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Insurance Case Manager Jobs in Rochester, NY (NOW HIRING)

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Per Diem Case Aide

Rochester, NY · On-site

$16.50 - $22.50/hr

Under the direction of the Program Director, per diem staff assist with case management directives ... insurance carrier • For those in recovery, a minimum of 1 year sobriety required ODM has a ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Rochester, NY

Insurance Case Manager information

See Rochester, NY salary details

$32.1K

$50.2K

$73.1K

How much do insurance case manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for insurance case manager in Rochester, NY is $50,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $58,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,890 per year, or $23.5 per hour.

Travel Nurse RN - Case Manager - $2,473 per week in Webster, NY

TravelNurseSource

Webster, NY • On-site

$2.4K/wk

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Registered Nurse (RN) | Case Manager Location: Webster, NY Agency: Stability Healthcare Pay: $2,473 per week Shift Information: Days Contract Duration: 13 Weeks Start Date: ASAP

About the Position

TravelNurseSource is working with Stability Healthcare to find a qualified Case Manager RN in Webster, New York, 14580!
About Stability Healthcare
At Stability, we have built a nurse friendly platform that simplifies finding travel nursing jobs without the need for a recruiter.
We believe in pay transparency and that is why we aggregate thousands of jobs from hospitals hourly displaying full pay rates creating a no-haggle no-hassle job search approach.
Once a nurse selects an assignment of their choice, we then empower the nurses with an easy profile generator allowing nurses to submit themselves for an interview with confidence knowing they've booked an open job with the pay and location of their choice.
Stability displays to their nurses the best travel nursing jobs allowing for faster submissions, scheduling of Interviews, and ultimately landing our nurses their preferred assignment.

About Stability Healthcare

Stability Healthcare is a technology-driven healthcare staffing agency specializing in premium travel nursing and allied health assignments across the United States. Founded in 2009, our mission is simple: to empower clinicians by giving them full control over their professional and personal lives.

We set ourselves apart by prioritizing honesty and clinician well-being, offering full transparency on pay rates, premium Day-1 benefits, and true 24/7 self-service job matching. Backed by a dedicated internal support team, Stability Healthcare bridges the gap between top-tier medical facilities and exceptional providers, ensuring high-quality patient care nationwide.

Requirements
  • Active BLS from the American Heart Association
  • Active professional license within the state of practice
  • Specialty-related certifications are preferred and may be required for specific travel nurse positions
  • Case management hospital experience
  • Minimum of 2 years of experience as an RN
Benefits


Agency Benefits
Day 1 Health Insurance (Medical, Dental, Vision), Flexible Housing Options, Guaranteed Stipend: Facility Cancelled Shifts, JACHO Certified, Prestigious Facilities, PTO Program, Weekly Pay, Paid Compliance Cost, Referral Bonuses, Extra Shift Bonuses, 401(k) Plan

30591861EXPPLAT

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