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Insurance Customer Service Representative Jobs in Oregon

Puget Collision

Customer Service Rep

Portland, OR · On-site

$18.50 - $25.50/hr

The CSR must be able to secure the customer by being an empathetic listener with the ability to ... Inform customer of repair process, insurance claim processing, payment procedures, repair ...

Domino's Pizza

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Redmond, OR

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Madras, OR · On-site

$16.50 - $22.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Oregon

Insurance Customer Service Representative information

See Oregon salary details

$27.5K

$51.2K

$77.2K

How much do insurance customer service representative jobs pay per year?

As of Jul 27, 2026, the average yearly pay for insurance customer service representative in Oregon is $51,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $58,200.00 per year, depending on experience, location, and employer.

What does a Customer Service Representative do in insurance?

An insurance Customer Service Representative assists clients by answering questions about policies, processing claims, and providing information on coverage options. They often use computer systems to manage customer accounts and must have good communication and problem-solving skills. The role typically involves working in an office environment and may require knowledge of insurance policies and customer service software.

What does an Insurance Customer Service Representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What is the highest paying insurance agent job?

The highest paying insurance agent roles are typically senior or specialized positions such as captive agents working for large insurance companies or independent agents with a high volume of high-value policies. These roles often require extensive experience, strong sales skills, and sometimes advanced certifications, with top earners earning six-figure incomes through commissions and bonuses.

What are some common challenges faced by Insurance Customer Service Representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What are the key skills and qualifications needed to thrive as an Insurance Customer Service Representative, and why are they important?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What is the highest paying customer service job?

Among customer service roles, senior positions such as customer service managers or specialized roles like technical support managers tend to have the highest salaries, often exceeding $70,000 annually. In industries like finance, technology, and healthcare, customer service professionals with advanced skills or certifications can earn higher wages, especially in leadership or specialized positions.

How much does a 215 license make?

An Insurance Customer Service Representative with a 215 license in Florida typically earns between $35,000 and $50,000 annually, depending on experience and location. Licensing allows representatives to sell specific insurance products, which can impact earning potential and job responsibilities.
What are the most commonly searched types of Insurance Customer Service Representative jobs in Oregon? The most popular types of Insurance Customer Service Representative jobs in Oregon are:
What are popular job titles related to Insurance Customer Service Representative jobs in Oregon? For Insurance Customer Service Representative jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Insurance Customer Service Representative jobs in Oregon look for? The top searched job categories for Insurance Customer Service Representative jobs in Oregon are:
What cities in Oregon are hiring for Insurance Customer Service Representative jobs? Cities in Oregon with the most Insurance Customer Service Representative job openings:
What are popular job titles related to Insurance Customer Service Representative jobs in OR? For Insurance Customer Service Representative jobs in OR, the most frequently searched job titles are:
Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Oregon as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,182 per year, or $24.6 per hour.

Insurance Customer Service Representative

BILL CAVINEE INSURANCE

Springfield, OR • On-site

$40K - $70K/yr

Full-time

Dental, Vision, Retirement

Posted 26 days ago

Job description

Are you looking for a chance to break into the insurance industry?

If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Allways Insurance Agency in Springfield, might be the right place for you. We are currently looking for a Full-Time Insurance Customer Service Representative to join our growing insurance office. As an insurance customer service representative, you will use your positive attitude and attention to detail to ensure your clients have the best experience and coverage to fit their unique needs. We offer a focused, team environment where we all show up every day to help each other reach their goals. We pride ourselves on our knowledge of the insurance industry and are looking for someone who is willing to learn and grow along with us. If you don't already have your property & casualty license, don't worry! We will help you get licensed to begin your career in the insurance industry! We even have advancement opportunities if you would like to grow into a sales career with our agency. If you are an active listener, quick at building rapport with clients, are motivated, and invested in your own growth and success, this is the perfect position for you.

If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Paid Holidays

Monthly Bonus opportunities

Team Building Events

Growth Opportunities


Responsibilities
  • With your keen attention to detail, youll be cross-selling, rounding out client accounts, and taking payments.
  • Your outstanding customer service skills will be essential in issuing insurance documentation.
  • With your excellent relationship-building talents, youll be educating & advising clients on the best policies for their unique needs.
  • Use your savvy skills to assist clients with policy changes.
  • Using your excellent problem-solving skills you will be creating, upadating and processing endorsements.

Requirements
  • Detail-oriented and organized.
  • Basic computer software knowledge including typing skills.
  • Excellent written and verbal communication skills including professional phone and office etiquette.