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Inbound Insurance Sales Jobs in Ontario (NOW HIRING)

SmartStop Self Storage

Receive inbound sales calls from customers; understand their storage needs and recommend an ... Health insurance including medical, dental and vision * Life and Disability Insurances * Paid Time ...

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Inbound Insurance Sales information

See Ontario salary details

$21.5K

$58.3K

$115K

How much do inbound insurance sales jobs pay per year?

As of Aug 26, 2026, the average yearly pay for inbound insurance sales in Ontario is $58,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is an inbound insurance sales?

An Inbound Insurance Sales job involves handling incoming calls from potential customers interested in purchasing insurance products. Agents listen to customer needs, provide policy information, answer questions, and guide them through the purchase process. The role requires strong communication, sales, and customer service skills to match clients with the right coverage. Unlike outbound sales, agents do not cold-call; instead, they respond to inquiries from prospective customers.

What are the key skills and qualifications needed to thrive in inbound insurance sales?

To thrive as an Inbound Insurance Sales representative, you need strong communication skills, active listening abilities, and a solid understanding of insurance products, often supported by a high school diploma or relevant licensure. Familiarity with CRM platforms, sales tracking software, and quoting systems is typically required, along with any state-mandated insurance licensing. Persistence, resilience, and a customer-focused attitude are standout soft skills in this position. These skills are crucial to effectively convert inquiries into sales and provide accurate, trustworthy guidance to clients.

What are some common challenges faced in an inbound insurance sales role?

One of the most common challenges in Inbound Insurance Sales is handling a high volume of inquiries while ensuring each potential customer receives personalized and accurate information. Representatives often need to quickly understand a prospect's unique needs and recommend appropriate insurance products, sometimes in a fast-paced or quota-driven environment. Managing rejection and maintaining motivation are important, as not every call will result in a sale. However, with the right training and supportive team environment, these challenges become opportunities to refine your consultative sales skills and grow your career within the insurance industry.

What are the most commonly searched types of Inbound Insurance Sales jobs in Ontario?

The most popular types of Inbound Insurance Sales jobs in Ontario are:

What are popular job titles related to Inbound Insurance Sales jobs in Ontario?

For Inbound Insurance Sales jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Inbound Insurance Sales jobs in Ontario look for?

The top searched job categories for Inbound Insurance Sales jobs in Ontario are:

Inbound Insurance Sales jobs near you
Infographic showing various Inbound Insurance Sales job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,270 per year, or $28 per hour.

Insurance Sales Agent

Thornhill, ON • On-site

Canadian Automobile Association (CAA)
See more jobs at Canadian Automobile Association (CAA)external

Full-time

Re-posted 4 days ago

Job description

About Us

For over 50 years,our Property and Casualty insurance Company, CAA Insurance,has provided dependable and trustworthy service to protect Canadians and what matters to them.CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. 

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do
    Quote and sell auto and property insurance to inbound callers
    Follow procedures and underwriting guidelines as part of the sales process
    Assess the needs of the customer
    Identify and make recommendations for additional P&C coverage
    Achieve set target for sales, quality, average call time, etc.

Who You Are
    Post-secondary education completed
    Considerable experience in retail, customer service, and/or a call centre environment
    Strong communication skills, both written and verbal
    A highly motivated individual, committed to continuous improvement and exceeding client expectations
    You use your critical thinking skills to identify needs and propose solutions to the customers
    You are a team player who shares knowledge and insights with peers
    You are positive, customer focused and resourceful
    Insurance experience is considered an asset
    OTL/RIBO licensed an asset (if you are not licensed, you must be willing to obtain your OTL, provided by CAA)
**OTL (Other Than Life) insurance license training will be provided by our in-house learning and development team who will teach you about the home and automobile products, and overall industry information in preparation to write the OTL exam. A successfully completed OTL exam is required for the job.  
Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 
Call Centre Hours
Monday to Thursday - 8:00am to 8:00pm
Friday - 8:00am to 6:00pm
Saturday (once a month) - 9:00am to 4:00pm
**You must be flexible to work various shifts within the call centre hours.

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process. 

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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