My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... Title: IVR Quality Analyst Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months ...
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... Title: IVR Quality Analyst Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months ...
Test Automation - Manager
$44 - $58.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
$44 - $58.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
Montevallo, AL · On-site
$45.25 - $59.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
Montevallo, AL · On-site
$45.25 - $59.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$41 - $54/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
$41 - $54/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$45.50 - $60/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$45.50 - $60/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
New York, NY · On-site
$50.25 - $66.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
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Test Automation - Manager
New York, NY · On-site
$50.25 - $66.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$46.50 - $61.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$46.50 - $61.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
Sunnyvale, CA · On-site
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
Sunnyvale, CA · On-site
$54 - $71.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$42.50 - $56.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$42.50 - $56.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
OH · On-site
$44.50 - $58.75/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$45.75 - $60.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$45.75 - $60.25/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
New York, NY · On-site
$50.25 - $66.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
New York, NY · On-site
$50.25 - $66.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
$49.50 - $65.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
$49.50 - $65.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Test Automation - Manager
San Francisco, CA · On-site
$54.25 - $71.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quick apply
Test Automation - Manager
San Francisco, CA · On-site
$54.25 - $71.50/hr
... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...
Quality Engineer Lead
Dallas, TX · On-site
$71K - $92K/yr
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English) QA Tester to support IVR and call flow testing for contact center applications. The role focuses on ...
Quality Engineer Lead
Dallas, TX · On-site
$71K - $92K/yr
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English) QA Tester to support IVR and call flow testing for contact center applications. The role focuses on ...
Quality Engineer Lead
Ponca City, OK · On-site
$56K - $72K/yr
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English) QA Tester to support IVR and call flow testing for contact center applications. The role focuses on ...
Quality Engineer Lead
Ponca City, OK · On-site
$56K - $72K/yr
Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English) QA Tester to support IVR and call flow testing for contact center applications. The role focuses on ...
IVR Test Lead
Lansing, MI · On-site
$48.25 - $65.75/hr
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test ...
IVR Test Lead
Lansing, MI · On-site
$48.25 - $65.75/hr
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Palo Alto, CA · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Bethesda, MD · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
Staff Engineer - IVR
Bethesda, MD · On-site
$115K - $230K/yr
Our focus is on enhancing self-service rates across all communication channels, from voice (IVR) to ... testing, and monitoring. * Stay at the forefront of AI and distributed systems research, brining ...
IVR Tester information
See salary details
$10.82 - $15.54
7% of jobs
$15.54 - $20.26
16% of jobs
$21.31 is the 25th percentile. Wages below this are outliers.
$20.26 - $24.98
9% of jobs
$24.98 - $29.70
3% of jobs
$29.70 - $34.42
10% of jobs
The median wage is $36.31 / hr.
$34.42 - $39.14
10% of jobs
$39.14 - $43.86
7% of jobs
$43.86 - $48.58
9% of jobs
$49.21 is the 75th percentile. Wages above this are outliers.
$48.58 - $53.30
16% of jobs
$53.30 - $58.02
6% of jobs
$58.02 - $62.74
5% of jobs
$10
$38
$62
How much do ivr tester jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for ivr tester in the United States is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $50.72 per hour, depending on experience, location, and employer.
What is an IVR tester?
IVR Testers are professionals who evaluate Interactive Voice Response (IVR) systems to ensure they function correctly and provide a smooth user experience. They design and execute test cases to check call flows, voice prompts, speech recognition, and system integrations. IVR Testers identify defects, document issues, and work with developers to resolve problems in the IVR systems. Their work is crucial for organizations that rely on automated phone systems to serve customers efficiently.
What does an IVR tester do?
As an IVR tester, your job is to evaluate a device that uses interactive voice response systems. In this role, you may evaluate the performance of the device after each command, test its ability to understand various forms of communication, and help determine whether or not the automation systems of the device meet the expected standards. IVR testers often perform repetitive and random tests, help customize software to the needs of specific industries, and evaluate peripheral systems like audio response units. Most IVR testers work for companies that create and sell IVR systems, rather than working for companies that use these systems.
What are the key skills and qualifications needed to thrive as an IVR tester, and why are they important?
To thrive as an IVR Tester, you need expertise in software testing methodologies, strong analytical skills, and familiarity with IVR systems, often supported by a degree in computer science or a related field. Experience with test automation tools, IVR platforms (like Genesys or Avaya), and scripting languages are commonly required, along with knowledge of QA processes. Strong attention to detail, problem-solving abilities, and effective communication skills help you identify issues and collaborate with development teams. These skills ensure robust and user-friendly IVR solutions, leading to improved customer experiences and system reliability.
What are some common challenges IVR testers face when validating complex call flows, and how can they effectively address these issues?
IVR Testers often encounter challenges such as unpredictable call routing, integration issues with backend systems, and difficulties in replicating real-world user scenarios. To address these, testers use detailed test cases, leverage automation tools for regression testing, and work closely with developers and business analysts to clarify requirements. Regular communication with the development team helps in quickly resolving defects, while maintaining thorough documentation ensures that all scenarios, including edge cases, are properly validated.
What is the difference between Ivr Tester vs Call Center Quality Analyst?
| Aspect | Ivr Tester | Call Center Quality Analyst |
|---|---|---|
| Required Credentials | Technical skills, testing certifications | Quality assurance, communication skills |
| Work Environment | Testing labs, development teams | Call centers, customer service settings |
| Industry Usage | Telecom, software development | Customer service, BPO companies |
While both roles focus on improving communication systems, an Ivr Tester primarily tests and ensures the functionality of interactive voice response systems, whereas a Call Center Quality Analyst evaluates overall call quality and customer interactions. The roles overlap in industry and some technical skills but differ in daily tasks and focus areas.
More about IVR Tester jobs
What cities are hiring for Ivr Tester jobs?
Cities with the most Ivr Tester job openings:
What are the most commonly searched types of Ivr Tester jobs?
The most popular types of Ivr Tester jobs are:
What states have the most Ivr Tester jobs?
States with the most job openings for Ivr Tester jobs include:
What job categories do people searching Ivr Tester jobs look for?
The top searched job categories for Ivr Tester jobs are:
Job description
Company Description
Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Job Description
Title: IVR Quality Analyst
Location: Alpharetta, GA/Middle town, NJ
Duration: 6 to 12 months
Interview: Phone and Skype
Job description:-
Lab Build & Maintenance
Procure, install and configure Lab equipment across platforms
IVR Platforms - Avaya, Cisco, Genesys
Operating System - Linux, Windows, VMware
Tools - Monitoring tools, configuration tools and performance test tools
Automation tools across above platforms
Build lab environments
Manage change control of lab environments through certification cycles
Certification strategy including validation of requirements, design
Provide and justify effort estimates
Configuring lab and environments for Testing
Designing and Developing Certification Tools and Automation
Creating Certification plan and underlying test plans
Documenting strategy, review and editing
Escalate technical and project issues to Project Manager
Report project status to Project Manager
Provide technical support during deployment in Production
Assist with technical interviews of prospective team "
Qualifications
GraduationÂ
Additional Information
All your information will be kept confidential according to EEO guidelines.
About TestingXperts
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Mechanicsburg, PA, US
Year founded
2013