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Insurance Case Manager Jobs in Rochester, NY (NOW HIRING)

Insurance Defense Attorney

Rochester, NY · On-site

$90K - $130K/yr

Manage a caseload of insurance defense matters including general liability, premises liability, auto, and torts. * Conduct legal research and analysis to support case strategy. * Draft pleadings ...

Job Coach

Newark, NY · On-site

$17.58 - $18.60/hr

Insurance - Medical, Dental and Vision * Tuition Reimbursement * Paid Training * Bereavement Leave ... Provides accurate information to the Program Supervisor and Case Manager about the participants ...

Job Coach

Newark, NY

$16.50 - $21.50/hr

Insurance - Medical, Dental and Vision * Tuition Reimbursement * Paid Training * Bereavement Leave ... Provides accurate information to the Program Supervisor and Case Manager about the participants ...

Job Coach

Newark, NY

$16.50 - $21.50/hr

Insurance - Medical, Dental and Vision * Tuition Reimbursement * Paid Training * Bereavement Leave ... Provides accurate information to the Program Supervisor and Case Manager about the participants ...

Job Coach

Newark, NY · On-site

$17.58 - $18.60/hr

Insurance - Medical, Dental and Vision * Tuition Reimbursement * Paid Training * Bereavement Leave ... Provides accurate information to the Program Supervisor and Case Manager about the participants ...

Getting and tracking insurance authorizations when applicable. * Completing departmental program evaluation in accordance with agency policy and procedures * Functioning as a case manager and ...

Getting and tracking insurance authorizations when applicable. * Completing departmental program evaluation in accordance with agency policy and procedures * Functioning as a case manager and ...

Getting and tracking insurance authorizations when applicable. * Completing departmental program evaluation in accordance with agency policy and procedures * Functioning as a case manager and ...

Showing results 41-60

Insurance Case Manager information

See Rochester, NY salary details

$32.1K

$50.2K

$73.1K

How much do insurance case manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance case manager in Rochester, NY is $50,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $58,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What are popular job titles related to Insurance Case Manager jobs in Rochester, NY?

For Insurance Case Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Rochester, NY look for?

The top searched job categories for Insurance Case Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Insurance Case Manager jobs?

Cities near Rochester, NY with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,890 per year, or $23.5 per hour.

Youth Engagement Advocate

Center for Youth Services

Rochester, NY • On-site

$20 - $21/hr

Full-time

Re-posted 14 days ago


Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.
Overview:
Safe Harbour provides case coordination and advocacy for commercially sexually exploited youth. Assistance includes shelter, counseling, safety needs, and other interventions to address needs.
The Youth Engagement Advocate provides intensive case management and advocacy for youth. This position will assist youth to address immediate life and safety issues and reduce the risk of continued sexual exploitation and abuse.
Schedule: Full time.
Responsibilities:
  • Crisis Intervention
  • Case management & youth advocacy
  • Individual counseling
  • Community outreach to youth-serving agencies
  • Maintain client confidentiality, consistent with center policies
  • Referral readiness and referral services
  • After-hours response, assessment and intake
  • Engage youth to offer services and referrals
  • Transportation of clients, when required and consistent with agency policies

Required Qualifications:
  • Bachelor's Degree in Human Service or related field AND 2 years' experience with navigating systems and crisis case management OR equivalent combination / Master's Degree preferred
  • A valid driver's license

Skills:
  • Excellent literacy and communication skills
  • Knowledge of community resources

Pay Rate: $20- $21 per hour
*All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements.
The Center for Youth Provides Equal Employment Opportunities