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Inbound Call Center Sales Hybrid

Caledonia, MI · On-site

$100K/yr

Work in inbound insurance sales, where customers are calling to purchase auto, home, and renters coverage. Close 1 out of 5 calls and earn base pay plus commission, with paid training, a company ...

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How much do inbound insurance sales jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for inbound insurance sales in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is an inbound insurance sales?

An Inbound Insurance Sales job involves handling incoming calls from potential customers interested in purchasing insurance products. Agents listen to customer needs, provide policy information, answer questions, and guide them through the purchase process. The role requires strong communication, sales, and customer service skills to match clients with the right coverage. Unlike outbound sales, agents do not cold-call; instead, they respond to inquiries from prospective customers.

What are the key skills and qualifications needed to thrive in inbound insurance sales?

To thrive as an Inbound Insurance Sales representative, you need strong communication skills, active listening abilities, and a solid understanding of insurance products, often supported by a high school diploma or relevant licensure. Familiarity with CRM platforms, sales tracking software, and quoting systems is typically required, along with any state-mandated insurance licensing. Persistence, resilience, and a customer-focused attitude are standout soft skills in this position. These skills are crucial to effectively convert inquiries into sales and provide accurate, trustworthy guidance to clients.

What are some common challenges faced in an inbound insurance sales role?

One of the most common challenges in Inbound Insurance Sales is handling a high volume of inquiries while ensuring each potential customer receives personalized and accurate information. Representatives often need to quickly understand a prospect's unique needs and recommend appropriate insurance products, sometimes in a fast-paced or quota-driven environment. Managing rejection and maintaining motivation are important, as not every call will result in a sale. However, with the right training and supportive team environment, these challenges become opportunities to refine your consultative sales skills and grow your career within the insurance industry.

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What cities are hiring for Inbound Insurance Sales jobs?

Cities with the most Inbound Insurance Sales job openings:

What are the most commonly searched types of Inbound Insurance Sales jobs?

The most popular types of Inbound Insurance Sales jobs are:

What states have the most Inbound Insurance Sales jobs?

States with the most job openings for Inbound Insurance Sales jobs include:

What are popular job titles related to Inbound Insurance Sales jobs?

For Inbound Insurance Sales jobs, the most frequently searched job titles are:

Infographic showing various Inbound Insurance Sales job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,488 per year, or $20.4 per hour.

Inbound Insurance Sales Consultant

Omaha, NE • Remote

Mutual of Omaha
See more jobs at Mutual of Omahaexternal

$22/hr

Full-time

Retirement, PTO

Re-posted 5 days ago

Mutual Of Omaha rating

8.7

Company rating: 8.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

Job description

Inbound Insurance Sales Consultant

Apply now Job no: 505209
Work type: Full Time Regular
Location: Remote, Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming
Categories: Sales

Join Mutual of Omaha as an Inbound Sales Consultant and turn inbound calls into closed deals. In our fast-paced Direct Sales Center, you won't be handling service calls. Instead, you'll connect with motivated inbound prospects, assess their needs, overcome objections, and recommend insurance solutions that help protect what matters most.

Not licensed yet? We've got you covered.
Mutual of Omaha will pay for your first state licensing exam, helping you get started in your insurance sales career.

You May Be a Great Fit If You:
  • Are motivated by meeting and exceeding sales goals
  • Thrive in a fast-paced, competitive call center environment
  • Enjoy overcoming objections and building customer confidence
  • Like having meaningful conversations where your recommendations make a real impact
Hours of Operation

Our Direct Sales Center operates:

  • Monday - Friday: 6:30 a.m. - 8:00 p.m. CST
  • Saturday: 8:30 a.m. - 5:00 p.m. CST

Schedules are assigned based on business needs, so flexibility is required.

Training Schedule
  • Monday - Friday: 8:00 a.m. - 4:30 p.m. CST
  • Training Start Date: Thursday, October 22
Post-Training Schedules

Candidates must be available to work one of the following schedules, assigned based on business needs:

  • 10:00 a.m. - 6:30 p.m. CST, Monday - Friday
  • 8:00 a.m. - 4:30 p.m. CST, Monday - Friday, plus a rotating Saturday every 5 weeks
  • 8:30 a.m. - 5:00 p.m. CST, Monday - Friday, plus a rotating Saturday every 5 weeks
  • 9:00 a.m. - 5:30 p.m. CST, Monday - Friday, plus a rotating Saturday every 5 weeks

WHAT WE CAN OFFER YOU: 

  • Base Salary: $22 an hour plus commission.
  • 401(k) plan with a 2% company contribution and 6% company match. 
  • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. 
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.  

WHAT YOU'LL DO: 

  • Handle inbound sales calls: Answer customer calls, stay updated on policies, and encourage sales while documenting requests.
  • Assess and sell insurance products: Understand callers' needs, recommend additional financial services, complete phone applications, and refer leads as necessary. 
  • Follow up with customers: Reach out to offer extra coverage and maintain relationships with existing customers. 
  • Ensure confidentiality and compliance: Protect customer information and maintain necessary insurance licenses, following all company standards. 
 
 
 

WHAT YOU'LL BRING: 

  • Obtain and maintain insurance licenses: Must have, or be able to secure, life, health, and accident insurance licenses within timeframe business outlines if not already held.  
  • Proven sales experience with strong closing skills: Success in a sales-driven environment, comfortable handling objections, asking for the sale, and guiding customers to solutions that meet their needs 
  • Adaptable and resilient in a fast-paced environment: Able to quickly adjust to changing priorities, handle a high volume of inbound calls, and respond to challenges with focus, professionalism, and a positive attitude 
  • Proficient in computer skills: Comfortable multitasking with software. Ability to set up and troubleshoot equipment as needed for a remote work environment. 
  • High speed broadband cable internet service with minimum upload/download speeds of 100MB download/50MB upload is required.  Your Internet provider-supplied device must be hard-wired to a router and/or computer.  
  • You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do. 
  • Able to work remotely with access to a high-speed internet connection and in a listed location. 
 
 
 
 
 
 

#mutualofomaha

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!  

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. 

Stay Safe from Job Scams 
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely! 

Fair Chance Notices 

Advertised: Sep 9, 2026 04:15 PM Central Daylight Time
Applications close:

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