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Insurance Case Manager Jobs in Austin, TX (NOW HIRING)

Case Manager

Austin, TX · On-site

$19.75 - $25.50/hr

As a Case Manager, you will play a critical role in transforming lives and helping individuals ... Insurance : Access to PPO medical, dental, life, and vision insurance starting the 1st of the month ...

Case Manager

Austin, TX · Remote

$36 - $40/hr

Clinical Case Management - Conduct telephonic assessments of high-risk, high-cost members ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role - from intake to case management to attorneys - understands how their work directly ...

Case Manager

Austin, TX · On-site

$20.25 - $26/hr

The Case Manager will be an integral part of our healthcare team, providing comprehensive and ... programs, and insurance coverage to enhance their overall well-being. * Act as an advocate for ...

Case Manager

Austin, TX

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role - from intake to case management to attorneys - understands how their work directly ...

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

We have 20+ years of experience in personal injury, wrongful death, insurance claims, and ... Every role -- from intake to case management to attorneys -- understands how their work directly ...

Executive Case Manager (Remote)

Austin, TX · Remote

$19.75 - $25.50/hr

The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager ...

Executive Case Manager (Remote)

Austin, TX · On-site +1

$19.75 - $25.50/hr

The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager ...

The RN Case Manager will oversee pediatric cases across a large service area while partnering with ... Medical, dental, and vision insurance options to support your overall health and well-being.

Case Management Schedule : Full-time | Day shift | 8:00 AM-5:00 PM | Monday-Friday | 40 hours per ... Other benefits: optional legal and pet insurance, transportation savings and more How you'll make ...

The RN Case Manager will oversee pediatric cases across a large service area while partnering with ... Medical, dental, and vision insurance options to support your overall health and well-being.

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Insurance Case Manager information

See Austin, TX salary details

$32.2K

$50.4K

$73.3K

How much do insurance case manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance case manager in Austin, TX is $50,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What are popular job titles related to Insurance Case Manager jobs in Austin, TX?

For Insurance Case Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Austin, TX look for?

The top searched job categories for Insurance Case Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Case Manager jobs?

Cities near Austin, TX with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,394 per year, or $24.2 per hour.

$19.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Centre For Neuro Skills rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

With traumatic brain injury, life changes in an instant. For us, there is no greater reward than easing human suffering and helping people put their lives back together. As a Case Manager, you will play a critical role in transforming lives and helping individuals regain their independence and quality of life.

At CNS, we are a community of "PATHfinders" who work together to find every path possible for our patients to reach their maximum independence and quality of life. We create a supportive work environment through selflessness, innovation, and hard work. We take work very seriously, but we also enjoy a great atmosphere of fun and professional development, and we are committed to promoting a rich environment for each other to thrive through collaboration and empowerment.

Responsibilities

The Clinical Case Manager is concerned with and, under the supervision of the Director of Rehabilitation, responsible for the development, implementation and management of all clinical aspects of Centre for Neuro Skills. They are an integral part of the overall decision making process bridging both clinical and administrative matters involving both the clinic and residential sites. The six core components of clinical case management include: processes and relationships, health care management, community resources and support, service delivery, psychosocial intervention; and rehabilitation case management. Work is full time during the weekdays Monday- Friday from 7:30am-4:30pm and requires some on-call and overtime work.Your key responsibilities will include:

  • Collects information about the patient’s situation and functioning to identify individual needs, and assessment of that information to develop a comprehensive case management plan.
  • Plans the specific objectives, goals and actions designed to meet the patient’s needs. This plan should be action-oriented and time- specific. Establishes, communicates, and facilitates initial program issues and goals with appropriate designated staff.
  • Communicates with external stakeholders and families to ensure coordination of services.
  • Implements the specific case management activities and/or interventions that will lead to accomplishing the plan goals.
  • Evaluates, at appropriate intervals, the plan’s effectiveness in reaching the desired outcomes and goals. This process might lead to a modification or change in the case management plan in its entirety or any of its components.

Qualifications

Successful candidates will have:

  • Passion for Care: A deep understanding of the requirements for providing the type of care and supervision needed, including the ability to communicate effectively with them.
  • Leadership Skills: The ability to recruit, employ, train, and evaluate qualified staff, and to make tough decisions when necessary.

Experience and Education

  • Educational Background: Bachelor’s degree in a related field required. Master’s or licensure/credential preferred but experience can be used to offset this level of education/licensing.
  • Work Experience: Minimum of 3-5 years’ experience in rehabilitation or related field.
  • Specialized Knowledge: CCM preferred. Successful completion of CCM required upon meeting eligibility guidelines. Demonstrate a capacity for and interest to absorb a global knowledge of medical and clinical rehabilitation aspects relating to traumatic brain injury. Experience in which supervisory abilities have been demonstrated.

Benefits Package Includes:

At CNS, we value our employees and offer a comprehensive benefits package to support your well-being and professional growth. Here are some of the benefits you can enjoy as a full-time staff member:

  • Paid Time Off: Enjoy generous paid time off to relax and recharge.
  • Extended Sick Leave: Take the time you need to recover with extended sick leave.
  • Insurance: Access to PPO medical, dental, life, and vision insurance starting the 1st of the month after hire. Employment includes annual enrollment in One Medical (https://www.onemedical.com/) with telehealth also available through the company health plan.
  • Paid Holidays: Celebrate with 9-10 paid holidays per year, including a floating personal observance day.
  • 401(k) Plan: Plan for your future with our company matching 401(k) retirement savings plan.
  • Professional License Reimbursement: Get reimbursed for your professional license fees.
  • Continuing Education Assistance: Pursue further education with our continuing education assistance program.
  • Daily Pay: access your earnings immediately after you complete your shift!
  • LifeMart Benefits: As a valued member of our team, you have access to exclusive discounts and savings through LifeMart, a proprietary, members-only discount shopping website. LifeMart provides real savings on a wide range of products and services to help you manage everyday needs. Some of the benefits include:
    • Travel: Discounts on flights, hotels, car rentals, and vacation packages.
    • Tickets: Savings on movie tickets, theme parks, and other entertainment options.
    • Electronics: Deals on the latest gadgets, computers, and home electronics.
    • Family Care: Discounts on childcare, eldercare, and pet care services.
    • Wellness: Savings on gym memberships, fitness equipment, and wellness programs.
    • Home & Auto: Discounts on home improvement services, appliances, and auto care.
    • Financial and Legal: Savings on financial planning, tax services, and legal assistance.
    • Apparel: Deals on clothing, shoes, and accessories from top brands.
    • Flowers & Gifts: Discounts on flowers, gift baskets, and other special occasion items.
    • Restaurants and Dining: Savings on dining out at popular restaurants.

Wisely Financial Services:

As part of our comprehensive benefits package, we are pleased to offer access to Wisely's financial services. These services are designed to provide flexibility and control over your finances, helping you manage your money more effectively and achieve your financial goals. Here are some of the key services offered by Wisely:

  • Early Direct Deposit: Opt-in to receive your paychecks early through direct deposit.
  • Cashback Rewards: Earn cashback rewards on purchases at participating merchants, accessible through the myWisely mobile app.
  • Prepaid Debit Cards: Use Wisely's prepaid debit cards for everyday financial transactions.

Call to Action

Are you passionate about making a difference in people's lives? Join us at CNS and be part of a team that is dedicated to helping individuals with brain injuries find hope and independence. Apply now to become a Case Manager and start your journey with us today!

I WANT IN!

Apply Now!


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