ZipRecruiter

Log In

1

Insurance Case Manager Jobs (NOW HIRING)

Ethos Life

Insurance Case Manager

$90K - $120K/yr

About the role We're looking for an Insurance Case Manager to own a portfolio of pending applications, investigate why they're stuck, and drive them to resolution by working directly with carriers ...

Ethos Life

Insurance Case Manager

$90K - $120K/yr

About the role We're looking for an Insurance Case Manager to own a portfolio of pending applications, investigate why they're stuck, and drive them to resolution by working directly with carriers ...

NFAN

Health Insurance Case Manager

Jacksonville, FL · On-site

$44K/yr

Health Insurance Case Manager As a Health Insurance Case Manager , you will manage a shared caseload of up to 120 clients, providing compassionate support and guidance while helping individuals ...

RENNES GROUP

Insurance Case Manager

De Pere, WI · On-site

We are inviting you to apply for an Insurance Case Manager position Position is responsible for communicating and verifying resident and patient insurance information in a timely manner to ensure ...

Rennes Group, Inc.

Insurance Case Manager

WI · On-site

We are inviting you to apply for an Insurance Case Manager position Position is responsible for communicating and verifying resident and patient insurance information in a timely manner to ensure ...

Palmetto Infusion

Insurance Case Manager

Columbia, SC · On-site

The Case Manager is responsible for onboarding new patient referrals and managing the patient ... Ensures accurate and complete review of medical necessity and verification of insurance benefits ...

Guidance Care HMO

Case Manager

Lakewood, NJ · On-site

$19.75 - $25.50/hr

Looking for an Insurance Case Manager for a group of skilled nursing facilities. Candidate must have experience with obtaining Insurance Authorizations, verifying Insurance benefits and possess an ...

Main Line Health

Case Manager

Wynnewood, PA · On-site

$19.25 - $24.75/hr

Day Shift Experience: 1. Minimum of two years recent experience in a hospital or rehabilitation facility required. 2. Minimum of two years recent insurance, case management experience preferred.

Main Line Health

Case Manager

Wynnewood, PA · On-site

$19.25 - $24.75/hr

Day Shift Experience: 1. Minimum of two years recent experience in a hospital or rehabilitation facility required. 2. Minimum of two years recent insurance, case management experience preferred.

Mai Placement

Case Manager

Monsey, NY · On-site

$20.75 - $26.75/hr

Insurance Case Manager Monsey, NY $60,000-$75,000 About the Role A growing insurance brokerage is seeking a sharp, organized, and highly detail-oriented Case Manager to manage insurance applications ...

Main Line Health

Case Manager, Per Diem

Malvern, PA · On-site

Day Shift Experience: 1. Minimum of two years recent experience in a hospital or rehabilitation facility required. 2. Minimum of two years recent insurance, case management experience preferred.

next page

Showing results 1-20

All JobsInsurance Case JobsInsurance Case Manager Jobs

Insurance Case Manager information

See salary details

$32.5K

$50.8K

$74K

How much do insurance case manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for insurance case manager in the United States is $50,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What cities are hiring for Insurance Case Manager jobs?

Cities with the most Insurance Case Manager job openings:

Who are the top companies hiring for Insurance Case Manager jobs?

The top employers for Insurance Case Manager jobs are:

What states have the most Insurance Case Manager jobs?

States with the most job openings for Insurance Case Manager jobs include:

What job categories do people searching Insurance Case Manager jobs look for?

The top searched job categories for Insurance Case Manager jobs are:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $50,841 per year, or $24.4 per hour.

Insurance Case Manager

Ethos Life

Remote

$90K - $120K/yr

Full-time

Posted 10 days ago

Job description

About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role
We're looking for an Insurance Case Manager to own a portfolio of pending applications, investigate why they're stuck, and drive them to resolution by working directly with carriers, underwriting, new business, policy administration, and agents. This is not a traditional case-processing role: we need someone who can diagnose the root cause of individual cases while also using data across the full pending book to identify systemic patterns and recommend process improvements.
Duties and Responsibilities:
  • Own and actively manage a portfolio of pending or stalled life insurance applications, with an initial focus on Indexed Universal Life (IUL)
  • Develop a working understanding of the full application-to-issue lifecycle in order to identify exactly where and why individual cases are getting stuck
  • Independently investigate complex cases, determine root cause, and identify the appropriate next action to move each case forward
  • Work across underwriting, new business, policy administration, sales/agent, and carrier teams to resolve blockers and drive cases to issue
  • Lead recurring calls with carrier partners focused on pending case status, aging, blockers, and resolution plans
  • Escalate appropriately when carrier-side or internal intervention is required to unblock a case
  • Maintain accurate, up-to-date case status, actions, and documentation in Salesforce and other internal systems
  • Use Salesforce, Mode, and Hex (or similar tools) to research individual cases, reconcile information, and analyze trends across the pending portfolio
  • Build and maintain reporting on pending inventory, aging, case stage, blockers, carrier, product, and outcomes
  • Identify systemic trends across the book of pending business rather than treating each case in isolation
  • Partner with operations, product, and systems teams when cases are affected by system defects, workflow gaps, or process limitations
  • Recommend and help implement process improvements based on recurring failure points

Qualifications and Skills:
  • Significant experience in life insurance new business, case management, underwriting support, or policy administration, with strong working knowledge of life insurance products and the application-to-issue lifecycle
  • Demonstrated ability to work independently: given a portfolio of pending cases, able to prioritize by urgency and impact, diagnose blockers, and drive resolution with minimal oversight
  • Experience partnering directly with carrier underwriting or new business teams to resolve outstanding requirements or case blockers
  • Strong analytical skills, with the ability to identify patterns and trends across a portfolio of cases rather than only resolving cases individually
  • Salesforce experience strongly preferred
  • Experience with Mode, Hex, SQL, or similar analytics/reporting tools is a significant plus
  • Excellent written and verbal communication skills, including experience leading or participating in carrier-facing calls
  • Comfortable operating in a fast-paced, evolving environment and adapting to new products and carrier processes
  • Experience with Indexed Universal Life (IUL) products specifically is a plus

#LI-Remote #LI-AG1
The US national base salary range for this full-time position is $90,000 - $120,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

Apply