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Insurance Case Manager Jobs in Ohio (NOW HIRING)

Case Manager

Cincinnati, OH

$19.25 - $24.75/hr

Case Manager M-F 6a-2:30p and possible Saturdays 6a-10a We offer competitive salary, full benefits ... You may convey clinical information between the insurance provider and treatment team as warranted.

Case Manager

Chardon, OH · On-site

$44K - $48K/yr

Case Manager: Under general supervision, provide case management and/or specialized supportive and ... Benefits: * Health Insurance starting your first day * 401k plan including employer match

Case Manager

Columbus, OH · On-site

$19.25 - $24.75/hr

Position Summary The Case Manager I provides direct case management services to residents in ... Company provided Life & ADD insurance and Disability coverage. * Voluntary benefits such as Life ...

Case Manager

Sherrodsville, OH · On-site

$16 - $20.75/hr

Lead Case Manager / Senior Program Manager FLSA Status: Non-Exempt ABOUT Addiction Campuses is a ... Troubleshoot any needs related to Short Term Disability, FMLA, child care, COBRA or insurance

Case Manager

Columbus, OH · On-site

$19.25 - $24.75/hr

Position Summary The Case Manager I provides direct case management services to residents in ... Company providedLife & ADD insurance and Disability coverage. * Voluntary benefits such as Life ...

The Case Manager works with insurance carriers, medical care providers, attorneys, employers, and employees, and closely monitors the progress of the injured worker and reports results back to the ...

Case Manager

Cincinnati, OH

$19.25 - $24.75/hr

Full health, dental and vision insurance with employer contribution * Clinical supervision and ... Provide direct case management services to children and youth, meeting annual service delivery unit ...

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Showing results 1-20

Insurance Case Manager information

See Ohio salary details

$30.9K

$48.3K

$70.4K

How much do insurance case manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for insurance case manager in Ohio is $48,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What are popular job titles related to Insurance Case Manager jobs in Ohio? For Insurance Case Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Ohio look for? The top searched job categories for Insurance Case Manager jobs in Ohio are:
What cities in Ohio are hiring for Insurance Case Manager jobs? Cities in Ohio with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Ohio as of June 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,335 per year, or $23.2 per hour.
Case Manager

$19.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Pinnacle Treatment Centers rating

5.5

Company rating: 5.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Case Manager

M-F 6a-2:30p and possible Saturdays 6a-10a

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again, through comprehensive treatment.

As a Case Manager, you will provide quality care through developing, implementing, managing, and evaluating patient care plans. You may convey clinical information between the insurance provider and treatment team as warranted.

Benefits:

  • 18 days PTO (Paid Time Off)
  • 401k with company match
  • Company sponsored ongoing training and certification opportunities.
  • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships through Capella University.

Requirements:

  • High school diploma or equivalent.
  • Be an individual who has received training for or education in mental health or substance use disorder competencies; and who has demonstrated, prior to or within ninety days of hire the minimum competencies in basic mental health or substance use disorder and recovery skills listed in this rule. Basic competencies shall include, at a minimum, an understanding of;
    • Substance use disorder treatment and recovery including how to therapeutically engage a person in treatment and recovery;
    • Health care systems, social service systems, and the criminal justice system;
    • Psychiatric and substance use disorder symptoms and their impact on functioning and behavior;
    • Crisis response procedures and de-escalation techniques; and
    • How the individual's own behavior can impact the behavior of others.

Required supervision (OH Administrative Code – Rule 5122-29-30):

  • All case managers must be under the supervision of one of the following:
    • Psychologist
    • Board Licensed School Psychologist
    • LISW
    • LPCC
    • LIMFT
    • LICDC
    • LMFT
    • LCDC II
    • LCDC III
    • LPC
    • LSW
  • Valid/Current Driver's License
  • Ability to travel up to 15% may be required

Responsibilities:

  • Providing case management and care coordination services for patients enrolled in treatment. Responsible for coordinating continuum of care activities for assigned patients and ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements.
  • May include activities such as coordinating patient assessments, treatment planning and crisis intervention services; providing training and facilitating linkages for the use of community resources; monitoring service delivery; obtaining or assisting patients in obtaining necessary services (e.g. financial assistance, housing assistance, food, clothing, medical services, educational services, vocational services, recreational services, etc.); assisting patients in becoming involved with self-help support groups; assisting patients in increasing social support networks with family members, friends, and/or organizations; assisting patients in performing daily living activities; and coordinating criminal justice services.
  • Conducting individual and family educational sessions and engaging in various duties related to coordinating treatment and discharge activities, as needed.
  • Coordinating, in a timely manner, issues or activities relevant to the team, and/or to the team’s relationship within the facility or treatment milieu
  • Adhering to organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
  • Attend team meetings and complete all training courses timely as required.
  • Other duties as assigned.


Join our team. Join our mission.


Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.


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