ZipRecruiter

Log In

1

Insurance Case Manager Jobs in Suffolk, VA (NOW HIRING)

The GEO Group

CASE MANAGER

Winton, NC · On-site

$33.30/hr

... Insurance • Vision Insurance • Life Insurance • Health Savings Account • Tuition ... The Case Manager provides counseling services, assists the inmates or detainees in adjusting to ...

Rutter Mills, LLP

Medical Case Manager

Norfolk, VA · Hybrid

$50K - $60K/yr

Personal injury, legal, or insurance experience is a plus. Why Rutter Mills? Rutter Mills, LLP is a ... Our case management team plays an important role in supporting clients, attorneys, and case ...

LGBT Life Center

Housing Case Manager

Norfolk, VA · On-site

$46K/yr

The Housing Case Manager works directly with individuals in need of housing stabilization and ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

LGBT Life Center

Medical Case Manager

Norfolk, VA · On-site

$50K/yr

The Medical Case Manager provides comprehensive, client-centered medical case management services ... Medical Insurance * Dental Insurance * Vision Insurance * Life Insurance * Accidental Death ...

Medical Temporaries, Inc.

Case Manager III

Norfolk, VA · On-site

$24/hr

Case Manager III-Outreach***. * Minimum of two years of experience required. This is a FULL TIME ... Medical Insurance * Open communication and ability to contact a staffing specialist seven days a ...

Loyal Source

Nurse Case Manager

Virginia Beach, VA · On-site

The Case Manager shall negotiate, write, finalize, and administer product/service agreements to insure mutual compliance in meeting care goals. Qualifications * The contractor shall have demonstrated ...

genex

Medical Nurse Case Manager

Norfolk, VA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

genex

Medical Nurse Case Manager

Norfolk, VA · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Genex

Medical Nurse Case Manager

Norfolk, VA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

Lifepoint Health

Case Manager (CM)

Portsmouth, VA · On-site

$45 - $55/hr

Obtain pre-certification and re-certification of patient's insurance coverage as appropriate ... Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for ...

Lifepoint Health

Case Manager (CM)

Portsmouth, VA · On-site

$45 - $55/hr

Obtain pre-certification and re-certification of patient's insurance coverage as appropriate ... Certification in Case Management or Rehabilitation Nursing preferred; for example, Commission for ...

next page

Showing results 1-20

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Suffolk, VA

Insurance Case Manager information

See Suffolk, VA salary details

$30.9K

$48.4K

$70.4K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Suffolk, VA is $48,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Suffolk, VA? For Insurance Case Manager jobs in Suffolk, VA, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Suffolk, VA look for? The top searched job categories for Insurance Case Manager jobs in Suffolk, VA are:
What cities near Suffolk, VA are hiring for Insurance Case Manager jobs? Cities near Suffolk, VA with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Suffolk, VA as of August 2026, with employment types broken down into 80% Full Time, 12% Part Time, and 8% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $48,366 per year, or $23.3 per hour.

CASE MANAGER

The GEO Group

Winton, NC • On-site

$33.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

The GEO Group rating

7.3

Company rating: 7.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

13th of 43 rated prisons

Job description

Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities
Summary:
The Case Manager provides counseling services, assists the inmates or detainees in adjusting to facility life and obtaining needed services or changes in assignment. Develops and implements programs within the facility to meet the individual needs of inmates or detainees, to include individual and group counseling.
Primary Duties and Responsibilities:
  • The Case Manager interviews newly admitted inmates or detainees.
  • The Case Manager conducts facility orientation for newly assigned inmates or detainees explaining rules and regulations of the facility, available services and programs, and the disciplinary and classification process.
  • Provides individual counseling to inmates or detainees on an informal basis regarding work and housing assignments, adjustment problems, and family problems.
  • The Case Manager resolves day-to-day problems with counseling. Refers inmates or detainees with serious problems to professional counseling staff.
  • Provides assistance to the inmates or detainees in obtaining the services needed. Serves as a representative for the inmate/detainee at classification committee meetings.
  • The Case Manager monitors inmate/detainee custody, housing, job, and program assignments to ensure all cases are reviewed in a timely manner.
  • Conducts visits to inmates or detainees assigned to caseload who are housed in special housing.
  • Reviews inmate/detainee medical status to determine eligibility to work in volunteer job assignments.
  • Performs other duties as assigned.

Qualifications
Minimum Requirements:
  • High school diploma or GED certification required.
  • Bachelor's degree in criminal justice, sociology, or related field is preferred.
  • One (1) year in caseload management of offenders in a correctional setting required or an equivalent combination of education and related work experience required.
  • Certified law enforcement officer experience or correctional/detention experience preferred.

GEO Secured Services

What The GEO Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply