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Insurance Case Manager Jobs in Catskill, NY (NOW HIRING)

Case Manager

Chatham, NY · On-site

$24.04 - $28.84/hr

As our Case Manager, you will own every client matter from engagement through signing and ... Health insurance contribution. * Simple IRA with employer match. * Paid holidays and paid time off.

We offer Medical, Dental, Life Insurance, 403(b) Retirement, Holidays, and generous PTO. POSITION SUMMARY The Case Manager work directly with the Home Delivered Meal and elderly service programs as a ...

Dental insurance * Health insurance * Paid time off Educational Requirements: Graduation from an accredited program in Nursing. Experience Required: Minimum of 1-year Long Term Care RN supervision ...

Dental insurance * Health insurance * Paid time off Educational Requirements : Graduation from an accredited program in Nursing. Experience Required : Minimum of 1-year Long Term Care RN supervision ...

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Insurance Case Manager information

See Catskill, NY salary details

$30.7K

$48.1K

$70K

How much do insurance case manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance case manager in Catskill, NY is $48,092.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $55,800.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What job categories do people searching Insurance Case Manager jobs in Catskill, NY look for?

The top searched job categories for Insurance Case Manager jobs in Catskill, NY are:

What cities near Catskill, NY are hiring for Insurance Case Manager jobs?

Cities near Catskill, NY with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Catskill, NY as of August 2026, with employment types broken down into 6% As Needed, 77% Full Time, 11% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $48,092 per year, or $23.1 per hour.

Case Manager

Four Corners Legacy Law

Chatham, NY • On-site

$24.04 - $28.84/hr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago


Job description

About Us:
Four Corners Legacy Law is a growing boutique estate planning and estate administration law firm serving families throughout New York's Capital Region and Northern Hudson Valley.
We are a collaborative, technology-driven firm committed to delivering an exceptional client experience. Our core values—Competitive Greatness, Always Be Growing, Unimpeachable Character, and Sincere Candor—guide how we serve our clients and how we work together as a team.
About the Role:
This is not an administrative support position.
As our Case Manager, you will own every client matter from engagement through signing and completion. You are responsible for keeping cases moving, maintaining momentum, eliminating bottlenecks, and ensuring every client receives a consistent, organized, high-touch experience.
This role requires someone who thrives on accountability, organization, and execution. You'll coordinate clients, attorneys, and support staff while ensuring every file progresses accurately and efficiently.
If you need constant direction or reminders to follow up, this is not the right position. If you naturally take ownership, solve problems before they become issues, and enjoy managing multiple moving parts, you'll thrive here.
Responsibilities:
Case Management:
  • Own each estate planning matter from engagement through completion.
  • Proactively manage deadlines, next steps, and outstanding items.
  • Ensure every file is continuously moving forward.
  • Identify and resolve bottlenecks before they impact clients or attorneys.

Client Communication:
  • Serve as the primary point of contact throughout the planning process.
  • Set expectations regarding timelines, responsibilities, and next steps.
  • Maintain proactive communication so clients always know the status of their matter.
  • Hold clients accountable for providing information needed to keep matters moving.

Attorney Support:
  • Prepare accurate, organized, attorney-ready client summaries.
  • Maintain current client information and update files as circumstances change.
  • Escalate legal issues or client revisions to the attorney promptly.

Signing & File Completion:
  • Coordinate and prepare all pre-signing activities.
  • Conduct signing appointments in accordance with firm procedures.
  • Ensure all executed documents are complete, accurate, and properly finalized.
  • Coordinate billing, payments, and file completion.

Workflow Management:
  • Monitor case pipeline to maintain consistent throughput.
  • Coordinate with attorneys, legal assistants, and administrative staff.
  • Follow established workflows while identifying opportunities to improve efficiency.

Performance Expectations:
  • Success in this role is measured by results.
Key performance indicators include:
  • Open approximately 20 new matters per month.
  • Close approximately 20 completed matters per month.
  • Maintain continuous movement on every active file.
  • Conduct error-free signings with minimal attorney intervention.
  • Deliver attorney-ready client summaries requiring little or no revision.
  • Maintain a consistently high level of client communication and responsiveness.
Qualifications:
Required:
  • 3–5+ years of experience managing multiple active matters in a legal, financial, insurance, or other professional services environment.
  • Demonstrated ability to independently manage deadlines, priorities, and competing responsibilities.
  • Exceptional organizational and time management skills.
  • Strong written and verbal communication skills.
  • High level of personal accountability and follow-through.
  • Ability to anticipate issues and solve problems proactively.
  • Professional, confident client communication skills.
  • Strong technology skills, including Microsoft Office and cloud-based software.

Preferred:
  • Estate planning experience.
  • Legal case management experience.
  • Experience with CRM or legal practice management software such as Zoho or Clio.
Our Standards: We hire people who take ownership of outcomes, not just assigned tasks.
You will succeed here if you:
  • Execute with urgency and attention to detail.
  • Follow through on commitments without reminders.
  • Communicate clearly and proactively.
  • Adapt quickly and continuously improve.
  • Work collaboratively while taking responsibility for your results.

Benefits:
  • Competitive compensation.
  • Performance bonus opportunities.
  • Health insurance contribution.
  • Simple IRA with employer match.
  • Paid holidays and paid time off.
  • Professional development opportunities.
  • Collaborative, high-performing team.

To Apply:
Please submit your cover letter and resume to operations@bowerslawny.com