Cyra Tester
Detroit, MI ยท Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
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Detroit, MI ยท Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
Quick apply
Detroit, MI ยท Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
Georgia IT, Inc. is seeking a QA Lead with IVR expertise for a full-time position. The role involves planning, designing, and executing complex testing solutions, particularly within IVR and contact ...
Georgia IT, Inc. is seeking a QA Lead with IVR expertise for a full-time position. The role involves planning, designing, and executing complex testing solutions, particularly within IVR and contact ...
Charlotte, NC ยท On-site
... code, testing techniques, and support activities to enrich the knowledge base and assist other ... EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ...
Charlotte, NC ยท On-site
... code, testing techniques, and support activities to enrich the knowledge base and assist other ... EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ...
Trenton, NJ ยท On-site
$91K - $114K/yr
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Trenton, NJ ยท On-site
$91K - $114K/yr
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Trenton, NJ ยท On-site
$91K - $114K/yr
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
Trenton, NJ ยท On-site
$91K - $114K/yr
Coordinate and run testing efforts to validate application functionality upon deployment of a fix ... Pay Range: $91,021-$114,806 Eligible full-time employees receive a competitive Total Rewards ...
... type: Full Time Regular Location: Remote Categories: Information Technology Business Systems ... IVR testing and use of the team's Cyara testing tool - before handoff to the business. * Own the ...
... type: Full Time Regular Location: Remote Categories: Information Technology Business Systems ... IVR testing and use of the team's Cyara testing tool - before handoff to the business. * Own the ...
Albuquerque, NM ยท On-site +1
$18 - $20/hr
Job Type Full-time Description Must Reside in NM, TX, AZ Description Employment Type: Full-Time, 3 ... Configure and maintain IVR call flows and call treatment logic * Support voice, SMS, chat, and ...
Albuquerque, NM ยท On-site +1
$18 - $20/hr
Job Type Full-time Description Must Reside in NM, TX, AZ Description Employment Type: Full-Time, 3 ... Configure and maintain IVR call flows and call treatment logic * Support voice, SMS, chat, and ...
$190K - $230K/yr
Senior PPC Manager TYPE: Full-Time COMPENSATION RANGE: $190,000 - $230,000 LOCATION: Los Angeles ... Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies.
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$190K - $230K/yr
Senior PPC Manager TYPE: Full-Time COMPENSATION RANGE: $190,000 - $230,000 LOCATION: Los Angeles ... Create and execute testing roadmaps across copy, bidding, landing pages, and audience strategies.
Bremerton, WA ยท On-site
$38.41 - $46.28/hr
Contact Center Manager Employment Type: Full-time, hourly, non-exempt, In Person Salary Range: $38 ... Monitors Voice AI/IVR self-service (containment) rates and identifies new call types (candidates ...
Bremerton, WA ยท On-site
$38.41 - $46.28/hr
Contact Center Manager Employment Type: Full-time, hourly, non-exempt, In Person Salary Range: $38 ... Monitors Voice AI/IVR self-service (containment) rates and identifies new call types (candidates ...
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
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Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot ... Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
Jacksonville, FL ยท On-site
$62K/yr
Knowledge of ACD, IVR, Studio scripting, skill-based routing, queue management, omnichannel routing ... full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental ...
Jacksonville, FL ยท On-site
$62K/yr
Knowledge of ACD, IVR, Studio scripting, skill-based routing, queue management, omnichannel routing ... full-time Infosys employee you are also eligible for the following benefits: * Medical/Dental ...
Albuquerque, NM ยท On-site +1
$18 - $20/hr
Job Type Full-time Description Employment Type: Full-Time, 3-6 Month Contract (Potential for ... with maintaining IVR menus, call routing, and call flow documentation. * Perform basic ...
Albuquerque, NM ยท On-site +1
$18 - $20/hr
Job Type Full-time Description Employment Type: Full-Time, 3-6 Month Contract (Potential for ... with maintaining IVR menus, call routing, and call flow documentation. * Perform basic ...
What You'll Do Testing & Quality Assurance * Develop and execute test plans and test cases for ... IVR call flows, routing profiles, and queues. * Validate AWS Lambda functions integrated into ...
What You'll Do Testing & Quality Assurance * Develop and execute test plans and test cases for ... IVR call flows, routing profiles, and queues. * Validate AWS Lambda functions integrated into ...
Tysons Corner, VA ยท On-site +1
What You'll Do Testing & Quality Assurance * Develop and execute test plans and test cases for ... IVR call flows, routing profiles, and queues. * Validate AWS Lambda functions integrated into ...
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Tysons Corner, VA ยท On-site +1
What You'll Do Testing & Quality Assurance * Develop and execute test plans and test cases for ... IVR call flows, routing profiles, and queues. * Validate AWS Lambda functions integrated into ...
What You'll Do Testing & Quality Assurance * Develop and execute test plans and test cases for ... IVR call flows, routing profiles, and queues. * Validate AWS Lambda functions integrated into ...
What You'll Do Testing & Quality Assurance * Develop and execute test plans and test cases for ... IVR call flows, routing profiles, and queues. * Validate AWS Lambda functions integrated into ...
Tampa, FL ยท On-site
$62K - $92K/yr
Remote (candidate must reside in FL) Position Type: Full Time Schedule: Monday through Friday 8:30 ... Design and optimize Genesys Cloud call flows, IVR routing, and integrations using no-code tools
Tampa, FL ยท On-site
$62K - $92K/yr
Remote (candidate must reside in FL) Position Type: Full Time Schedule: Monday through Friday 8:30 ... Design and optimize Genesys Cloud call flows, IVR routing, and integrations using no-code tools
Charlotte, NC ยท On-site +1
EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... ACD, IVR, WFM, QM, Analytics, Digital Channels. โข Liaison with client, provide consulting for ...
Charlotte, NC ยท On-site +1
EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... ACD, IVR, WFM, QM, Analytics, Digital Channels. โข Liaison with client, provide consulting for ...
Charlotte, NC ยท On-site +1
EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... ACD, IVR, WFM, QM, Analytics, Digital Channels. โข Liaison with client, provide consulting for ...
Charlotte, NC ยท On-site +1
EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... ACD, IVR, WFM, QM, Analytics, Digital Channels. โข Liaison with client, provide consulting for ...
$10.82 - $15.54
7% of jobs
$15.54 - $20.26
16% of jobs
$21.31 is the 25th percentile. Wages below this are outliers.
$20.26 - $24.98
9% of jobs
$24.98 - $29.70
3% of jobs
$29.70 - $34.42
10% of jobs
The median wage is $36.31 / hr.
$34.42 - $39.14
10% of jobs
$39.14 - $43.86
7% of jobs
$43.86 - $48.58
9% of jobs
$49.21 is the 75th percentile. Wages above this are outliers.
$48.58 - $53.30
16% of jobs
$53.30 - $58.02
6% of jobs
$58.02 - $62.74
5% of jobs
$10
$38
$62
| Aspect | Full Time Ivr Tester | Part Time Ivr Tester |
|---|---|---|
| Work Hours | Typically 40 hours/week, full-time schedule | Fewer hours, flexible schedule |
| Certifications | Often requires basic testing certifications and VoIP knowledge | Similar certifications, but less experience often acceptable |
| Work Environment | Office or remote, within a team setting | Remote or freelance, independent work |
| Industry Usage | Common in telecom and VoIP service providers | Used by smaller firms or as supplemental work |
Full Time Ivr Testers work regular hours and are employed full-time, often with benefits, while Part Time Ivr Testers have flexible schedules and may work on a freelance basis. Both roles require similar skills and certifications, but full-time positions typically demand more experience and consistent availability.
The most popular types of Ivr Tester jobs are:
For Full Time Ivr Tester jobs, the most frequently searched job titles are:

Detroit, MI โข Remote
Full-time
Re-posted 9 days ago
Hiring Alert | Cyra Tester
Location:Remote (USA)
Employment Type: Full-Time
Experience Required: 6–10 Years
Visa Type: USC / GC Only
Must-Have Skills:
• Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse)
• IVR Testing & Voice Application Testing
• Automated Test Script Development & Execution
• Contact Center Testing Experience
• CXone Studio / Architect IVR Testing
• Genesys Cloud IVR Testing
• Call Routing, Queues, Skills & CTI Validation
• DTMF / ASR / TTS Validation
• Voice Load & Performance Testing
• Call Simulation & Concurrent Call Testing
• Regression, Smoke & Functional Testing
• Python / JavaScript for Test Automation
• Test Case Design & Execution
• Defect Analysis, Troubleshooting & Reporting
• End-to-End Customer Journey Testing
Preferred Experience:
• 4+ years of experience working with contact center technologies.
• Hands-on experience testing IVR platforms (Manual + Cyara Automation).
• Strong understanding of contact center concepts including IVR, Bots, Routing, CTI, Agent Desktop, Dialers, and WFM.
• Experience with voice automation and performance testing frameworks.
• Strong analytical, troubleshooting, and communication skills.
Education:
Bachelor’s Degree in Computer Science or related field preferred.
Tech Stack:
Cyara | Cyara Velocity | Cyara Cruncher | Cyara Pulse | IVR Testing | Voice Application Testing | Contact Center Testing | CXone Studio | Genesys Cloud | CTI | DTMF | ASR | TTS | Voice Automation | Performance Testing | Regression Testing | Smoke Testing | Functional Testing | Python | JavaScript | Test Automation | Customer Journey Testing | WFM | Call Routing | IVR Platforms