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Insurance Case Manager Jobs in Austin, TX (NOW HIRING)

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role - from intake to case management to attorneys - understands how their work directly ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role -- from intake to case management to attorneys -- understands how their work directly ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role from intake to case management to attorneys understands how their work directly impacts ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role - from intake to case management to attorneys - understands how their work directly ...

The Arc

Case Manager

Austin, TX

$20.75 - $26.75/hr

Has experience and/or education in Case Management. While providing a safe, supportive and ... Reliable transportation, a valid Texas driver's license , proof of auto insurance coverage and ...

PharmaCord LLC

Executive Case Manager (Remote)

Austin, TX · On-site +1

$19.75 - $25.50/hr

The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager ...

Valeris

Executive Case Manager (Remote)

Austin, TX · Remote

$19.75 - $25.50/hr

The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager ...

Ascension

Registered Nurse Case Manager

Austin, TX

$84K/yr

Case Management Schedule : Full-time | Day shift | 8:00 AM-5:00 PM | Monday-Friday | 40 hours per ... Other benefits: optional legal and pet insurance, transportation savings and more How you'll make ...

Elevance Health

Nurse Case Manager I

Taylor, TX · Hybrid

Nurse Case Manager I Nurse Case Manager I Location: The ideal candidate would reside within the ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Austin, TX

Insurance Case Manager information

See Austin, TX salary details

$32.2K

$50.4K

$73.3K

How much do insurance case manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for insurance case manager in Austin, TX is $50,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $58,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Austin, TX? For Insurance Case Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Austin, TX look for? The top searched job categories for Insurance Case Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Insurance Case Manager jobs? Cities near Austin, TX with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Austin, TX as of July 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $50,394 per year, or $24.2 per hour.
Case Manager

Case Manager

Amaro Law Firm

Austin, TX • On-site

$20 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

About Us
Join the mission to bring closure, justice, and peace to thousands of families. Our firm's bedrock is built on our client service standards to provide assurance, compassion, and empathy throughout the client experience. Our firm is one of the fastest growing injury and wrongful death law firms in the country, known for its results, client experience, structure, and high-performance culture.
Amaro Law Firm is fast paced, committed to our core values, and an ideal environment for passionate professionals looking to make a difference in our community and in their clients' lives. The right candidate will gain access to a generous compensation package tied to what he or she can achieve based on their work ethic and production.
We have 20+ years of experience in personal injury, wrongful death, insurance claims, and commercial litigation, with a renowned reputation in truck wrecks, catastrophic injury cases, and wrongful death litigation and trial work.
Our firm provides comprehensive training, supports continuing legal education, and maintains a supportive culture for growth. We are looking for someone who takes ownership, is a lion for clients, and feels a calling to build a reputation and a lasting career in the industry.
Key Core Values
  • Be Used and Useful to Others
  • Ethos before Egos
  • Excellence is Our Presence
  • Control the Controllables
  • Comfort in Discomfort

Our Culture
At our core, we operate with a results-driven mindset. Every role - from intake to case management to attorneys - understands how their work directly impacts case value, client experience, and firm growth. Team members are empowered to make decisions, solve problems, and continuously improve processes rather than simply move files from one stage to another. Unlike many law firms, Amaro is run like a corporation with high service standards and a high-performance culture, using EOS, KPIs, OKRs, SOPs, and other standard corporate strategies and tactics to maximize our efforts for our clients while maintaining organization, standards, and efficiencies.
The Role
We are seeking a Case Manager to join our high-energy legal team. This position offers significant opportunities for long-term career development within our growing practice.
Required Experience
  • 2+ years in personal injury case management
  • Comprehensive case handling from treatment through settlement
  • Settlement negotiation skills
  • Assisting clients with treatment coordination
  • Client management and communication per Standard Operating Procedures
  • Delivering 5-star, justice-driven service
  • Ability to achieve KPI metrics
  • Proven experience in a high-volume professional setting
  • Exceptional organizational and multitasking abilities
  • Superior verbal and written communication skills
  • Strong attention to detail with effective deadline management
  • Collaborative, team-oriented mindset
  • Bilingual in Spanish and English preferred

Key Responsibilities
  • Overseeing client treatment compliance and case progression
  • Collaborating with attorneys on pre-litigation matters
  • Conducting thorough case investigations and fact-finding
  • Managing file organization and tracking
  • Preparing and analyzing detailed reports
  • Handling a high-volume caseload in a fast-paced environment

Preferred Skills
  • Proficiency with FileVine software
  • In-depth knowledge of medical terminology
  • Expert-level settlement negotiation experience
  • Expertise in demand letter preparation

Key Characteristics
  • Punctual and reliable
  • Highly self-motivated
  • Collaborative and team-focused
  • Receptive to constructive feedback
  • Professional demeanor
  • Results-driven with a focus on excellence

Schedule
  • Monday - Friday
  • Overtime typically optional

Compensation & Benefits
  • Competitive salary
  • Comprehensive medical, dental, and vision coverage (no cost to employees)
  • 401(k) with employer matching
  • Generous paid time off
  • Parental leave
  • Professional development assistance
  • Life insurance

Amaro Law Firm is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
--- We are not looking to receive 3rd party candidate submissions at this time. ---

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