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Insurance Case Manager Jobs in Virginia (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Richmond, VA · On-site

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Morgan & Morgan, P.A.

Case Manager

Richmond, VA · On-site

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances * Work directly with multiple coworkers involved in the management and support of case files

Mainspring Recovery

Case Manager

Dumfries, VA · On-site

$50K - $65K/yr

Track and follow up on outstanding referrals, appointments, transportation needs, and insurance-related requirements * Document all case management and coordination activities thoroughly in the ...

Grafton

Case Manager

Winchester, VA · On-site

$51K - $75K/yr

Medicaid EPSDT/Waiver, Private Insurance and Single Case Agreements) * Coordinates and facilitates ... Managing the Transition and Discharge Process * Facilitates discharge from Grafton. * Facilitates ...

Brain Injury Solutions

Case Manager

Hardy, VA · On-site

$48K/yr

Community-Based Case Manager Now Hiring: Full-Time Community-Based Case Manager. Location: Franklin ... Health/vision/dental insurance. * Cell phone reimbursement. * EAP. * Bereavement leave. * Education ...

Avenues Recovery

Case Manager

Norfolk, VA · On-site

$21 - $24/hr

Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case management throughout the duration of treatment * Arrange housing, financial aid, legal ...

Avenues Recovery

Case Manager

Norfolk, VA · On-site

$17.50 - $22.75/hr

Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case management throughout the duration of treatment * Arrange housing, financial aid, legal ...

Avenues Recovery

Case Manager

Norfolk, VA · On-site

$21 - $24/hr

... insurance is active throughout duration of treatmentProvide ongoing case management throughout the duration of treatmentArrange housing, financial aid, legal aid, vocational training etc. as ...

American Traveler

Travel Case Manager

Chesapeake, VA · On-site

Acute Care Case Management * Discipline: RN * Start Date: 09/14/2026 * Duration: 13 weeks * 40 ... life insurance beginning day one of your assignment, generous 401(k) match, substantial housing ...

LGBT Life Center

Housing Case Manager

Norfolk, VA · On-site

$18 - $21.75/hr

The Housing Case Manager works directly with individuals in need of housing stabilization and ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

TNAA TotalMed RN

Travel Case Manager

Chesapeake, VA · On-site

Communicate with Insurance companies to collaborate or appeal decisions. * Improve financial status ... Case Management Travel Nurses should be able to stand and walk for long periods of time, carry up ...

LGBT Life Center

Medical Case Manager

Norfolk, VA · On-site

The Medical Case Manager provides comprehensive, client-centered medical case management services ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Virginia

Insurance Case Manager information

See Virginia salary details

$32.2K

$50.4K

$73.4K

How much do insurance case manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for insurance case manager in Virginia is $50,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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For Insurance Case Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Virginia look for?

The top searched job categories for Insurance Case Manager jobs in Virginia are:

What cities in Virginia are hiring for Insurance Case Manager jobs?

Cities in Virginia with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,405 per year, or $24.2 per hour.

Case Manager

Richmond, VA • On-site

Morgan & Morgan, P.A.
Legal Services • 1 - 5K employees

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Morgan & Morgan, P.A.external

$19.75 - $25.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualification

  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager preferred
  • 2+ years of working as an insurance adjuster or pre-litigation paralegal
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

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