IVR QA Analyst
Michigan Center, MI · On-site
Role: IVR QA Analyst Location: Dimondale, MI Duration: 8 months (with a high possibility of ... Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good ...
IVR QA Analyst
Michigan Center, MI · On-site
Role: IVR QA Analyst Location: Dimondale, MI Duration: 8 months (with a high possibility of ... Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good ...
IVR QA Engineer- R01566922
Dallas, TX · On-site
$70 - $75/hr
IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR QA Engineer Job Summary * We are ...
IVR QA Engineer- R01566922
Dallas, TX · On-site
$70 - $75/hr
IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR QA Engineer Job Summary * We are ...
IVR QA Engineer- R01566922
Saint Louis, MO · On-site
$70 - $75/hr
IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR QA Engineer Job Summary * We are ...
IVR QA Engineer- R01566922
Saint Louis, MO · On-site
$70 - $75/hr
IVR & Contact Flow Testing * Cyara * Amazon connect Specialization * Quality Engineering - Web Applications & Microservices: Associate SDET Job requirements * - IVR QA Engineer Job Summary * We are ...
QA Analyst / QA Tester (Contract) Location: Cleveland Ohio ( a couple of days in office on boarding ... IVR-based applications • Log and track defects clearly using tools like Jira or Azure DevOps • ...
QA Analyst / QA Tester (Contract) Location: Cleveland Ohio ( a couple of days in office on boarding ... IVR-based applications • Log and track defects clearly using tools like Jira or Azure DevOps • ...
IVR QA Analyst/SA6 Locations: Dimondale, MI Postion Type: Contract Duration: 6 + Months Description: IVR Test Analyst Years of Experience: 3 or more years of experience as testing consultant with ...
IVR QA Analyst/SA6 Locations: Dimondale, MI Postion Type: Contract Duration: 6 + Months Description: IVR Test Analyst Years of Experience: 3 or more years of experience as testing consultant with ...
... meetings Qualifications -IVR Phone System and Call Center experience (such as call routing ... QA/Testing - Approaches, Applications: -Functional/System(Intermediate 5 years) -Integration ...
... meetings Qualifications -IVR Phone System and Call Center experience (such as call routing ... QA/Testing - Approaches, Applications: -Functional/System(Intermediate 5 years) -Integration ...
IVR Quality Analyst
Charlotte, NC · On-site
Charlotte NC/ Minneapolis MN/ Chandler AZ/ Denver CO Duration: 6 months with possible extension IVR QA Resource Must have impeccable communication skills in both speaking and comprehending the IVR ...
IVR Quality Analyst
Charlotte, NC · On-site
Charlotte NC/ Minneapolis MN/ Chandler AZ/ Denver CO Duration: 6 months with possible extension IVR QA Resource Must have impeccable communication skills in both speaking and comprehending the IVR ...
QA Tester Job Details Responsible for writing/developing automated test cases for Mobile applications. QA Tester Mandatory Skills -Strong passion for mobile, iOS and/or Android Testing -Testing ...
QA Tester Job Details Responsible for writing/developing automated test cases for Mobile applications. QA Tester Mandatory Skills -Strong passion for mobile, iOS and/or Android Testing -Testing ...
Quality Assurance Tester
Buffalo, NY · On-site
Employment Opportunity Quality Assurance Tester Olmsted Center for Sight (OCS) is seeking a per diem Quality Assurance Tester for OCS's Accessibility Services program. This position is primarily ...
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Quality Assurance Tester
Buffalo, NY · On-site
Employment Opportunity Quality Assurance Tester Olmsted Center for Sight (OCS) is seeking a per diem Quality Assurance Tester for OCS's Accessibility Services program. This position is primarily ...
QA Tester Job Details * Plan, organize and lead the testing kick-off meeting * Establish and document the testing process - i.e. scripts location, how to report defects, what needs to be included ...
QA Tester Job Details * Plan, organize and lead the testing kick-off meeting * Establish and document the testing process - i.e. scripts location, how to report defects, what needs to be included ...
QA Tester
Buffalo, NY · On-site
$75K - $95K/yr
Product Pulse is seeking a dedicated QA Tester to safeguard the excellence of our web and mobile applications. WHAT YOU NEED TO KNOW This on-site role in Seattle, WA comes with a competitive salary ...
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QA Tester
Buffalo, NY · On-site
$75K - $95K/yr
Product Pulse is seeking a dedicated QA Tester to safeguard the excellence of our web and mobile applications. WHAT YOU NEED TO KNOW This on-site role in Seattle, WA comes with a competitive salary ...
QA Tester HYBRID/ St. Louis, MO Work is HYBRID w/Video interviews. 3+ years of experience in software testing mostly as a Manual Quality Assurance Test Engineer Proficiency in testing webpages and ...
QA Tester HYBRID/ St. Louis, MO Work is HYBRID w/Video interviews. 3+ years of experience in software testing mostly as a Manual Quality Assurance Test Engineer Proficiency in testing webpages and ...
Contract Remote QA Testing Engineer Randstad is partnering with an education firm that is looking for a contract remote QA testing engineer (manual and automated testing). This role is responsible ...
Contract Remote QA Testing Engineer Randstad is partnering with an education firm that is looking for a contract remote QA testing engineer (manual and automated testing). This role is responsible ...
We are looking for IVR QA Analyst & IVR Test Lead in Dimondale, MI Qualifications Position 1: The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE ...
We are looking for IVR QA Analyst & IVR Test Lead in Dimondale, MI Qualifications Position 1: The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE ...
QA Tester 100% remote - Must be willing to work EST. Client prefers people who currently live in an EST state so those candidates will have priority 6 - 12 month contract to potential hire after 12 ...
QA Tester 100% remote - Must be willing to work EST. Client prefers people who currently live in an EST state so those candidates will have priority 6 - 12 month contract to potential hire after 12 ...
Quality Assurance Tester
Saint Louis, MO · On-site
$65K - $85K/yr
Quality Assurance Tester Three days in office and two remote Reports To: Quality Assurance Director Department: Development and Quality Assurance Role, Purpose & Scope The Quality Assurance Tester is ...
Quality Assurance Tester
Saint Louis, MO · On-site
$65K - $85K/yr
Quality Assurance Tester Three days in office and two remote Reports To: Quality Assurance Director Department: Development and Quality Assurance Role, Purpose & Scope The Quality Assurance Tester is ...
QA Tester LOCATION: Remote DURATION: 6 Months INTERVIEW TYPE: Video VISA RESTRICTIONS: None REQUIRED SKILLS: * 3-5 years of manual QA testing experience * Strong test case writing and documentation ...
QA Tester LOCATION: Remote DURATION: 6 Months INTERVIEW TYPE: Video VISA RESTRICTIONS: None REQUIRED SKILLS: * 3-5 years of manual QA testing experience * Strong test case writing and documentation ...
QA tester
Dearborn, MI · On-site
Position : QA Tester Location : Dearborn, MI Duration : 6 Months plus * 5+ years' experience in QA - Test Estimation, Test case Preparation, Test Execution, Defect Management * 3+ years' experience ...
QA tester
Dearborn, MI · On-site
Position : QA Tester Location : Dearborn, MI Duration : 6 Months plus * 5+ years' experience in QA - Test Estimation, Test case Preparation, Test Execution, Defect Management * 3+ years' experience ...
Ivr Qa Tester information
See salary details
$14.90 - $19.23
4% of jobs
$19.23 - $23.56
4% of jobs
$23.56 - $27.88
5% of jobs
$27.88 - $32.21
10% of jobs
$33.29 is the 25th percentile. Wages below this are outliers.
$32.21 - $36.54
6% of jobs
$36.54 - $40.87
10% of jobs
The median wage is $44.47 / hr.
$40.87 - $45.19
13% of jobs
$45.19 - $49.52
17% of jobs
$51.35 is the 75th percentile. Wages above this are outliers.
$49.52 - $53.85
14% of jobs
$53.85 - $58.17
11% of jobs
$58.17 - $62.50
6% of jobs
$14
$42
$62
How much do ivr qa tester jobs pay per hour?
As of Jul 2, 2026, the average hourly pay for ivr qa tester in the United States is $42.95, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $52.16 per hour, depending on experience, location, and employer.
What are some common challenges faced by IVR QA Testers, and how can they be addressed?
IVR QA Testers often encounter challenges related to handling complex call flows and ensuring consistent system behavior across multiple scenarios, devices, and languages. Debugging audio quality issues and accurately simulating real-world user interactions can also be demanding. To address these, testers rely on thorough documentation, collaboration with developers and business analysts, and use of advanced testing tools to automate repetitive tasks. Proactively communicating findings and continuously updating test cases helps ensure that the IVR system delivers a seamless experience for all users.
What are the key skills and qualifications needed to thrive in the Ivr Qa Tester position, and why are they important?
An IVR QA Tester should have strong analytical and problem-solving skills, a background in software testing, and experience with IVR systems and telecommunication technologies. Familiarity with test automation tools, scripting languages, and call-flow simulation platforms—such as Genesys, Avaya, or Cisco—along with ISTQB certification, is highly beneficial. Excellent attention to detail, communication skills, and the ability to work collaboratively across teams are valuable soft skills. These abilities ensure comprehensive testing, seamless end-user experiences, and effective communication of issues within fast-paced environments.
What is an IVR QA Tester job?
An IVR QA Tester is responsible for testing Interactive Voice Response (IVR) systems to ensure they function correctly, provide a seamless user experience, and meet business requirements. They design and execute test cases, identify defects, and verify call flows, speech recognition, and backend integrations. IVR QA Testers use tools like automation frameworks and manual testing techniques to validate system performance and voice interactions. Their role ensures high-quality customer interactions through reliable and efficient IVR systems.
More about Ivr Qa Tester jobs
What cities are hiring for Ivr Qa Tester jobs? Cities with the most Ivr Qa Tester job openings:
What are the most commonly searched types of Ivr Qa Tester jobs? The most popular types of Ivr Qa Tester jobs are:
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Job description
Company Description
We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US.
Our client, one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished .Net Architect.
Job Description
Role: IVR QA Analyst
Location: Dimondale, MI
Duration: 8 months (with a high possibility of extension)
Interview Type:-Skype/Webcam
Job Requirements / Desired Skills:
- 5 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact centre testing.
- Experience leading projects to completion.
- Candidate MUST possess excellent communication skills and be a self-starter.
- Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
- Proficiency in ID''ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
- Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s
- Must have previous IVR and interface testing experience, including skills based routing testing.
- Bachelor's Degree in IT, or Business
- Excel and Rational Experience
- QA Certification Highly desired
- Excellent written and verbal communication skills.
Qualifications
IVR QA Analysis
Additional Information
I would love to talk to you if you think this position suits your interest.
If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance.
NOTE: "Candidates that are offered a position are required to pass pre-employment drug and background screening"