ZipRecruiter

Log In

1

Ivr Qa Tester Jobs (NOW HIRING)

Headway Tek Inc

IVR QA with Cyara

Dallas, TX · On-site

Role : IVR QA with Cyara Location : Dallas,TX or St Louis,MO (hybrid) C2C or W2 Note : Inperson ... The ideal candidate has strong experience testing IVR applications, creating automated test suites ...

New

Arete Technologies, Inc.

IVR Tester

Lansing, MI

IVR QA Analyst/SA6 Locations: Dimondale, MI Postion Type: Contract Duration: 6 + Months Description: IVR Test Analyst Years of Experience: 3 or more years of experience as testing consultant with ...

IDEALFORCE LLC

QA Tester (28912)

Phoenix, AZ · On-site

... meetings Qualifications -IVR Phone System and Call Center experience (such as call routing ... QA/Testing - Approaches, Applications: -Functional/System(Intermediate 5 years) -Integration ...

Procom Consultants Group

QA Tester

Santa Clara, CA

QA Tester Job Details Responsible for writing/developing automated test cases for Mobile applications. QA Tester Mandatory Skills -Strong passion for mobile, iOS and/or Android Testing -Testing ...

LaunchCode

Quality Assurance Tester

Saint Louis, MO · On-site

$65K - $85K/yr

Quality Assurance Tester Three days in office and two remote Reports To: Quality Assurance Director Department: Development and Quality Assurance Role, Purpose & Scope The Quality Assurance Tester is ...

ZR Sandbox

QA Tester

Buffalo, NY · On-site

$75K - $95K/yr

Product Pulse is seeking a dedicated QA Tester to safeguard the excellence of our web and mobile applications.WHAT YOU NEED TO KNOW This on-site role in Seattle, WA comes with a competitive salary of ...

PNC Bank

Quality Engineer Lead

Dallas, TX

$71K - $92K/yr

Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English) QA Tester to support IVR and call flow testing for contact center applications. The role focuses on ...

New

PNC Bank

Quality Engineer Lead

Ponca City, OK

$56K - $72K/yr

Bilingual QA Tester (Spanish/English) - IVR Testing Summary: Seeking a bilingual (Spanish/English) QA Tester to support IVR and call flow testing for contact center applications. The role focuses on ...

New

Procom Consultants Group

QA Tester

Milwaukee, WI

QA Tester Job Details * Plan, organize and lead the testing kick-off meeting * Establish and document the testing process - i.e. scripts location, how to report defects, what needs to be included ...

System One

QA Tester

Fairfield, OH · Remote

Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote - offsite Hours: 40.0 Security Clearance: (not specified) Overview-W 2 CONTRACT ONLY NO C2C NO ...

System One

QA Tester

Fairfield, OH · Remote

Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote - offsite Hours: 40.0 Security Clearance: (not specified) Overview-W 2 CONTRACT ONLY NO C2C NO ...

next page

Showing results 1-20

All JobsIvr Qa Tester Jobs

Ivr Qa Tester information

See salary details

$14

$42

$62

How much do ivr qa tester jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ivr qa tester in the United States is $42.95, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $52.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by IVR QA testers, and how can they be addressed?

IVR QA Testers often encounter challenges related to handling complex call flows and ensuring consistent system behavior across multiple scenarios, devices, and languages. Debugging audio quality issues and accurately simulating real-world user interactions can also be demanding. To address these, testers rely on thorough documentation, collaboration with developers and business analysts, and use of advanced testing tools to automate repetitive tasks. Proactively communicating findings and continuously updating test cases helps ensure that the IVR system delivers a seamless experience for all users.

What are the key skills and qualifications needed to thrive as an IVR QA tester?

An IVR QA Tester should have strong analytical and problem-solving skills, a background in software testing, and experience with IVR systems and telecommunication technologies. Familiarity with test automation tools, scripting languages, and call-flow simulation platforms—such as Genesys, Avaya, or Cisco—along with ISTQB certification, is highly beneficial. Excellent attention to detail, communication skills, and the ability to work collaboratively across teams are valuable soft skills. These abilities ensure comprehensive testing, seamless end-user experiences, and effective communication of issues within fast-paced environments.

What is an IVR QA tester?

An IVR QA Tester is responsible for testing Interactive Voice Response (IVR) systems to ensure they function correctly, provide a seamless user experience, and meet business requirements. They design and execute test cases, identify defects, and verify call flows, speech recognition, and backend integrations. IVR QA Testers use tools like automation frameworks and manual testing techniques to validate system performance and voice interactions. Their role ensures high-quality customer interactions through reliable and efficient IVR systems.

More about Ivr Qa Tester jobs
What cities are hiring for Ivr Qa Tester jobs? Cities with the most Ivr Qa Tester job openings:
What are the most commonly searched types of Ivr Qa Tester jobs? The most popular types of Ivr Qa Tester jobs are:
What job categories do people searching Ivr Qa Tester jobs look for? The top searched job categories for Ivr Qa Tester jobs are:
Ivr Qa Tester jobs near you
Infographic showing various Ivr Qa Tester job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 3% Part Time, 7% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $89,334 per year, or $42.9 per hour.

IVR QA Analyst

360 IT Professionals

Michigan Center, MI • On-site

Full-time

Re-posted 4 days ago

Job description

Company Description

We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US.

Our client, one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished .Net Architect.

Job Description

Role: IVR QA Analyst
Location: Dimondale, MI
Duration: 8 months (with a high possibility of extension)
Interview Type:-Skype/Webcam


Job Requirements / Desired Skills:

  • 5 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact centre testing.
  • Experience leading projects to completion.
  • Candidate MUST possess excellent communication skills and be a self-starter.
  • Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
  • Proficiency in ID''ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
  • Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s
  • Must have previous IVR and interface testing experience, including skills based routing testing.
  • Bachelor's Degree in IT, or Business
  • Excel and Rational Experience
  • QA Certification Highly desired
  • Excellent written and verbal communication skills.
Qualifications

IVR QA Analysis

Additional Information

I would love to talk to you if you think this position suits your interest.

If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance.

NOTE: "Candidates that are offered a position are required to pass pre-employment drug and background screening"

Apply