Remote Ivr Tester Jobs (NOW HIRING)

Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...

Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...

Remote Categories: Information Technology Business Systems Analyst II - Contact Center Technology ... IVR testing and use of the team's Cyara testing tool - before handoff to the business. * Own the ...

Experience with IVR, voice bots, or contact center technologies. * Strong collaboration skills ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

... testing. Prepare and review test data and execute detailed test plans. Complete any required ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...

... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ... Testing Module. Desired Skill Set • 4 years' hands on build and maintenance experience as in ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

Champion system level performance goals across design, applications, and testing teams to ensure ... Remote or in NYC office * Annual salary range for this position $135,000-170,000

Preparation and documentation for testing * Identifying issues and potential solutions, managing ... IVR and Contact center experience.

Contact Center Tester (Insurance Experience Required) 100% Remote in USA Job Type: 06 Months plus ... Conduct comprehensive testing of contact center applications, including IVR systems, CRM software ...

Hybrid(this means we expect the resource onsite at UMGC's headquarters 1-2 days a week) Remote ... This role focuses on day-to-day platform operations, user support, system configuration, testing ...

... testing, documentation, and continuous improvement of UMGC's cloud contact center technologies. The ... This position will support voice, SMS, dialer, IVR, routing, and related contact center workflows.

Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...

Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management ...

Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management ...

NET & Genesys Integration Testing - US Remote Position Position Summary We are seeking an ... Strong understanding of contact center workflows, call routing, IVR, agent interactions, and ...

NET & Genesys Integration Testing - US Remote Position Position Summary We are seeking an ... Strong understanding of contact center workflows, call routing, IVR, agent interactions, and ...

Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour ... Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR ...