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Insurance Case Manager Jobs in New York (NOW HIRING)

voagny

Case Manager

Bronx, NY

$20.75 - $26.75/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

Concern Housing

Case Manager

Amityville, NY · On-site

$20.50 - $26.50/hr

The case manager is considered a resource in that they should be familiar with community resources ... Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision ...

Family Service League Inc.

CASE MANAGER

Brentwood, NY · On-site

$40K - $43K/yr

The Case Manager will be responsible for conducting client assessments, developing Independent ... Vision Insurance * Flexible Spending Account (FSA) * Retirement Savings Plan with a 5% employer ...

Family Service League Inc.

CASE MANAGER

Brentwood, NY · On-site

Vision Insurance * Flexible Spending Account (FSA) * Retirement Savings Plan with a 5% employer ... The Case Manager will complete new client intakes and explain shelter rules and regulations to ...

voagny

Case Manager

Manhattan, NY

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY · On-site

$20.75 - $26.75/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY · On-site

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY · On-site

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$21.75 - $28/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$21.75 - $28/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY · On-site

$21.75 - $28/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY

$20.50 - $26.50/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY · On-site

$21.75 - $28/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

New York, NY · On-site

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Manhattan, NY

$22 - $28.25/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$21.75 - $28/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

Concern Housing

Case Manager

Amityville, NY · On-site

$20.50 - $26.50/hr

Position Case Manager, CR Full-Time/Part-Time Full-Time Location Amityville, NY Salary Days/Hours ... Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision ...

voagny

Case Manager

Bronx, NY · On-site

$21.75 - $28/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

voagny

Case Manager

Bronx, NY

$20.75 - $26.75/hr

Case Manager The Case Manager is a key provider of services within Volunteers of America's Case ... Life Insurance * Retirement Plan * Tuition Reimbursement * Paid Time Off, including a Paid Birthday ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in New York

Insurance Case Manager information

See New York salary details

$35.6K

$55.6K

$81K

How much do insurance case manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance case manager in New York is $55,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in New York? For Insurance Case Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in New York look for? The top searched job categories for Insurance Case Manager jobs in New York are:
What cities in New York are hiring for Insurance Case Manager jobs? Cities in New York with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,622 per year, or $26.7 per hour.

Case Manager

voagny

Bronx, NY

$20.75 - $26.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Position: Case Manager

 

The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Case Manager must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes.

Pugsley Family Shelter is an emergency family shelter located in the Bronx for families experiencing homelessness. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services 

Location: Bronx, NY 10462

 

Minimum Qualifications:

  • Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 1 year of relevant shelter experience.
  • The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.
  • Ability to communicate professionally (oral and written) with Spanish-speaking clients required.

 

Case Manager Principal Responsibilities:

  1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. 
  2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
  3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.  
  4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday

And much more!

Apply