Remote Ivr Tester Jobs (NOW HIRING)

Remote 100% Must have * Strong knowledge of IVR systems and telecommunications platforms (ERSA ... Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system ...

Cyara Tester Location: Remote, but once in a quarter office visit Long Term Contract We are looking ... Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform

Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...

Remote Duration: Contract * Bachelor's degree in Computer science or equivalent, with minimum 12 ... testing, and releases on multiple agencies IVR enhancements. * Build Call flow designs, Chat and ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

About Us: * Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that ... Key Responsibilities Call Testing and Assurance: Evaluate the readiness of traditional IVR and ...

... IVR, and agent assist voice call. • Migrate from on prem contact center to cloud hosted contact ... Testing Module. Desired Skill Set • 4 years' hands on build and maintenance experience as in ...

... testing. Prepare and review test data and execute detailed test plans. Complete any required ... Chatbot/IVR integration Project Life Cycle using Google Dialog Flow from an end to end delivery ...

Preparation and documentation for testing * Identifying issues and potential solutions, managing ... IVR and Contact center experience.

Work collaboratively with peers and customers to create user-centered IVR designs * Conduct usability testing * Tune applications for optimum performance * Support speech scientist in grammar design ...

Grammar development and testing for speech enabled IVR applications using Nuance Recognizers * Functioning as subject matter expert for all issues relating to speech recognition performance

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

Lead solution architecture and technical design for IVR and voice bot initiatives. * Design and ... Establish and enforce engineering standards, including code quality, testing, and deployment ...

... 100% Remote. NICE Platform Administrator Responsibilities: - Continuous improvement of IVR ... testing, and production. - Maintaining documentation to ensure successful long-term platform ...

This position is 100% Remote. NICE Contact Center Configuration Specialist Responsibilities ... of IVR scripting in collaboration with operations team leadership. - Developing and maintaining ...

Title - CXone & IVA Implementation Specialist Remote Contract Responsibilitie s: CXone & IVA ... IVR, ACD, and routing strategies tailored to business needs. • Develop and maintain omnichannel ...