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Insurance Case Manager Jobs in Dallas, TX (NOW HIRING)

Dallas Behavioral Healthcare Hospital

Case Manager

Desoto, TX · On-site

$19.50 - $25.25/hr

Complete insurance bridges as appropriate and communicate with insurance case managers regarding updates, incidences, and discharge planning. * Attend Pre-Flash and Treatment Team meetings and all ...

Dallas Behavioral Healthcare Hospital

Case Manager

Desoto, TX · On-site

$19.50 - $25.25/hr

Complete insurance bridges as appropriate and communicate with insurance case managers regarding updates, incidences, and discharge planning. * Attend Pre-Flash and Treatment Team meetings and all ...

MEG

Case Manager

Dallas, TX · On-site

$19.75 - $25.50/hr

Case Manager (Full Time & On-Site) Location: Dallas, TX 75230 *THIS IS A RETAINED SEARCH - PLEASE ... Health, dental, vision, and life insurance * A 401(k) plan * Annual and incentive bonuses * Tuition ...

SOUTHWEST KEY PROGRAMS

Case Manager

Dallas, TX

$24.03/hr

The Case Manager is responsible for the submission of service plans and other assessments required ... Must maintain reliable transportation with required registration and vehicle insurance as required ...

Southwest Key Programs Inc.

Case Manager

Dallas, TX · On-site

$24.03/hr

The Case Manager is responsible for the submission of service plans and other assessments required ... Must maintain reliable transportation with required registration and vehicle insurance as required ...

Team Select Home Care

Case Manager

Fort Worth, TX

$19.25 - $24.75/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Team Select Home Care

Case Manager

Fort Worth, TX · On-site

$19.25 - $24.75/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

ClearSky Health

Case Manager

Mansfield, TX · On-site

$18 - $23/hr

The Case Manager works with physicians and multidisciplinary team members to develop a plan of care ... members, insurance companies, physicians, referral sources, community service organizations and ...

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Insurance Case Manager information

See Dallas, TX salary details

$29.8K

$46.6K

$67.8K

How much do insurance case manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for insurance case manager in Dallas, TX is $46,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $54,100.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Dallas, TX? For Insurance Case Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Dallas, TX look for? The top searched job categories for Insurance Case Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Insurance Case Manager jobs? Cities near Dallas, TX with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Dallas, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $46,600 per year, or $22.4 per hour.

Life Insurance Case Manager

Level Four Group, LLC

Dallas, TX • On-site

Full-time

PTO

Re-posted 23 days ago

Job description

Our Team is growing, and we need you!
Come be a part of this disruption in the financial services marketplace!
By joining the Level Four family of companies, you'll be joining one of the fastest growing wealth management firms in the country. After 20+ years, we still have an entrepreneurial spirit, dedicated to embracing change. We are national in scope with offices throughout the U.S., yet with local roots here in North Texas.
We offer:
  • Casual Work Environment
  • Generous Paid Time Off
  • Flexible Work Schedule
  • Great Benefits
  • And More...
Come take your career path to the next level!
The Life Insurance Case Manager maintains primary ownership of cases during the new business process which requires engaging in frequent communication and coordination between insurance agents, insurance carriers, and internal resources. Responsible for setting their agent's expectations appropriately and providing an excellent experience throughout the process. This position reports to the Director of Insurance Operations.
Essential responsibilities and tasks of the Life Insurance Case Manager are:
  • This individual will be responsible for successfully processing insurance applications from the time that they are received through the point at which the policy is issued.
  • Because the successful and timely processing of applications directly impacts company revenue, this is a highly visible and important position.
  • This position will require a significant amount of relationship management responsibility, as this individual will interact with a wide variety of internal and external parties.
  • Review all incoming insurance applications to make sure they are properly/thoroughly completed
  • Communicate application status to all interested parties (agents, carriers, sales, management, etc.)
  • Proactively take all necessary actions to move the application process forward with a sense of urgency
  • Negotiate for preferential rates with various insurance carriers, if applicable
  • Maintain and solidify relationships with the agents (clients) that submit business
  • Additional duties as required

Successful Life Insurance Case Manger candidates will have:
Required
  • Strong organizational skills as well as strong attention to detail in order to produce accurate results
  • Polished and professional communication skills: interpersonal, written, and oral
  • Strong computer skills that include a knowledge of Office Suite and internet navigation
  • Ability to work independently as well as within a team environment
  • The ideal candidate should enjoy working in a fast-paced, sales-oriented environment and be adept at maintaining and solidifying important business relationships.
Preferred
  • Understanding of insurance products in general
Icing on the Cake
  • Working knowledge of Agency Integrator System

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