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Insurance Case Manager Jobs in Dallas, TX (NOW HIRING)

Case Manager

Mansfield, TX · On-site

$18 - $23/hr

The Case Manager works with physicians and multidisciplinary team members to develop a plan of care ... members, insurance companies, physicians, referral sources, community service organizations and ...

URM Case Manager

Richardson, TX · On-site

$39K - $52K/yr

Provide case management services and support to foster care parents and families and URM in ... Health, dental, vision insurance & more * 403(b) Plan * Employee Assistance Program * Discounted ...

Case Manager in Ennis

Ennis, TX · On-site

$40K - $54K/yr

Educate clients and families about recovery resources, insurance limitations, and ongoing care ... case management, care coordination, or discharge planning. * Experience in behavioral health ...

URM Case Manager

Richardson, TX

$39K - $52K/yr

Provide case management services and support to foster care parents and families and URM in ... Health, dental, vision insurance & more * 403(b) Plan * Employee Assistance Program * Discounted ...

URM Case Manager

Richardson, TX

$39K - $52K/yr

Provide case management services and support to foster care parents and families and URM in ... Health, dental, vision insurance & more * 403(b) Plan * Employee Assistance Program * Discounted ...

How you'll contribute A Case Manager who excels in this role: * Completes departmental orientation ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

How you'll contribute A Case Manager who excels in this role: * Completes departmental orientation ... Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability ...

Case Manager Supervisor

Dallas, TX

$19.75 - $25.50/hr

A valid driver's license and proof of auto insurance that meets the State of TX requirements ... case manager * Demonstrate a working knowledge of computers and knowledge of data management ...

DFCA Case Manager

Dallas, TX · On-site

$19.75 - $25.50/hr

The DFCA Case Manager serves in a strategic function at Buckner Children and Family Services and is ... to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of ...

Minimum 2 years of experience in life insurance case management, new business, or underwriting support. * In-depth understanding of the life insurance underwriting and placement process * Experience ...

Showing results 21-40

Insurance Case Manager information

See Dallas, TX salary details

$29.8K

$46.6K

$67.8K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Dallas, TX is $46,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $54,100.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What are popular job titles related to Insurance Case Manager jobs in Dallas, TX? For Insurance Case Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Dallas, TX look for? The top searched job categories for Insurance Case Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Insurance Case Manager jobs? Cities near Dallas, TX with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $46,600 per year, or $22.4 per hour.

$18 - $23/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.
The Case Manager works with physicians and multidisciplinary team members to develop a plan of care for assigned patients. Ensures patient is progressing towards desired outcomes by monitoring care through assessments and/or patient records. Identifies and resolves barriers that hinder effective patient care. Actively involved in discharge planning process. This position must integrate company values into daily practice.
Essential Functions
  • Communicates, collaborates, and coordinates with team members to provide quality patient care and to ensure positive patient outcomes. Facilitates communication during interdisciplinary team conference.
  • Responsible for accreditation standards and adheres to all standards set forth by the State and accrediting agencies of TJC and CMS.
  • Documents communication and coordination or patient activities, medical necessity, and post discharge equipment and support needs in the health care record.
  • Supports and facilitates length of stay management. Conducts utilization reviews.
  • Communicates appropriate information for timely updates and authorizations with payors. Ensures the outcome of this information is timely communicated to clinical team and administration.
  • May be required to work during inclement weather and other staffing emergencies.
  • Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
  • Completes required trainings, as assigned.
  • Performs other duties as assigned to support overall effectiveness of the organization.

Minimum Job Requirements
Minimum Education & Experience
  • Relevant Bachelor's degree; OR
  • Current state clinical licensure; OR
  • 4 years relevant experience required.
  • Acute care setting preferred.

Required Licenses, Certifications, and/or Documentation
  • Clinical licensure required when required by state.
  • Must maintain acceptable driving record, current driver's license, and insurability.

Required Knowledge, Skills, and Abilities
  • Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.
  • Demonstrates critical thinking skills: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Knowledge of community resources to meet post-discharge clinical and social needs.
  • Knowledge of clinical operations and procedures.
  • Ability to establish and maintain pro-active relationships with internal interdisciplinary team members, insurance companies, physicians, referral sources, community service organizations and health care facilities.
  • Ability to maintain quality, safety, and/or infection prevention standards.
  • Demonstrates general computer skills including data entry, word processing, email, and record management.
  • Effective organizational and time management skills.
  • Effective written and verbal communication skills.
  • Ability to maintain proper levels of confidentiality.
  • Ability to work closely and professionally with others at all levels of the organization.

Physical Requirements Over the Course of a Shift
  • A significant amount of standing and walking.
  • Lifting/exerting of up to 25 lbs.
  • Possible exposure to bodily fluids.
  • Visual acuity required for patient assessment and documentation.
  • Acute hearing required for accurate patient assessment.
  • Sufficient manual dexterity to operate equipment and computer keyboard.
  • Close vision and the ability to adjust focus.