Remote Ivr Tester Jobs (NOW HIRING)

Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...

Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...

Experience with IVR, voice bots, or contact center technologies. * Strong collaboration skills ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

Remote Duration: Contract * Bachelor's degree in Computer science or equivalent, with minimum 12 ... testing, and releases on multiple agencies IVR enhancements. * Build Call flow designs, Chat and ...

... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ... Testing Module. Desired Skill Set • 4 years' hands on build and maintenance experience as in ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

Champion system level performance goals across design, applications, and testing teams to ensure ... Remote or in NYC office * Annual salary range for this position $135,000-170,000

... testing. Prepare and review test data and execute detailed test plans. Complete any required ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...

Preparation and documentation for testing * Identifying issues and potential solutions, managing ... IVR and Contact center experience.

Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...

Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management ...

Genesys Cloud CX Solutions Architect || Remote || Key Responsibilities * Design end-to-end Genesys ... Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management ...

Minneapolis, MN(Remote) CXone & IVA Implementation * Design and implement IVA workflows using NICE ... Configure IVR, ACD, and routing strategies tailored to business needs. * Develop and maintain ...

Grammar development and testing for speech enabled IVR applications using Nuance Recognizers * Functioning as subject matter expert for all issues relating to speech recognition performance

This position is 100% Remote. NICE Contact Center Configuration Specialist Responsibilities ... of IVR scripting in collaboration with operations team leadership. - Developing and maintaining ...

... 100% Remote. NICE Platform Administrator Responsibilities: - Continuous improvement of IVR ... testing, and production. - Maintaining documentation to ensure successful long-term platform ...

Rapidly learn and apply new ecosystem patterns to accelerate bot + IVR modernization-adapting to ... testing, release management, and monitoring) in production environments * 3+ years of experience ...

Rapidly learn and apply new ecosystem patterns to accelerate bot IVR modernization-adapting to ... testing, release management, and monitoring) in production environments * 3 years of experience ...