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Insurance Case Manager Jobs in Suffolk, VA (NOW HIRING)

Avenues Recovery

Case Manager

Norfolk, VA · On-site

$17.50 - $22.75/hr

Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case management throughout the duration of treatment * Arrange housing, financial aid, legal ...

LGBT Life Center

Housing Case Manager

Norfolk, VA · On-site

$18 - $21.75/hr

The Housing Case Manager works directly with individuals in need of housing stabilization and ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

LGBT Life Center

Medical Case Manager

Norfolk, VA · On-site

The Medical Case Manager provides comprehensive, client-centered medical case management services ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

Loyal Source

Nurse Case Manager

Virginia Beach, VA · On-site

The Case Manager shall negotiate, write, finalize, and administer product/service agreements to insure mutual compliance in meeting care goals. Qualifications * The contractor shall have demonstrated ...

Olaro

Nursing / Case Manager

Chesapeake, VA · On-site

Nurse Case Manager We are seeking a highly organized and compassionate Nurse Case Manager to join ... insurance providers to eliminate barriers to care. Additionally, you will educate patients and ...

genex

Medical Nurse Case Manager

Norfolk, VA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Norfolk, VA

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Lifepoint Health

Case Manager (CM)

Portsmouth, VA · On-site

$45 - $55/hr

Obtain pre-certification and re-certification of patient's insurance coverage as appropriate ... Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for ...

Lifepoint Health

Case Manager (CM)

Portsmouth, VA · On-site

$45 - $55/hr

Obtain pre-certification and re-certification of patient's insurance coverage as appropriate ... Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for ...

Genex

Medical Nurse Case Manager

Norfolk, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Suffolk, VA

Insurance Case Manager information

See Suffolk, VA salary details

$30.9K

$48.4K

$70.4K

How much do insurance case manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for insurance case manager in Suffolk, VA is $48,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Suffolk, VA look for?

The top searched job categories for Insurance Case Manager jobs in Suffolk, VA are:

What cities near Suffolk, VA are hiring for Insurance Case Manager jobs?

Cities near Suffolk, VA with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Suffolk, VA as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $48,366 per year, or $23.3 per hour.

Case Manager

Avenues Recovery

Norfolk, VA • On-site

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Who We Are:

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with 18 locations across 7 states. With an unrivaled, evidence - based clinical curriculum and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you!

Now hiring a case manager for our new inpatient extended care rehab facility opening in Norfolk, VA!


What You'll Do:

  • Advocate for client, addressing and resolving any external barriers to treatment
  • Initiate case management for each client upon intake, addressing any pressing needs
  • Oversee client accounts, ensuring insurance is active throughout duration of treatment
  • Provide ongoing case management throughout the duration of treatment
  • Arrange housing, financial aid, legal aid, vocational training etc. as necessary for client post -
    discharge
  • Facilitate comprehensive discharge planning (continuing care, housing, sober support etc.)


What We're Looking For:

  • High School diploma or GED preferred
  • Min. 1-year experience in treatment industry preferred
  • If in recovery, a minimum one-year period of sustained sobriety is required
  • Excellent communication, multitasking, and time management skills
  • Strong problem-solving and critical thinking skills
  • Warm, empathetic, respectable personality

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

  • 401K with employer match
  • Eligible for HRSA STAR federal student loan repayment
  • Medical Insurance
  • Dental
  • Vision
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Voluntary Short-Term Disability
  • Voluntary Long -Term Disability
  • Employer-Paid Life and AD&D
  • LifeTime Benefit Term Insurance with Long Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)

Join our growing team and discover the magic here at Avenues!
Apply today!

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