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Implementation Trainer Jobs (NOW HIRING)

Harris

(Remote) Implementation Consultant

Alabama, NY · Remote

Customize training materials, prepare and deliver training in both remote and classroom-led sessions * Provide support during customer testing, product implementation and beyond * Identify and ...

Harris

Customize training materials, prepare and deliver training in both remote and classroom-led sessions * Provide support during customer testing, product implementation and beyond * Identify and ...

Harris

(Remote) Implementation Consultant

Alabama, NY · Remote

Customize training materials, prepare and deliver training in both remote and classroom-led sessions * Provide support during customer testing, product implementation and beyond * Identify and ...

Harris

Customize training materials, prepare and deliver training in both remote and classroom-led sessions * Provide support during customer testing, product implementation and beyond * Identify and ...

S&S's Customer Information Systems

Customize training materials, prepare and deliver training in both remote and classroom-led sessions * Provide support during customer testing, product implementation and beyond * Identify and ...

Harris

Customize training materials, prepare and deliver training in both remote and classroom-led sessions * Provide support during customer testing, product implementation and beyond * Identify and ...

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Implementation Trainer information

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$39K

$103.5K

$168K

How much do implementation trainer jobs pay per year?

As of Jun 20, 2026, the average yearly pay for implementation trainer in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Implementation Trainer position, and why are they important?

To thrive as an Implementation Trainer, you need expertise in instructional design, knowledge transfer, and process optimization, often supported by a relevant bachelor’s degree and industry experience. Familiarity with learning management systems (LMS), project management software, and enterprise solutions such as CRM or ERP platforms is typically required. Outstanding presentation skills, adaptability, and the ability to build rapport with diverse groups allow trainers to effectively engage learners and address their needs. These capabilities ensure smooth onboarding, user adoption, and long-term client or employee success following system or process rollouts.

What does an Implementation Trainer do?

An Implementation Trainer is responsible for educating and guiding clients or employees on how to effectively use new software, systems, or processes. They develop training materials, conduct hands-on sessions, and provide ongoing support to ensure a smooth transition. Their role bridges the gap between technology and users, helping organizations maximize the adoption and efficiency of implemented solutions. Strong communication, problem-solving, and instructional skills are essential for success in this role.

What are the typical daily responsibilities of an Implementation Trainer?

Implementation Trainers typically lead training sessions for end-users or clients on new software, systems, or procedures, tailoring their approach to different audiences and learning styles. Their day-to-day tasks include preparing training materials, delivering both onsite and virtual instruction, and providing follow-up support or troubleshooting as users acclimate. Trainers may also work closely with implementation consultants, project managers, and support teams to stay aligned on project timelines and updates. This role often requires flexibility, strong communication, and the ability to quickly master new technologies to ensure every rollout is effective and well received.

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Implementation Trainer jobs near you
Infographic showing various Implementation Trainer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

(Remote) Implementation Consultant

S&S's Customer Information Systems

Tennessee, IL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 hours ago

Job description

CIS Implementation Consultant
Systems & Software - Remote

Systems and Software is seeking an Implementation Consultant to join our Professional Services team! The ideal candidate is an enthusiastic, team-oriented individual that is dedicated to providing outstanding customer service, has excellent analytical abilities, and thrives on working in a fast-paced environment.

Utilizing industry best practices, methodologies and process controls the Implementation Consultant will be responsible for working with a project team to deliver enQuesta CIS solutions and associated value-added services to both new and existing customers. This includes performing business process requirements analysis and documentation as well as system configuration, testing, implementation, training and support.

The Implementation Consultant is customer-facing and plays a key role in effectively translating customer requirements into solution deliverables. The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices.

This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel.
Salary: 70-90K

What your impact will be:

  • Serve as a customer advocate and facilitate communication with other resources including Project Managers, Data Conversion Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation Specialists

  • Perform information collection during the initial discovery process

  • Carry out analysis and document processes based on customer requirements and best practice recommendations within the scope of the project contract

  • Configure the software using approved workflow and business rules

  • Assist the data conversion specialist with data mapping and validation

  • Customize training materials, prepare and deliver training in both remote and classroom-led sessions

  • Provide support during customer testing, product implementation and beyond

  • Identify and mitigate issues and risks that could negatively impact the project

  • Deliver services with high quality and efficiency

  • Contribute to improved levels of employee satisfaction and company success by motivating coworkers and helping to develop their knowledge and skills

Job Relationships

Reports to: Team Lead and Director of Professional Services

Interrelationships: Develop constructive and collaborative relationships with customers, management, co-workers and 3rd party vendors. Interact regularly with members of the Research and Development, Professional Services, and Support Services departments.

What we are looking for?

  • Bachelor's Degree in Business, Accounting, Information Systems, a relatedfieldor equivalent work experience

  • 3+ years of CIS and/or Utility Industry experience

  • Understanding of Meter Reading Head-end Systems

  • Excellent customer service and oral/written communication skills

  • Exceptional problem-solving skills. Must be able to assess information to make autonomous conclusions quickly and effectively

  • Demonstrated ability to listen and interpret requirements, recommendsolutionsand drive/participate in business process analysis sessions with customers

  • Detailed-oriented and conscientious about meeting expectations

  • Positive, proactive, and action-oriented attitude and approach

  • Ability to effectively managea large number oftasks simultaneously, with excellent organizational skills

  • Ability to review error logs & debugging skills

  • Adept at writing SQL queries

  • Familiarity with S&SenQuesta, JIRA, Confluence, and Clarizen is a plus

What we can offer:

  • 3 weeks' vacation and 5 personal days

  • Excellent fringe benefits including Health, Dental, Vision and Life and Disability insurance

  • Employee stock ownership and RRSP/401k matching programs

  • Lifestyle rewards

Location/Travel

This opportunity can be performed remotely or from our office in Winooski, VT.

  • You must be able to travel 50% within North America without restriction in this role

  • A valid passport is needed for travel

About Systems & Software:

Systems and Software (S&S), a division of Harris Computer Systems, is a software development company headquartered in Winooski, VT, that was established in 1973. S&S's single focus is on delivering horizontally and vertically scalable customer service solutions to the utility industry. Our reputation is one of market-leading software, exceptional solution delivery, and a customer-focused organization.

For a utility, a Customer Information System (CIS) is more than just a collection of records, it's a lifeline between the utility and its most important asset, its customers. From turn-on to move-out, no other system will have the impact on the customer experience that the CIS does, so ensuring that this solution offers the breadth of scope and responsiveness that modern consumers require is a critical priority. Through our flagship product, enQuesta, S&S meets this need for our electric, water, sewer and gas customers by combining an intuitive design with powerful technology. The enQuesta solution not only presents a modern, innovative face for the utility to the end customers, but also enables the utilities to take advantage of the solution's open architecture when developing future programs and initiatives.

Clickhere(https://www.ssivt.com/)tolearn more about Systems and Software!

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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