in the development of team policy and procedure manuals as directed by manager.
  • Monitors and reports volume of work as well as any outstanding issues to applicable manager.
  • Assess workflow and develop strategy to complete all necessary work prioritizing tasks as necessary.
  • Review & approve employee time for semi-monthly payroll
  • Monitor overtime.
  • Monitor occurrences for counseling related to the attendance policy.
  • Manage employee activity such as interviews, job performance, quarterly performance reviews and disciplinary actions with appropriate approvals as required.
  • Complete PeX plans quarterly for review with manager and staff.
  • Manage employee relations issues appropriately as they arise and escalate to manager as necessary.
  • Prepare end of month report highlighting pertinent issues for management review.
  • Assist in various projects and other duties assigned by manager.
  • Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required or Preferred Qualifications:
  • Bachelor's degree or equivalent healthcare related experience preferred.
  • Basic understanding of oncology practice management preferred, in-depth understanding of insurance.

Essential Competencies:
  • Knowledge of insurance coverage guidelines.
  • Excellent written and verbal communication skills.
  • Ability to apply good judgment.
  • Ability to meet deadlines.
  • Knowledge of clinic office procedures, medical practice and medical terminology.
  • Strong knowledge of Windows-based software applications. (E.g.: Word, Excel, Outlook...)
  • Excellent Customer Service skills.
  • Attendance is an essential job function.

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