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Insurance Case Manager Jobs in Austin, TX (NOW HIRING)

Elevance Health

Nurse Case Manager I

Taylor, TX · Hybrid

Nurse Case Manager I Nurse Case Manager I Location: The ideal candidate would reside within the ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

Disability Services of the Southwest

Be Seen First

DBMD Case Manager needed in Austin

Austin, TX · On-site

$22 - $23/hr

Valid Texas driver's license, reliable transportation, and current auto liability insurance ... Case Manager position in Austin, Texas. Disability Services of the Southwest is an Equal ...

Ascension

Registered Nurse Case Manager

Austin, TX · On-site

Case Management Schedule : Full-time | Day shift | 8:00 AM-5:00 PM | Monday-Friday | 40 hours per ... Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits ...

Enlyte

Medical Field Case Manager

Austin, TX · On-site

$71K - $80K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

Elevance Health

Nurse Case Manager I

Taylor, TX · On-site

Nurse Case Manager I Location: The ideal candidate would reside within the following counties ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

Elevance Health

Nurse Case Manager I

Taylor, TX · Hybrid

Nurse Case Manager I Location: The ideal candidate would reside within the following counties ... insurance, wellness programs and financial education resources, to name a few. Elevance Health ...

Huntington

Senior IBM Case Manager/BAW Developer

Austin, TX · On-site +1

$70K - $140K/yr

Senior IBM Case Manager/BAW Developer will design, develop, integrate, and support Workflow/Case ... In addition, Huntington provides a variety of benefits to colleagues, including health insurance ...

Huntington

Senior IBM Case Manager/BAW Developer

Austin, TX · On-site +1

$70K - $140K/yr

Senior IBM Case Manager/BAW Developer will design, develop, integrate, and support Workflow/Case ... In addition, Huntington provides a variety of benefits to colleagues, including health insurance ...

Compassus

Hospice Registered Nurse Case Manager

Austin, TX · On-site

$73K - $92K/yr

Company paid life and long-term disability insurance * Company paid parental leave with tenure for ... N Case Manager * Enable patients to spend quality time with their loved ones and doing the ...

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Showing results 21-40

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Austin, TX

Insurance Case Manager information

See Austin, TX salary details

$32.2K

$50.4K

$73.3K

How much do insurance case manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance case manager in Austin, TX is $50,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

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For Insurance Case Manager jobs in Austin, TX, the most frequently searched job titles are:

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The top searched job categories for Insurance Case Manager jobs in Austin, TX are:

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Cities near Austin, TX with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,394 per year, or $24.2 per hour.

Case Manager - Cardinal Point

Foundation Communities Inc

Austin, TX • On-site

$25.46/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 24 days ago

Job description

Position Summary: The Children’s HOME Initiative Case Manager will be responsible for overseeing a caseload of residents participating in the Children’s HOME Initiative as well as coordinating services for the broader resident population. This role involves collaborating closely with property management, learning center staff, and other resident services teams to ensure that all residents receive the necessary support. The primary focus will be managing a minimum of 10 and a max of 20 households enrolled in the Children’s HOME Initiative, a 24-month supportive housing program designed for extremely low-income families. As a liaison between clients and the available services, the Case Manager will provide compassionate guidance, helping residents navigate the 2Gen program, and breaking the cycle of poverty.

Essential Job Functions:

  • Manage a caseload and provide case management and/or referrals to residents identified as having significant social, emotional, or behavioral issues, or who are experiencing family trauma. Caseloads include children, families, and adults.
  • Meet regularly with Children’s HOME Initiative families to identify areas of need, establish realistic and attainable goals, and evaluate progress toward improving their level of personal stability. Utilize knowledge of principles, methods, techniques and evidence-based practices to support case management work.
  • Honor client self-determination and advocate for client needs. Identify areas of need, employ crisis intervention and de-escalation strategies.
  • Provide support and identify and access to resources of assistance from other social service providers; submit referrals for families to engage with therapeutic services; those experiencing high levels of stress, trauma, or other psychological and mental issues.
  • Coordinate educational opportunities to enable participants to improve various skills.
  • Work with a multidisciplinary team to collaborate and provide support for residents and meet ongoing needs through existing Foundation Communities programs and community resources.
  • Oversee participant’s compliance with program and property guidelines and work with property management to address property issues to help families maintain housing.
  • Establish positive communication patterns between self and all FC departments in efforts to provide comprehensive service plans for each family.
  • Complete internal Financial Coaching training and provide financial literacy support to participating families.
  • Support resident council meetings, events, and outreach efforts (some Saturday hours may be involved).
  • In adherence with federal, state, city, agency, and program guidelines, maintain documentation of all current and former participant families.
  • Attends all required agency meetings and trainings including department staff meetings, team meetings, training workshops.



Other Duties & Responsibilities:

  • Develop and coordinate projects to expand existing resident services and fulfill areas of need within Foundation Communities’ support structure.
  • Support residents, non-Children’s HOME Initiative residents, in addressing in addressing issues that jeopardize their housing, financial, and personal stability.
  • While this job description covers the main responsibilities of the job, it is not intended to cover every aspect of the job, and other responsibilities may be assigned.
  • Must be willing to work a flexible schedule including some evenings and possibility of some remote work.

Education and Experience Requirements:

  • Bilingual, fluent in English/Spanish
  • Bachelor’s Degree from an accredited college or university in social work, counseling, psychology, or related field with substantial knowledge of family dynamics, family poverty and homelessness, mental health and substance abuse treatment issues.
  • A minimum of two (2) years of experience working in professional setting providing trauma responsive services to ethnically and socioeconomically diverse and/or unhoused populations.
  • Proven ability to work independently and as part of a multidisciplinary team.


Compensation and Benefits:

This is a full-time position working a 40-hour work week, $25.46/hour.

  • Paid Time Off: Earn 2 weeks of vacation in your first 2 years, then 3 weeks after your 5th year, etc.; Personal Time; Bereavement; Paid Parental Leave
  • Holiday Pay: 12 paid holidays plus your birthday.
  • Health, Dental, Life, Short Term Disability, Long Term Disability, Wellness Program for reduced Health Insurance Premiums
  • Employee Assistance Program (EAP): This benefit provides you and household members with confidential 24/7 phone support and referral for personal issues, including mental health, stress, legal and family problems. You may also meet with a counselor 3X per year for each presenting issue.
  • Retirement Plan: After 12 months of employment and 1000 hours of service (& age 21), you become eligible for our 401(k)-retirement plan. Features a 2% match if you contribute and a 3% safe harbor contribution for all eligible participants. This is like getting a 5% raise!
  • Holiday Bonus provided annually based on years of service
  • Housing: After 6 months of employment, if you work a minimum of 20 hours per week, you may be eligible to reside at a Foundation Communities property and receive a 20% discount off the unit’s market rate at move-in.
  • Paid trainings for career development
  • Service Awards: After 12 months of employment, you will receive a gift to recognize your service. Additional awards are available as your tenure increases.
  • Casual work environment


Preferred Skills:

  • Bachelor’s Degree from an accredited college or university in social work, counseling, psychology, or related field.
  • Valid driver’s license, proof of valid insurance and ability to travel to work related locations/service needs or donation pick up.
  • Proficiency in additional languages often spoken or used by tenants in Austin (ie., Arabic, Vietnamese, Pashto, Burmese, ASL)

Additional Information:

Multifamily housing community with significant challenges related to housing instability and socioeconomic stressors. Must be able to work with diverse populations, challenging work environment with at-risk youth and families. It's essential to be adaptable and sensitive to the needs of people from various backgrounds.

  • Work Environment: The work involves both desk-based tasks and direct interaction with residents. The office environment may sometimes be stressful due to the nature of the work, so the ability to cope with moderate to high levels of stress; patience, resilience, and the ability to maintain professionalism under pressure are key.
  • Physical Demands: You should be comfortable with prolonged periods of sitting and working at a computer, along with occasional physical tasks such as lifting up to 15 pounds. There will also be times when you’ll need to walk, bend, stoop, kneel, and crouch as part of your daily duties.
  • Vision & Focus: You will need to have good vision, including close vision, distance vision, depth perception, and the ability to adjust focus for detailed work on a computer or when interacting with documents and individuals.
  • Outdoor Work: While the primary setting is an office, there may be occasional outdoor tasks or interactions, requiring flexibility and adaptability to different work settings.

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her/their supervisor.

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.


Employee Signature: ______________________________ Date: ________________

Print Name _______________________________________