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Insurance Case Manager Jobs in Lima, OH (NOW HIRING)

Coleman Health Services

Case Manager

Lima, OH

$19/hr

In this role, you will be responsible for providing comprehensive case management services to ... Health, dental, and vision insurance * Annual Wellness Reimbursement * Retirement savings plan

New

COMPASSUS

Hospice Registered Nurse Case Manager

Lima, OH · On-site

$30.45 - $50.76/hr

Company paid life and long-term disability insurance * Company paid parental leave with tenure for ... N Case Manager * Enable patients to spend quality time with their loved ones and doing the ...

Maxim Healthcare Services

RN - Homecare Days

Lima, OH · On-site

$30 - $35/hr

In this role, under the supervision of a clinical manager, you will assess, plan, and implement ... Case Diversity: We give you the ability to grow and apply your skills with Pediatric Cases as well ...

Maxim Healthcare Service

RN - Homecare Days

Lima, OH · On-site

$30 - $35/hr

In this role, under the supervision of a clinical manager, you will assess, plan, and implement ... Case Diversity: We give you the ability to grow and apply your skills with Pediatric Cases as well ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Lima, OH

Insurance Case Manager information

See Lima, OH salary details

$31.4K

$49.2K

$71.6K

How much do insurance case manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance case manager in Lima, OH is $49,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $57,100.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Lima, OH look for?

The top searched job categories for Insurance Case Manager jobs in Lima, OH are:

What cities near Lima, OH are hiring for Insurance Case Manager jobs?

Cities near Lima, OH with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Lima, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,177 per year, or $23.6 per hour.

Case Manager

Coleman Health Services

Lima, OH

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Coleman Health Services rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Coleman Health Services is a nationally recognized not-for-profit provider of behavioral health and rehabilitation services. We are seeking a dedicated and compassionate individual to join our team as an Adult Case Manager in Allen County, OH. In this role, you will be responsible for providing comprehensive case management services to individuals in the community.

Key Responsibilities:

  • Driving to client residences and other locations in the community with client.
  • Actively engaging with individuals and delivering client-centered care in the community.
  • Meeting weekly client care hours by spending 80% of your time in the community with clients
  • Conducting thorough assessments of clients' needs and developing Individualized Service Plans
  • Coordinating and advocating for needed services, including healthcare, housing, and social support
  • Collaborating with community resources and providers to ensure clients receive appropriate care
  • Monitoring and evaluating clients' progress and adjusting Individual Service Plan as needed
  • Providing support and crisis intervention as necessary

Qualifications:

  • Bachelor's degree in related field
  • Valid Driver's License and maintain excellent driving record.
  • Ability to obtain NPI Number and eligibility to apply for Ohio Medicaid Number.

Preference Given to Candidates with the following:

  • Experience working with individuals with Severe Mental Health or Substance Use Diagnoses
  • Previous experience in case management or social services
  • Strong communication and interpersonal skills
  • Knowledge of community resources and service providers
  • Ability to work effectively in a team and independently

Benefits:

  • Competitive salary of $19/hr
  • Health, dental, and vision insurance
  • Annual Wellness Reimbursement
  • Retirement savings plan
  • Paid Time Off Accrual and Bereavement Time
  • Monthly Productivity Incentives up to $750
  • Opportunities for professional development and advancement

If you are passionate about making a positive impact on the lives of others and have the qualifications and experience for this role, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and interest in the position.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing careers@colemanservices.org with the subject line "Accommodation Request."

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