Insurance Case Manager Jobs in Ohio (NOW HIRING)

We can provide you with on-the-job training to make a lasting impact and be the difference in the lives of others. Join our team as a Behavioral Health Case Manager and play a vital role in transforming lives through compassionate, community-based care in Franklin County. If you're passionate about advocacy, coordination, and empowerment, this is your opportunity to make a difference!

What We Offer:
Consistent Full-Time Schedule: Monday-Friday, 8:00 AM – 4:30 PM
Competitive Pay: $25.00/hour
Mileage Reimbursement: At standard federal rates for work-related purposes; this position will require a minimum of 50% of each work day traveling within Franklin County, Ohio.
Meaningful Work: Help individuals with mental health conditions achieve independence

Comprehensive Benefits Package:
Fast & Easy Digital Onboarding – Get started quickly
Supportive & Collaborative Team Environment
Advanced Case Manager Training – Expand your skills
Electronic Medical Records (EMR) System – Stay organized & efficient
Medical, Dental & Vision Insurance – Comprehensive coverage for your well-being
Employer-Paid Life Insurance & Disability Coverage – Peace of mind for you and your family
401(k) with Employer Match & Roth Options – Secure your financial future
Generous Paid Time Off (PTO) – Vacation, sick leave, and personal days
Mileage Reimbursement – Drive worry-free, paid at the Federal reimbursement rate
Free Parking – No extra commuting costs
Federal Student Loan Forgiveness Program Participation – Save on student debt
Career Growth & Credentialing Supervision – Licensed advancement opportunities
Referral Bonuses – Get rewarded for bringing great people to the team
Accredited by CARF International – Work with an award-winning organization
50+ Years of Service in Franklin County – Join a trusted non-profit

As a Case Manager, you'll be a key connection between clients, healthcare services, and community resources. Your mission? To ensure individuals receive comprehensive and integrated care that promotes independent living.

Care Plan Development: Work closely with clients, families, and healthcare professionals to create personalized treatment plans based on assessments of mental health, substance use, and other barriers.
Service Coordination: Connect clients to essential services, including therapy, counseling, housing assistance, employment support, and substance use recovery programs.
Advocacy: Champion clients' rights within healthcare, legal, and social service systems to ensure they receive dignified and appropriate care.
Ongoing Monitoring: Track client progress, ensure treatment adherence, and adjust care plans as needed to keep them moving forward.
Crisis Intervention: Provide immediate assistance during emergencies to ensure client safety and well-being.
Education & Support: Empower clients and families with knowledge about mental health conditions, treatment options, coping strategies, and community resources.
Collaboration: Serve as a liaison between healthcare professionals, social workers, legal representatives, and benefit providers to ensure well-rounded support.
Documentation & Compliance: Maintain accurate, timely records in the EMR system, meeting all compliance and accreditation standards.
Empowerment & Cultural Sensitivity: Provide respectful, inclusive services that recognize the unique backgrounds and needs of each individual.

Bachelor’s Degree Required (Social Work, Psychology, Behavioral Health, or related field preferred)
Compassion & Dedication – A strong desire to make a real impact in people’s lives
Organized & Detail-Oriented – Advocate effectively for clients while managing multiple resources
Familiarity with Community Resources (preferred but not required)
Prior Experience in Mental Health or Case Management (preferred but not required)
Ability to Provide 1,248 Patient Service Hours Annually (104/month)
Valid Ohio Driver’s License & Reliable Transportation – Clean driving record (≤4 points)
Completion of 90-Day Paid Training Program
Successful Background Check & Pre-Employment Drug Screening

Ready to Make an Impact? Apply Today!
Be a part of a team that changes lives every day. Your work matters—start your journey with us today!

Background and reference checks will be conducted. Individuals are not considered applicants until they have completed an application and completed an on-site interview. Completing the application does not guarantee employment. In accordance with North Central's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA.

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