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Insurance Customer Service Representative Jobs in Beaverton, OR

MFCP INC

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations ... Benefits: Medical, Dental, Vision, 401(k) Investment Plan, Life Insurance and Paid holidays ...

U-Haul

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lake Oswego, OR · On-site

$16.50 - $22.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Hillsboro, OR · On-site

$17.50 - $23.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Lake Oswego, OR

$16.50 - $22.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Beaverton, OR

$18/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

New

U-Haul

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Beaverton, OR

Insurance Customer Service Representative information

See Beaverton, OR salary details

$27.1K

$50.4K

$76K

How much do insurance customer service representative jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance customer service representative in Beaverton, OR is $50,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $57,200.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are the most commonly searched types of Insurance Customer Service Representative jobs in Beaverton, OR?

The most popular types of Insurance Customer Service Representative jobs in Beaverton, OR are:

What are popular job titles related to Insurance Customer Service Representative jobs in Beaverton, OR?

For Insurance Customer Service Representative jobs in Beaverton, OR, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Beaverton, OR look for?

The top searched job categories for Insurance Customer Service Representative jobs in Beaverton, OR are:

What cities near Beaverton, OR are hiring for Insurance Customer Service Representative jobs?

Cities near Beaverton, OR with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Beaverton, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,368 per year, or $24.2 per hour.

Insurance Customer Service Representative

American Family Insurance

Gresham, OR • On-site

$3.1K - $4.2K/mo

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

American Family Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance

Full job description
Grow With Us! At the Raymond Love Agency, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Raymond Love Agency is currently seeking a motivated and ambitious Insurance Customer Service Representative (CSR) to join our team. This position will report to our agency located in Gresham, Oregon. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a full time position working at our office.
Responsibilities:
  • Assists customers with their bills, telephone inquiries, mail requests and other services as needed
  • Order policies and request endorsements from the company as required
  • Policy verification assistance
  • Updating Certificates of Insurance
  • Offering additional products to ensure customers have good insurance
  • Provides solutions and resolves issues for clients in a timely and effective manner
  • Prepare quotes and proposals for producers to give to clients and maintain client files
  • Quickly enter client information into agency management system
  • Gathers data for proposals and applications, reconciles and verifies policy information to ensure information is accurate on application
  • Work with clients to assist in claim problems process endorsements and proof of coverage, including certificates of insurance

Qualifications:
  • Education: High School or higher
  • Proficient data entry skills.
  • Must be organized and have good time management skills
  • Must be proficient in Word, Excel, Adobe, Outlook, and also can quickly learn new programs
  • Must be detail oriented with a strong attention to detail
  • Excellent verbal and written communication skills required
  • Must be able to work in a fast-paced environment and be a self-starter

Benefits:
  • Company Paid Life Insurance
  • Dental and Vision Plans
  • 401(k) with company match.
  • Monthly, Quarterly and Annual Bonses
  • An awesome team of professionals!

The Raymond Love Agency is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. 
Qualifications
  • Ability to work independently to plan, set priorities and organize work
  • Demonstrated sales and customer service experience
  • Excellent oral and written communication skills
  • Demonstrated analytical skills
  • Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
  • Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
  • Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.
  • Ideally has their Property and Casualty license. Must acquire within 2 weeks of job offer, we pay to train and take exam.

What American Family Insurance employees say

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