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Insurance Case Manager Jobs in Virginia (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Richmond, VA

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Richmond, VA · On-site

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Richmond, VA · On-site

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Richmond, VA · On-site

$60K - $90K/yr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Brain Injury Solutions

Case Manager

Rocky Mount, VA · On-site

$45K/yr

Community-Based Case Manager Now Hiring: Full-Time Community-Based Case Manager Location: Franklin ... Health/vision/dental insurance. * Cell phone reimbursement. * EAP. * Bereavement leave. * Education ...

The BridgeLine

Lead Case Manager

Charlottesville, VA · On-site

$54K - $57K/yr

This position provides community-based case management services to adults with brain injuries in ... Life Insurance, Short-Term Disability Insurance, Dental Insurance, Vision Insurance, Critical ...

LGBT Life Center

Housing Case Manager

Norfolk, VA · On-site

$46K/yr

The Housing Case Manager works directly with individuals in need of housing stabilization and ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

LGBT Life Center

Medical Case Manager

Norfolk, VA · On-site

$50K/yr

The Medical Case Manager provides comprehensive, client-centered medical case management services ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

Valley Health

Case Manager - Full Time

Winchester, VA · On-site

$34 - $48.87/hr

DepartmentNURSE CASE MANAGERS - 208415Worker Sub TypeRegularWork Shift Pay Range $34.00 - $48.87 ... Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings ...

Valley Health

Case Manager - Full Time

Winchester, VA · On-site

$34 - $48.87/hr

Department NURSE CASE MANAGERS - 208415 Worker Sub Type Regular Work Shift Pay Range $34.00 - $48 ... Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings ...

Valley Health

Case Manager - Full Time

Winchester, VA · On-site

$34 - $48.87/hr

DepartmentNURSE CASE MANAGERS - 208415Worker Sub TypeRegularWork ShiftFirst Shift (United States of ... Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings ...

Valley Health

Case Manager - Full Time

Winchester, VA · On-site

$34 - $48.87/hr

Department NURSE CASE MANAGERS - 208415 Worker Sub Type Regular Work Shift First Shift (United ... Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Virginia

Insurance Case Manager information

See Virginia salary details

$32.2K

$50.4K

$73.4K

How much do insurance case manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for insurance case manager in Virginia is $50,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Virginia? For Insurance Case Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Virginia look for? The top searched job categories for Insurance Case Manager jobs in Virginia are:
What cities in Virginia are hiring for Insurance Case Manager jobs? Cities in Virginia with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Virginia as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $50,405 per year, or $24.2 per hour.
Case Manager

Case Manager

Morgan & Morgan, P.A.

Richmond, VA

$19.75 - $25.50/hr

Other

Re-posted 17 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

18th of 20 rated law firms

Job description

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualification

  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred
  • 2+ years of working as an insurance adjuster or pre-litigation paralegal
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

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