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Insurance Case Manager Jobs in Virginia (NOW HIRING)

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Title: Case Manager (Full Time) Level: Case Manager Department: Katherine Hanley Family Shelter ... Medical, Dental & Vision Insurance * 401K contributions with a 4% employer match * 13 Paid Holidays ...

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Title: Case Manager (Full Time) Level: Case Manager Department: Katherine Hanley Family Shelter ... Medical, Dental & Vision Insurance * 401K contributions with a 4% employer match * 13 Paid Holidays ...

Horizon Behavioral Heal

Case Manager 1

Lynchburg, VA · On-site

$18.37/hr

The Case Manager 1 will identify and assess client needs and evaluate, coordinate, and ensure ... insurance. Emphasis on work-life balance means a generous annual leave policy ensuring time for ...

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Title: Case Manager (Full Time) Level: Case Manager Department: Katherine Hanley Family Shelter ... Medical, Dental & Vision Insurance * 401K contributions with a 4% employer match * 13 Paid Holidays ...

Sentara Health

Nurse Case Manager

Richmond, VA · On-site

$10K/mo

Responsible for case management services within the scope of licensure; develops, monitors ... Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and ...

genex

Bilingual Nurse Case Manager

Alexandria, VA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

MedTrust

RN Case Manager

Fort Belvoir, VA · On-site

$60/hr

We are looking for a full-time, civilian Registered Nurse for the Case Manager position in support ... Vision insurance Work Location: In person #MedTrust

genex

Medical Nurse Case Manager

Norfolk, VA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Norfolk, VA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Bilingual Nurse Case Manager

Alexandria, VA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Bedford, VA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Bedford, VA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Lifepoint Health

Case Manager (CM)

Portsmouth, VA

$45 - $55/hr

Obtain pre-certification and re-certification of patient's insurance coverage as appropriate ... Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for ...

Genex

Medical Nurse Case Manager

Norfolk, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

Genex

Medical Nurse Case Manager

Bedford, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

Genex

Bilingual Nurse Case Manager

Alexandria, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

Lifepoint Health

Case Manager (CM)

Portsmouth, VA · On-site

$45 - $55/hr

Obtain pre-certification and re-certification of patient's insurance coverage as appropriate ... Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Virginia

Insurance Case Manager information

See Virginia salary details

$32.2K

$50.4K

$73.4K

How much do insurance case manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for insurance case manager in Virginia is $50,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Virginia? For Insurance Case Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Virginia look for? The top searched job categories for Insurance Case Manager jobs in Virginia are:
What cities in Virginia are hiring for Insurance Case Manager jobs? Cities in Virginia with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Virginia as of July 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $50,405 per year, or $24.2 per hour.

trainee - Case Manager

Peninsula Alcohol Safety Action Pro

Newport News, VA • On-site

$38K - $40K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Position: Case Manager Trainee
 
   NOTE:  This Is Not a State Position
Starting Salary range: $38,000.00  - $40,000.00 per year with benefits.   
This position will be responsible for conducting intakes, assisting clients, scheduling intervention classes, case reviews, and appointments, requesting status updates from other ASAPs, preparing court reports, checking Traffic Records Electronic Data System (TREDS) for ignition interlock compliance, returning telephone calls, document and update all pertinent information in multiple databases; request and write legible and concise reports, document treatment and status reports received, in addition to other duties as assigned.  Work is performed under the regular supervision of the Senior Case Manager.
Technical Tasks:
o   Provides group orientation and individual interviewing of new clients entering the Peninsula ASAP.
o        Refers clients to local treatment modalities and/or assigns to education classes as appropriate.
o        Receives and monitors all cases referred and provides reports at the request of the court.
o        Maintain confidential agreement between clients and PASAP, 
o        Provide prompt and accurate information to courts regarding the client’s compliance status when necessary; make court appearances to testify as required. 
o        Assists clients and their families in locating and obtaining local resources designed to bring about rehabilitation.
o         Performs all related tasks of a Case Manager under supervision.
Knowledge, Skills and Abilities:
o   Exceptional organizational and planning skills.
o   Able to work independently with little to no supervision.
o   By-lingual in English Language and Spanish Language preferred (but not necessary).  General experience and/or knowledge of the Criminal Justice System; experience and/or knowledge in techniques of counseling, instructing, or teaching adults.  Related knowledge in alcohol or drugs use, prevention, treatment and/or rehabilitation.
o   General experience and/or knowledge of the techniques and means of interviewing and determining clients risk classification.
o   General experience and/or knowledge of laws pertaining to substance abuse.
o   General experience and/or knowledge of casework methods and practices.
o   Ability to maintain objectivity while conducting interviews and investigations and analyze attitudes and behavior problems.
o   Ability to communicate ideas clearly and concisely, both orally and in writing, especially in court room settings.
o   Ability to establish and maintain effective working relationships with staff, courts, law enforcement personnel, clients and/or any citizen while representing Peninsula ASAP.
o   Ability to work under pressure for submission of timely reports and ability to prioritize multiple tasks.
o   Must be computer literate with experience in Microsoft Suite (Word, Excel, Power Point, Publisher), experience working with Adobe documents, virtual meeting software (example: Zoom, GoToMeeting, Google meets) 
Education and Experience:
 
Any combination of education, experience, and training equivalent to graduation from an accredited college with major work in social work, counseling, psychology, criminal justice, or related field.  Experience in substance abuse prevention, treatment or rehabilitation preferred.  
Candidates must be able to pass a criminal background investigation, DMV record check, and drug screening.