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Insurance Case Manager Jobs in Virginia (NOW HIRING)

Avenues Recovery

Case Manager

Richmond, VA · On-site

$19 - $24.50/hr

Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case management throughout the duration of treatment * Arrange housing, financial aid, legal ...

SALVATION ARMY

Case Manager (6213)

Charlottesville, VA · On-site

$24.79 - $28/hr

Health, Dental and Vision Insurance * Vacation, Sick, Personal and Holiday Paid Time Off ... to case management or experience providing direct case management social services including ...

Avenues Recovery

Case Manager

Richmond, VA · On-site

$19 - $24.50/hr

Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case management throughout the duration of treatment * Arrange housing, financial aid, legal ...

Avenues Recovery

Case Manager

Richmond, VA

$19 - $24.50/hr

Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case management throughout the duration of treatment * Arrange housing, financial aid, legal ...

Sentara

Inpatient Case Manager

Norfolk, VA

$10K/mo

The Inpatient Case Manager RN is responsible and accountable for the provision and facilitation of ... Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted ...

Valley Health

Case Manager - Full Time

Winchester, VA · On-site

DepartmentNURSE CASE MANAGERS - 208415Worker Sub TypeRegularWork Shift Pay Grade 135 The Case ... Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings ...

Valley Health

Case Manager - Full Time

Winchester, VA · On-site

Department NURSE CASE MANAGERS - 208415 Worker Sub Type Regular Work Shift Pay Grade 135 The Case ... Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings ...

MedTrust

RN Case Manager

Fort Belvoir, VA · On-site

$60/hr

Case Manager Registered Nurse Pay: $60.00 per hour Location: Fort Belvoir For immediate hire: We ... Vision insurance Work Location: In person

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Title: Case Manager (Full Time) Level: Case Manager Department: Katherine Hanley Family Shelter ... Medical, Dental & Vision Insurance * 401K contributions with a 4% employer match * 13 Paid Holidays ...

Shelter House

KHFS - Case Manager

Fairfax, VA · On-site

$52/hr

Title: Case Manager (Full Time) Level: Case Manager Department: Katherine Hanley Family Shelter ... Medical, Dental & Vision Insurance * 401K contributions with a 4% employer match * 13 Paid Holidays ...

Sentara

Nurse Case Manager

Newport News, VA · On-site

Responsible for case management services within the scope of licensure; develops, monitors ... Life Insurance 401k/403B with Employer Match Tuition Assistance - 5,250/year and discounted ...

Sentara

Nurse Case Manager

Richmond, VA

$10K/mo

Responsible for case management services within the scope of licensure; develops, monitors ... Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted ...

Sentara

Nurse Case Manager

Newport News, VA

$10K/mo

Responsible for case management services within the scope of licensure; develops, monitors ... Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted ...

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All JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Virginia

Insurance Case Manager information

See Virginia salary details

$32.2K

$50.4K

$73.4K

How much do insurance case manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for insurance case manager in Virginia is $50,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $58,500.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Virginia? For Insurance Case Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Virginia look for? The top searched job categories for Insurance Case Manager jobs in Virginia are:
What cities in Virginia are hiring for Insurance Case Manager jobs? Cities in Virginia with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Virginia as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,405 per year, or $24.2 per hour.
Case Manager (6213)

Case Manager (6213)

THE SALVATION ARMY

Charlottesville, VA • On-site

$24.79 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 343 frontline employees who took The Breakroom Quiz

473rd of 679 rated non-profit organizations

Job description

ABOUT THIS OPPORTUNITY

Schedule/Hours:    Monday – Friday, 8:30AM-5PM

This position is responsible for:

Under the general supervision of the Corps Officer or the Social Service Director, the Case Manager is responsible for implementing a strengths based approach to his/her client caseload. He/she must approach their caseload with a spirit that people can and do recover from the life traumas that have brought them to the program and that his/her commitment to a strengths based approach to case management can significantly improve the client’s chances of  success. The incumbent will conduct assessments and intake; establish a healthy, professional relationship and get to know the client to assist him/her in developing and implementing personal, familial, educational, career, housing, financial and spiritual goals. He/she will identify personal and environmental strengths and consciously assist the client in exercising his/her own power, establishing their identity, making their own decisions and exercising their right to fail while charting the progress towards successful goal attainment. The incumbent serves as advocate for the client in order to acquire services and identify and participate in activities that will enable them to reach their outcomes. He/she will maintain client files and records in a manner consistent with a strengths base approach and social work best practices.

Key Responsibilities:

Essential functions – no more than 4-5 (bulleted list format).

  • Conduct client meeting; establish a collaborative relationship that emphasizes client engagement as the primary contribution for successful outcomes. 
  • Provide advocacy services by directing clients to specific service providers; increase and explain choices and encourage clients to make their own decisions and informed choices. 
  • Maintain accurate and up to date client files and case management notes including completion of client narratives, case plans, incident reports, client logs, and any and all other paperwork relevant to delivery of service. Maintain client case files in a professional and confidential manner
  • Initiate contact with community agencies (Social Services, Health Department, school system, etc.) on behalf of clients.  Collaborate with services providers; coordinate delivery services through case reviews and team meetings to ensure goals are implemented based on the case plan.

Physical Requirements and Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

  • Health, Dental and Vision Insurance
  • Vacation, Sick, Personal and Holiday Paid Time Off
  • Retirement Plan
  • Life Insurance and more!

WHAT WE ARE LOOKING FOR IN YOU

  • Associates' Degree in Social Work, Human Services or related field AND
  • 1-2 years’ experience performing Social Work utilizing a strengths base approach to case management or experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, OR
  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

Valid Driver’s License

Equal Opportunity Employer: Veterans | Disabled

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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