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Insurance Case Manager Jobs in Dallas, TX (NOW HIRING)

Tailored Management

Case Manager

Lewisville, TX · Remote

$20.20/hr

Case Manager Location: 100% Remote Pay: $20.20/hour + paid weekly! Tentative Start Date: September ... Contact insurance companies to obtain and document accurate patient benefit and coverage ...

Centre for Neuro Skills

Case Manager

Irving, TX · On-site

$52 - $74/hr

Case Manager Full Time Management Irving, TX, US 1 Attachments 9 days ago Requisition ID: 2821 With ... Insurance : Access to PPO medical, dental, life, and vision insurance starting the 1st of the month ...

Centre For Neuro Skills

Case Manager

Irving, TX · On-site

$19.25 - $24.75/hr

As a Case Manager, you will play a critical role in transforming lives and helping individuals ... Insurance : Access to PPO medical, dental, life, and vision insurance starting the 1st of the month ...

Church World Service

Case Manager

Richardson, TX · Hybrid

$18 - $23.25/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 ...

Church World Service

Case Manager

Richardson, TX · On-site

$45K - $56K/yr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 ...

Church World Service

Case Manager

Richardson, TX · Hybrid

$18 - $23.25/hr

Provide in-depth case management services to refugees, SIV holders, and other ORR-eligible ... and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 ...

AMERICAN GI FORUM NATIONA

Case Manager-SSVF

Dallas, TX · On-site

$44K - $47K/yr

The Case Manager will be responsible for providing a case management plan that will include the ... Must also provide proof of current vehicle liability insurance. * Must pass a drug test and ...

Southwest Key Programs Inc.

Case Manager

Dallas, TX · On-site

$24.03/hr

The Case Manager is responsible for the submission of service plans and other assessments required ... Must maintain reliable transportation with required registration and vehicle insurance as required ...

SOUTHWEST KEY PROGRAMS

Case Manager

Dallas, TX · On-site

$24.03/hr

The Case Manager is responsible for the submission of service plans and other assessments required ... Must maintain reliable transportation with required registration and vehicle insurance as required ...

Team Select Home Care

Case Manager

Fort Worth, TX · On-site

$19.25 - $24.75/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

Team Select Home Care

Case Manager

Fort Worth, TX

$19.25 - $24.75/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

FCCI Insurance Group

Medical Case Manager

Richardson, TX · On-site +1

$62K - $96K/yr

We are seeking a licensed Registered Nurse to provide telephonic case management on assigned ... Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) ...

Legent Health

CASE MANAGER (FT)

Carrollton, TX · On-site

Documenting clients' case management plans and on-going activities. * Ongoing review of ... Identifying clients' insurance coverage or other sources of payment for services. * Identifying and ...

Legent Health

CASE MANAGER (FT)

Plano, TX · On-site

Documenting clients' case management plans and on-going activities. * Ongoing review of ... Identifying clients' insurance coverage or other sources of payment for services. * Identifying and ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Dallas, TX

Insurance Case Manager information

See Dallas, TX salary details

$29.8K

$46.6K

$67.8K

How much do insurance case manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance case manager in Dallas, TX is $46,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $54,100.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,600 per year, or $22.4 per hour.

Case Manager

Tailored Management

Lewisville, TX • Remote

$20.20/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Title: Case Manager
Location: 100% Remote
Pay: $20.20/hour + paid weekly!
Tentative Start Date: September 2026
Schedule: Must be available to work any 8-hour shift between 7:00 AM 7:00 PM CST, as assigned.
Training: Mandatory virtual training Monday to Friday, 8:00 AM 5:00 PM CST. Training typically lasts 46 weeks. Full attendance is required, and no pre-planned time off is permitted during training.
About the Role:
This role supports a specialty pharmaceutical patient support program by helping patients access prescribed therapies through benefits support, insurance coordination, pharmacy services, and financial assistance programs. As a Case Manager, you will work directly with patients, healthcare providers, specialty pharmacies, and insurance companies to help resolve coverage and medication access issues. You will manage patient cases from initial contact through final approval or denial while providing an empathetic, patient-centered experience and maintaining strict compliance with company policies and PHI requirements.
Key Responsibilities:
  • Monitor system accounts for new patient cases and manage cases from initial contact through final approval or denial.
  • Conduct outbound calls to patients to confirm insurance approvals or denials, copays, and specialty pharmacy information.
  • Contact insurance companies to obtain and document accurate patient benefit and coverage information.
  • Research and resolve complex payer, pharmacy, and patient assistance issues.
  • Answer patient questions and concerns regarding the status of their requests for assistance.
  • Provide an empathetic and supportive experience to patients, providers, and physician offices.
  • Accurately document patient information and case activity in company systems while communicating via telephone.
  • Process patient applications according to established policies, procedures, and PHI compliance requirements.
  • Conduct research on alternative funding sources and foundations to determine patient eligibility for product assistance.
  • Identify, document, and compliantly submit Adverse Events during customer interactions or when receiving supporting documentation.
  • Communicate case updates and collaborate with team members and leadership to support timely case resolution.
  • Apply company policies, procedures, and job knowledge to complete a variety of assignments.
  • Independently resolve complex problems and manage assigned cases within established procedures.
Qualifications and Skills:
  • High School Diploma or equivalent required; additional education preferred.
  • Previous healthcare experience, particularly in insurance, patient support, or the pharmaceutical industry, preferred.
  • Pharmacy Benefits Management (PBM) experience preferred.
  • Knowledge of Medicare, Medicaid, and Commercial insurance payer practices and policies preferred.
  • Previous prior authorization and appeals experience highly desired
  • Strong verbal and written communication skills with an empathetic, patient-centered approach.
  • Ability to multitask while using multiple software programs and communicating with patients or healthcare staff.
  • Ability to type a minimum of 40 WPM and accurately document notes while speaking with customers.
  • Strong Microsoft Office experience required.
  • Experience with Microsoft Teams, Zoom, and other video conferencing platforms.
  • Strong attention to detail and commitment to accurate, high-quality documentation.
  • Excellent organizational and time management skills with the ability to prioritize multiple assignments in a high-volume environment.
  • Ability to work independently, demonstrate initiative, and maintain productivity while working remotely.
  • Strong work ethic with the ability to meet daily and weekly performance metrics.
  • Ability to learn continuously and adapt to new processes, systems, and responsibilities.
  • Strong commitment to attendance, reliability, teamwork, and company policies.

Remote Requirements:
  • U.S. residents only.
  • Dedicated, quiet, private, and distraction-free workspace.
  • Secure, high-speed broadband internet connection through DSL, Cable, or Fiber.
  • Minimum download speed of 15 Mbps.
  • Minimum upload speed of 5 Mbps.
  • Maximum ping rate of 30 ms.
  • Hardwired Ethernet connection to the router required.
  • Wi-Fi, satellite, and cellular internet connections are not acceptable.
  • Surge protector with network line protection required for company-issued equipment.
  • Company will provide the computer, technology, and equipment needed to perform the job.
  • Employee is responsible for maintaining the required high-speed internet connection.

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About Tailored Management

Sourced by ZipRecruiter

Tailored Management is a premier staffing firm headquartered in Columbus, Ohio, United States. The company, functioning from its official website tailoredmanagement.com, operates within the Staffing and Recruiting industry. With a business model predicated on connecting the world's most prestigious companies with top talent for each specific hiring need, Tailored Management is a recognized titan within the industry. Since its establishment, the company has consistently focused on custom-fit, business-centric solutions which make it a trusted partner for clients ranging from Fortune 500 to small, tech start-ups. The core mission of Tailored Management is to 'transform staffing into a proactive, strategic partnership that fuels growth and success.'

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

Year founded

1968

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