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Insurance Case Manager Jobs in New York (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

New York, NY · On-site

$22 - $28.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

New York, NY · On-site

$22 - $28.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Family Service League Inc.

CASE MANAGER

Bay Shore, NY · On-site

$43K - $50K/yr

Vision Insurance * Flexible Spending Account (FSA) * Retirement Savings Plan with a 5% employer ... The Case Manager will conduct linkage, coordination, advocacy, and mentoring. * Provide anger ...

Career Team

Case Manager

New York, NY · On-site

$55K/yr

Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to ... insurance with an employee-sponsored HSA on any qualifying plans; * disability insurance ...

voagny

Case Manager

Bronx, NY · On-site

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

CONCERN HOUSING

Case Manager

Amityville, NY · On-site

$20.50 - $26.50/hr

The case manager is considered a resource in that they should be familiar with community resources ... Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision ...

Family Service League Inc.

CASE MANAGER

Bay Shore, NY · On-site

$43K - $50K/yr

Vision Insurance * Flexible Spending Account (FSA) * Retirement Savings Plan with a 5% employer ... The Case Manager will provide linkages, coordination, advocacy and mentoring. * Engage families in ...

voagny

Case Manager

Manhattan, NY

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

Topaz HR

Case Manager

Monsey, NY · On-site

$60K - $75K/yr

Company Overview Our client is a growing financial services organization dedicated to supporting insurance professionals through expert case management, underwriting coordination, and operational ...

voagny

Case Manager

Bronx, NY · On-site

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

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Insurance Case Manager information

See New York salary details

$35.6K

$55.6K

$81K

How much do insurance case manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance case manager in New York is $55,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in New York? For Insurance Case Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in New York look for? The top searched job categories for Insurance Case Manager jobs in New York are:
What cities in New York are hiring for Insurance Case Manager jobs? Cities in New York with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,622 per year, or $26.7 per hour.

Case Manager/Medicaid Coordinator

Waterview Nursing and Rehabilitation Center (1)

Queens, NY • On-site

$55K - $75K/yr

Full-time

Re-posted 10 days ago

Job description

Job Title: Insurance Case Manager

About Us: Waterview Nursing Care Center is a leading provider of comprehensive short-term and long-term care services, dedicated to enhancing the quality of life for our residents. We are committed to providing compassionate and personalized care, and we’re looking for a skilled Insurance Case Manager to join our team and help us continue to deliver exceptional care.

Position Summary: The Insurance Case Manager will be responsible for managing insurance-related aspects of resident care within our nursing home facility. This role involves coordinating with insurance providers, residents, and families to ensure that all necessary documentation and approvals are in place for optimal care coverage. The ideal candidate will have a strong understanding of insurance policies, excellent organizational skills, and a commitment to providing exceptional service to our residents and their families.

Key Responsibilities:

  • Insurance Coordination:

    • Serve as the primary point of contact for insurance companies, residents, and families regarding insurance-related issues.
    • Review and verify insurance policies, coverage details, and eligibility for residents.
    • Ensure that all required authorizations and referrals are obtained in a timely manner.

  • Documentation and Compliance:

    • Prepare and submit insurance claims, appeals, and other documentation as needed.
    • Maintain accurate and up-to-date records of insurance-related communications and transactions.
    • Ensure compliance with facility policies, insurance regulations, and state and federal guidelines.

  • Resident and Family Support:

    • Provide guidance and support to residents and families regarding insurance benefits and coverage.
    • Address any insurance-related concerns or questions from residents and their families with empathy and professionalism.
    • Assist with the appeals process for denied claims or coverage issues.

  • Collaboration and Communication:

    • Work closely with healthcare providers, social workers, and administrative staff to coordinate care and resolve insurance-related issues.
    • Facilitate communication between residents, families, and insurance providers to ensure clear understanding of coverage and benefits.

  • Continuous Improvement:

    • Stay informed about changes in insurance policies, regulations, and industry best practices.
    • Identify and recommend improvements to processes related to insurance management and documentation.

Qualifications:

  • Education:

    • Bachelor’s degree in healthcare administration, business, or a related field preferred. Relevant experience may be considered in lieu of a degree.

  • Experience:

    • Experience in insurance case management or a similar role, preferably in a healthcare or nursing home setting.
    • Strong knowledge of insurance policies, billing procedures, and regulatory requirements.

  • Skills:

    • Excellent organizational and time management skills with a keen attention to detail.
    • Strong interpersonal and communication skills, with the ability to handle sensitive information with confidentiality and professionalism.
    • Proficient in using insurance management software and other relevant tools.

Working Conditions:

  • Full-time position with standard working hours. 
  • Work environment is primarily indoors, within a nursing home facility setting.

Why Join Us?

  • Competitive salary and benefits package.
  • Opportunity to make a meaningful impact on the lives of our residents and their families.
  • Supportive and collaborative work environment.

How to Apply: Interested candidates should submit their resume. 

Waterview Nursing Care Center is an equal-opportunity employer and encourages applications from individuals of all backgrounds and experiences.