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Insurance Case Manager Jobs in Austin, TX (NOW HIRING)

Bristol Hospice

RN Case Manager

Austin, TX · On-site

$85K - $92K/yr

RN Case Manager Hot Job Bristol Hospice - Austin, TX - Austin, TX 78759 Overview Salary Range $85 ... Comprehensive Health Benefits - Medical, Dental, Vision, Life Insurance, Disability * 401(k) & HSA ...

COMPASSUS

Hospice Registered Nurse Case Manager

Austin, TX

$73K - $92K/yr

Company paid life and long-term disability insurance * Company paid parental leave with tenure for ... N Case Manager * Enable patients to spend quality time with their loved ones and doing the ...

Heart to Heart Hospice

RN Case Manager

Austin, TX · On-site

... RN Case Manager What You Must Have: * Graduate of an accredited Diploma, Associate or ... Medical, Dental & Vision insurance * Paid Time Off * Paid holidays * 401k with up to 4% employer ...

Heart to Heart Hospice

RN Case Manager

Austin, TX · On-site

RN Case Manager You can make a difference in the lives of others! At Heart to Heart Hospice, we ... Medical, dental & vision insurance * Paid time off * Paid holidays * 401k with up to 4% employer ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Austin, TX

Insurance Case Manager information

See Austin, TX salary details

$32.2K

$50.4K

$73.3K

How much do insurance case manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance case manager in Austin, TX is $50,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,394 per year, or $24.2 per hour.

Hospice Registered Nurse Case Manager - Hill Country

Compassus

Round Rock, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Compassus rating

7.3

Company rating: 7.3 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

22nd of 242 rated social care providers

Job description

Hospice Registered Nurse / RN Case Manager

At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling, a supportive family-focused culture and first-class compensation and benefits.

This position will be covering the Hill Country territory.

Your position perks as a Hospice Registered Nurse / RN Case Manager:

  • Competitive pay
  • Comprehensive onboarding
  • Health, dental, vision for part & full-time positions
  • Generous Paid Time Off plan that increases with tenure
  • Wellness reimbursements for physicals and gym memberships
  • Pre-tax FSA and HSA plans (HSA w/company contributions)
  • 401(k) with company matching contributions
  • Free Continuing Education Units
  • Tuition reimbursement
  • Company paid life and long-term disability insurance
  • Company paid parental leave with tenure for birth, adoption, and foster parents
  • Voluntary long-term care, critical illness, and accident insurance
  • Local and national award programs
  • Referral bonus program
  • Mileage reimbursement
  • Corporate discount program w/access to >300,000 businesses
  • Company assistance program supporting teammates in times of need

How you'll make an impact as a Hospice Registered Nurse / RN Case Manager:

  • Enable patients to spend quality time with their loved ones and doing the activities they enjoy
  • Build trusting compassionate relationships with your patients and their families
  • Empower caregivers by educating them on care for their loved one
  • Collaborate with your care team to provide comfort, peace, and dignity

Hospice Registered Nurse / RN Case Manager Requirements:

  • RN license in the state you work
  • Two years of experience as a registered nurse, hospice experience preferred
  • Current driver's license
  • Current CPR and BCLS certification

Care for Who I Am is Caring for Who We Are. Together We Are:

Welcome everyone. Empower belonging. Ally for inclusivity. Remove barriers. Engage community.

WE ARE fostering an inclusive environment where every teammate matters and can be their best selves.

WE ARE becoming a reflection of our patients, families, and partners.

WE ARE transforming care at home for every community served.

Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage:

  • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
  • Career Development: Access leadership pathways, mentorship, and personalized professional development.
  • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
  • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
  • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
  • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join? At Compassus, your career is more than a job—it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

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