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Insurance Case Manager Jobs in New York (NOW HIRING)

Aston Carter

Life Insurance Case Manager

Airmont, NY · On-site

$28.85 - $36.06/hr

Case Management Processor Case Manager - Life Insurance Brokerage Position Summary The Case Manager is responsible for managing life insurance applications from initial submission through policy ...

Morgan & Morgan, P.A.

Case Manager

New York, NY

$22 - $28.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

New York, NY

$22 - $28.25/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Family Service League Inc.

CASE MANAGER

Bay Shore, NY · On-site

$43K - $50K/yr

Vision Insurance * Flexible Spending Account (FSA) * Retirement Savings Plan with a 5% employer ... The Case Manager will conduct linkage, coordination, advocacy, and mentoring. * Provide anger ...

Home Life Services, Inc.

Case Manager

Corona, NY · On-site

$48K/yr

Case Manager Supervisor/ DSS Department: Social Services Employment Status: Full-Time FLSA Status ... Dental insurance * Employee assistance program * Health insurance * Paid time off * Vision ...

Family Service League Inc.

CASE MANAGER

Bay Shore, NY · On-site

$43K - $50K/yr

Vision Insurance * Flexible Spending Account (FSA) * Retirement Savings Plan with a 5% employer ... The Case Manager will provide linkages, coordination, advocacy and mentoring. * Engage families in ...

Career Team

Case Manager

New York, NY · On-site

$55K/yr

Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to ... insurance with an employee-sponsored HSA on any qualifying plans; * disability insurance ...

voagny

Case Manager

Bronx, NY

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY · On-site

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

CONCERN HOUSING

Case Manager

Amityville, NY

$20.50 - $26.50/hr

The case manager is considered a resource in that they should be familiar with community resources ... Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision ...

Res Home Care

Case Manager

Bohemia, NY · On-site

$52K - $55K/yr

Vision insurance * Opportunity for advancement * Tuition assistance * Health insurance LINK TO APPLY : -4880-7a79-8329-aba507f504f2 Case Manager Serving adults with traumatic brain injury and other ...

voagny

Case Manager

Bronx, NY

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY · On-site

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY · On-site

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY · On-site

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

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Insurance Case Manager information

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$35.6K

$55.6K

$81K

How much do insurance case manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for insurance case manager in New York is $55,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in New York? For Insurance Case Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in New York look for? The top searched job categories for Insurance Case Manager jobs in New York are:
What cities in New York are hiring for Insurance Case Manager jobs? Cities in New York with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,622 per year, or $26.7 per hour.

Life Insurance Case Manager

Aston Carter

Airmont, NY • On-site

$28.85 - $36.06/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Job Title: Case Management Processor
Case Manager - Life Insurance Brokerage
Position Summary
The Case Manager is responsible for managing life insurance applications from initial submission through policy placement. This role serves as the primary point of contact for brokers, insurance carriers, and internal teams, ensuring each case moves efficiently through the underwriting process while delivering an exceptional client and broker experience. Success in this role requires strong organizational skills, attention to detail, problem-solving abilities, and the capacity to manage multiple cases simultaneously.
Key Responsibilities
  • Review and process new life insurance applications for completeness, accuracy, and carrier-specific requirements.
  • Manage cases throughout the entire life insurance underwriting and placement process.
  • Collect, track, and organize medical, financial, and other underwriting documentation.
  • Communicate regularly with brokers, insurance carriers, underwriters, and internal stakeholders regarding case status.
  • Monitor case progress, identify potential delays, and proactively resolve issues.
  • Provide timely updates and outstanding customer service to brokers and clients.
  • Maintain detailed and accurate records within the Agency Management System (AMS).
  • Assist with insurance quotes, application preparation, carrier portals, and other administrative support functions.
  • Ensure compliance with carrier guidelines and internal procedures.

Required Qualifications
  • Associate's or Bachelor's degree preferred.
  • 3-5+ years of experience in one of the following:
    • Life Insurance Case Management
    • Mortgage Processing
  • Strong administrative, organizational, and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Ability to prioritize competing deadlines and manage multiple cases simultaneously.
  • Proficiency with Microsoft Office and database/management systems.
  • Detail-oriented with a proactive, solution-focused mindset.

Compensation
  • Salary: $60,000-$75,000 annually (depending on experience, with potential flexibility for highly qualified candidates).

Benefits (Upon Permanent Hire)
  • Health Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • 28 PTO Days
  • Education and Professional Development Allowance
  • Competitive Compensation
  • Strong Company Culture

Work Environment
  • Monday-Friday, 8:00 AM-5:00 PM
  • Fridays end at 3:00 PM (employees are paid for the full day)
  • Small, close-knit insurance brokerage with approximately 8 employees
  • Stable team with high employee retention and long-tenured staff
  • Growing business with opportunities for advancement and increased responsibilities
  • Paid time off for company religious observance closures, including during the contract period
Job Type & Location
This is a Contract to Hire position based out of Airmont, NY.
Pay and Benefits
The pay range for this position is $28.85 - $36.06/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Airmont,NY.
Application Deadline
This position is anticipated to close on Aug 4, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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