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Insurance Case Manager Jobs in Ohio (NOW HIRING)

Argon Agency

Case Manager

Vandalia, OH · On-site

$43K - $45K/yr

Health insurance * Paid time off * Vision insurance We are seeking a compassionate, organized, and proactive Case Manager to join our dedicated treatment team. This role plays a critical part in ...

I Am Boundless, Inc.

Case Manager

Worthington, OH · On-site

$45K - $55K/yr

Medical Insurance * Flexible Benefit Options Including Dental, Vision and Wellness Support ... As a Case Manager, you'll play a meaningful role in service linkage and case management to assist ...

I Am Boundless, Inc.

Case Manager

Worthington, OH · On-site

$45K - $55K/yr

Medical Insurance * Flexible Benefit Options Including Dental, Vision and Wellness Support ... As a Case Manager, you'll play a meaningful role in service linkage and case management to assist ...

Coleman Health Services

Case Manager

Akron, OH

$19.19/hr

Health, dental, vision insurance * Flex Spending Account * Annual Wellness reimbursement * Accrue ... Provide short-term case management and wraparound services to adults and families * Transition ...

Coleman Health Services

Case Manager

Canton, OH

$19.20/hr

Health, dental, vision insurance * Flex Spending Account * Annual Wellness reimbursement * Accrue ... Provide short-term case management and wraparound services to adults and families * Transition ...

Encova Insurance

Nurse Case Manager

Columbus, OH · On-site

$55K - $110K/yr

If you know a current Encova Insurance associate and would like to apply as a referral, please ... The Nurse Case Manager provides medical expertise and serves a critical role in the cost ...

Coleman Health Services

Case Manager

Bellefontaine, OH · On-site

$19.21/hr

The Case Manager will assist with accessing community-based resources, housing, employment and ... Health, dental, vision insurance * Flex Spending Account * Annual Wellness reimbursement * Accrue ...

Coleman Health Services

Case Manager

Marion, OH

$19.21/hr

The Case Manager will assist with accessing community-based resources, housing, employment and ... Health, dental, vision insurance * Flex Spending Account * Accrue three weeks of paid-time off ...

DeCoach Recovery Centre

Case Manager

Hamilton, OH · On-site

$18.75 - $24/hr

The Case Manager is responsible for providing direct client services that address individual client ... Company Paid Life Insurance * Affiliated with the STAR program, assist employees in paying off ...

Coleman Health Services

Case Manager

Canton, OH

$19/hr

Coleman Health Services is seeking a Case Manager for Stark County, Ohio. Come join an energetic ... Health, dental, vision insurance * Flex Spending Account * Annual Wellness reimbursement * Accrue ...

ST STEPHEN COMMUNITY SERVICES INC

Case Manager

Columbus, OH · On-site

$18.75 - $24.25/hr

Family to Family Case Manager Location: Columbus, Ohio Status: Full-Time Department: Family ... Valid Ohio driver's license and vehicle insurance, reliable vehicle, and a clean driving record

Coleman Health Services

Case Manager

Ravenna, OH

$19.24/hr

We are seeking a Case Manager to provide care coordination and other case management services to ... Health, dental, vision insurance * Flex Spending Account * Annual Wellness reimbursement * Accrue ...

Argon Agency

Case Manager

Vandalia, OH · On-site

$43K - $45K/yr

Health insurance * Paid time off * Vision insurance We are seeking a compassionate, organized, and proactive Case Manager to join our dedicated treatment team. This role plays a critical part in ...

Integrated Resources INC

Case Manager

Columbus, OH · On-site

$19.25 - $24.75/hr

Urgent Requirement of Registered Nurse /Case Manager with home care & children special needs ... Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)

Integrated Resources INC

Case Manager

Cincinnati, OH · On-site

$19.25 - $24.75/hr

Title: Case Manager Period : 3+Months Location : Cincinnati OH 45246 Description Temp with ... Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)

Concord Counseling Services

Case Manager

Westerville, OH · On-site

$19.25 - $24.75/hr

Valid driver's license, a reliable vehicle & insurance with a good driving record. Ability to ... Case Managers enjoy ample vacation time, sick time and observe 9 agency holidays to rejuvenate and ...

Integrated Resources INC

Case Manager

Columbus, OH · On-site

$19.25 - $24.75/hr

Provides case management services to members with chronic or complex conditions including ... Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)

Concord Counseling Services

Case Manager

Westerville, OH · On-site

$19.25 - $24.75/hr

Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges. • Work-Life Balance: Case Managers enjoy ample vacation time, sick time and observe 9 ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Ohio

Insurance Case Manager information

See Ohio salary details

$30.9K

$48.3K

$70.4K

How much do insurance case manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance case manager in Ohio is $48,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What are popular job titles related to Insurance Case Manager jobs in Ohio?

For Insurance Case Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Ohio look for?

The top searched job categories for Insurance Case Manager jobs in Ohio are:

What cities in Ohio are hiring for Insurance Case Manager jobs?

Cities in Ohio with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Ohio as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,335 per year, or $23.2 per hour.

Case Manager

Argon Agency

Vandalia, OH • On-site

$43K - $45K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 21 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

We are seeking a compassionate, organized, and proactive Case Manager to join our dedicated treatment team. This role plays a critical part in supporting our clients through every stage of their recovery journey. The Case Manager will be responsible for completing comprehensive assessments, developing individualized treatment and aftercare plans, assisting with legal and employment documentation, and ensuring all case management tasks align with clinical and ethical standards.

Key Responsibilities:

  • Complete Case Management Needs Assessments and SNAP (Strengths, Needs, Abilities, Preferences) forms for all clients.
  • Create and implement Case Management Treatment Plans tailored to each client’s needs.
  • Develop comprehensive Aftercare Plans to support long-term recovery.
  • Facilitate weekly case management groups.
  • Assist clients with FMLA, return-to-work documentation, and legal matters, including short-term disability and Social Security forms.
  • Obtain required signatures for patient documentation.
  • Maintain regular client contact, meeting with clients periodically throughout treatment.
  • Maintain professionalism and model positive mental health behaviors.
  • Protect client rights and confidentiality in accordance with all applicable laws and ethical standards.
  • Respond calmly and maturely in high-stress or rapidly changing situations.
  • Operate independently while adapting to frequent interruptions and shifting priorities.
Qualifications:
  • Minimum of 1 year of experience in a substance abuse treatment setting or related healthcare environment.
  • RADT (Registered Alcohol Drug Technician) required.
  • CADC-I (Certified Alcohol Drug Counselor I) preferred.
  • Demonstrated knowledge and experience in FMLA, disability, and legal documentation processes.
  • Strong understanding of patient confidentiality laws (State & Federal).
  • Familiarity with State regulations, Joint Commission, and Ohio Department of Health standards.
  • Ability to work effectively both independently and as part of a multidisciplinary team.
  • Proficient in verbal and written communication.
  • Strong organizational, time management, and interpersonal skills.
  • Adherence to the Association for Ambulatory Behavioral Healthcare Code of Ethics.
  • Technologically proficient with commonly used clinical documentation platforms and systems.
  • Awareness of workplace safety, drug-free policies, and workplace violence prevention.