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Insurance Agency Manager Jobs in Indiana (NOW HIRING)

Hoch Insurance Agency Inc

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Insurance Customer Service Representative

Leo, IN · On-site

$11 - $21/hr (+ commission)

In person Company Description Established in 1967, Hoch Insurance is a privately held independent agency providing quality and personalized risk management and insurance services throughout Indiana ...

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Insurance Agency Manager information

See Indiana salary details

$42.3K

$54.5K

$71.8K

How much do insurance agency manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance agency manager in Indiana is $54,545.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $64,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance agency manager?

To thrive as an Insurance Agency Manager, you need a strong background in insurance products, sales management, and business operations, often supported by a bachelor's degree and relevant state licensing. Familiarity with CRM software, policy management systems, and industry-specific certification such as CPCU or CLU is typically required. Exceptional leadership, communication, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for driving agency growth, ensuring regulatory compliance, and leading successful teams in a competitive market.

What are some common challenges faced by insurance agency managers and how can they be addressed?

Insurance Agency Managers often face challenges such as balancing sales targets with regulatory compliance, managing diverse teams, and adapting to changing industry trends. Effective communication and regular training can help ensure that team members are up to date with compliance requirements. Additionally, setting clear goals and providing ongoing support can improve team performance and morale. Leveraging technology to streamline operations and staying informed about industry changes can also help managers succeed in this dynamic role.

What is the difference between Insurance Agency Manager vs Insurance Agent?

AspectInsurance Agency ManagerInsurance Agent
CredentialsLicenses required, management experience often preferredState insurance license required
Work EnvironmentOversees agency operations, manages staffSells insurance policies directly to clients
Employer & Industry UsageInsurance agencies, brokeragesInsurance companies, brokerages
Search & Comparison IntentUnderstanding management roles, career progressionSales techniques, licensing requirements

The main difference between an Insurance Agency Manager and an Insurance Agent lies in their roles. The manager oversees agency operations and staff, requiring management experience, while the agent focuses on selling policies directly to clients, needing a valid license. Both roles are essential in the insurance industry, but they serve different functions within an agency.

What does an insurance agency manager do?

An insurance agency manager oversees daily operations of an insurance office, manages staff, develops sales strategies, and ensures customer service standards are met. They often handle client relationships, monitor compliance with industry regulations, and use management tools to improve agency performance.

What cities in Indiana are hiring for Insurance Agency Manager jobs?

Cities in Indiana with the most Insurance Agency Manager job openings:

What are popular job titles related to Insurance Agency Manager jobs in IN?

For Insurance Agency Manager jobs in IN, the most frequently searched job titles are:

Insurance Agency Manager jobs near you

Insurance Customer Service Representative

Hoch Insurance Agency Inc

Leo, IN • On-site

$11 - $21/hr (+ commission)

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

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Job description

Job description:

Insurance Customer Service Representative

Seeking to add an exceptional Customer Service Representative to our Leo, IN location team. In this role you will be expected to provide prompt, professional and accurate service to our agency customers. This position is located at our Leo, Indiana office.

Duties Description

  • Must be able to multi-task, remain organized, and communicate effectively
  • Document information provided into our system while speaking with customers
  • Work with agents to quote new business and rewrite existing business
  • Policy data entry
  • Respond to requests from agents, insureds, mortgage companies and insurance companies regarding policies, endorsements, billings and payments.
    • Make appropriate response to written and verbal correspondence and obtain necessary information within authority.
  • Change payment plans or take payments on direct/agency billed policies.
  • Accurately collect and process information for ACH, credit and debit card payments.
  • Other duties as assigned.

Required Qualifications

  • Excellent communication, organizational and customer service skills.
  • Must be proficient in Microsoft Excel, Word, Docusign and Outlook software.
  • Ability to work in a fast paced environment with multiple priorities and work on a team.
  • Be willing to obtain a Property & Casualty Insurance License

About Us

https://hochinsurance.com/about/careers/

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Leo, IN 46765 (Required)

Ability to Relocate:

  • Leo, IN 46765: Relocate before starting work (Preferred)

Work Location: In person

Company Description

Established in 1967, Hoch Insurance is a privately held independent agency providing quality and personalized risk management and insurance services throughout Indiana and the United States. We are a family-owned, third generation agency that believes in forming relationships with our clients and making sure we provide you with the best solutions for your individual needs.

We look at the whole picture and utilize our national and regional insurance companies to ensure that our clients receive the best possible coverage at the best possible price.