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Intake Case Manager Jobs in Suffolk, VA (NOW HIRING)

Avenues Recovery

Case Manager

Norfolk, VA · On-site

$17.50 - $22.75/hr

Initiate case management for each client upon intake, addressing any pressing needs * Oversee client accounts, ensuring insurance is active throughout duration of treatment * Provide ongoing case ...

Lincare

Intake Coordinator

Virginia Beach, VA · On-site

$15 - $20/hr

The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a ... Inquires about case management, with authorization number and pre-certification * Obtains/maintains ...

Cooper Hurley Injury Lawyers

Intake Specialist

Norfolk, VA · On-site

$17.25 - $23/hr

What You'll Do As an Intake Specialist, you'll be the first impression of our firm by: * Speaking ... Accurately documenting information in our case management system * Scheduling attorney ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

... case records, taking inventory of clothing and personal belongings, dispensing clothing ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

... case records, taking inventory of clothing and personal belongings, dispensing clothing ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

... case records, taking inventory of clothing and personal belongings, dispensing clothing ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

... case records, taking inventory of clothing and personal belongings, dispensing clothing ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

... case records, taking inventory of clothing and personal belongings, dispensing clothing ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

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Intake Case Manager information

See Suffolk, VA salary details

$14

$23

$35

How much do intake case manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for intake case manager in Suffolk, VA is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $29.52 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Suffolk, VA look for?

The top searched job categories for Intake Case Manager jobs in Suffolk, VA are:

What cities near Suffolk, VA are hiring for Intake Case Manager jobs?

Cities near Suffolk, VA with the most Intake Case Manager job openings:

Intake Case Manager jobs near you

Case Manager

Norfolk, VA • On-site

Avenues Recovery
Offices of Mental Health Practitioners • 1 - 10 employees
Learn more about Avenues Recoveryexternal

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Who We Are:

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with 18 locations across 7 states. With an unrivaled, evidence - based clinical curriculum and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you!

Now hiring a case manager for our new inpatient extended care rehab facility opening in Norfolk, VA!


What You'll Do:

  • Advocate for client, addressing and resolving any external barriers to treatment
  • Initiate case management for each client upon intake, addressing any pressing needs
  • Oversee client accounts, ensuring insurance is active throughout duration of treatment
  • Provide ongoing case management throughout the duration of treatment
  • Arrange housing, financial aid, legal aid, vocational training etc. as necessary for client post -
    discharge
  • Facilitate comprehensive discharge planning (continuing care, housing, sober support etc.)


What We're Looking For:

  • High School diploma or GED preferred
  • Min. 1-year experience in treatment industry preferred
  • If in recovery, a minimum one-year period of sustained sobriety is required
  • Excellent communication, multitasking, and time management skills
  • Strong problem-solving and critical thinking skills
  • Warm, empathetic, respectable personality

Why Join Us?

Avenues features a rich, enjoyable workplace culture where each employee is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family you'll be eligible for the following benefits package:

  • 401K with employer match
  • Eligible for HRSA STAR federal student loan repayment
  • Medical Insurance
  • Dental
  • Vision
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Voluntary Short-Term Disability
  • Voluntary Long -Term Disability
  • Employer-Paid Life and AD&D
  • LifeTime Benefit Term Insurance with Long Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)

Join our growing team and discover the magic here at Avenues!
Apply today!

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