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Ivr Qa Tester Jobs (NOW HIRING)

System One

QA Tester

Fairfield, OH · Remote

Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote - offsite Hours: 40.0 Security Clearance: (not specified) Overview-W 2 CONTRACT ONLY NO C2C NO ...

System One

QA Tester

Fairfield, OH · Remote

Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote - offsite Hours: 40.0 Security Clearance: (not specified) Overview-W 2 CONTRACT ONLY NO C2C NO ...

System One

QA Tester

Fairfield, OH · Remote

Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote - offsite Hours: 40.0 Security Clearance: (not specified) Overview-W 2 CONTRACT ONLY NO C2C NO ...

Avani Technology Solutions, Inc.

QA tester

Dearborn, MI · On-site

Position : QA Tester Location : Dearborn, MI Duration : 6 Months plus * 5+ years' experience in QA - Test Estimation, Test case Preparation, Test Execution, Defect Management * 3+ years' experience ...

System One

QA Tester

Fairfield, OH · Remote

Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote - offsite Hours: 40.0 Security Clearance: (not specified) Overview-W 2 CONTRACT ONLY NO C2C NO ...

Lumen Solutions Group Inc.

Quality Assurance Tester

Lumen Solutions Group Inc. is seeking a Quality Assurance Tester for Medicaid Systems. The role involves designing, executing, and validating test cases to ensure compliance with federally mandated ...

Centstone

Q.A. Tester

Hartford, CT · On-site

$40 - $50/hr

Q.A. Tester Location: Hartford, CT - Remote Job Type: Contract Pay Rate: $40-$50/Hour Schedule: Monday-Friday, 7:30 AM-4:00 PM Experience: 5-7 Years Responsibilities * Create and execute test cases ...

Vertafore

QA Tester

Pulaski, TN · Hybrid

The QA Tester will help software engineers and teams cultivate a quality mindset, advocating for quality while assisting the engineers with software development and test automation best practices.

System One

QA Tester

Fairfield, OH · Remote

$90K - $110K/yr

Job Title: QA Tester Location: Fairfield, Ohio Type: Contract To Hire Compensation: $90,000.00 - $110,000.00 Work Model: Remote - offsite Hours: 40.0 Responsibilities * Perform testing activities to ...

nLeague Services

QA Tester

East Hartford, CT · On-site

Job Id: QA Tester - Bilingual QA Tester Client: CT DSS Location: Hybrid, 55 Farmington Ave. Hartford, Connecticut Duration: 12+ Months The Connecticut Department of Social Services (DSS) is seeking ...

Resource 1

QA Tester

Chicago, IL · On-site

Resource 1 is seeking a QA Tester for a 6+ month hybrid remote contract position in the Chicago area. The selected candidate will be joining a team responsible for the testing initiatives related to ...

Gururo

QA Tester

Atlanta, GA · On-site +1

Proven experience as a QA Tester or in other relevant roles. * Good understanding of agile framework and regression testing techniques. * Ability to prepare proper detailed reports and documents.

Oxefit Inc

Be Seen First

QA Tester

Plano, TX · On-site

Title: QA Tester Team: Cloud Team Part-time or Full-time : Full-time Locations: Plano ----- Salary Range: Based on experience As a QA Tester , you will play a key role in ensuring the quality and ...

Vertafore

QA Tester

Pulaski, TN · On-site

The QA Tester will help software engineers and teams cultivate a quality mindset, advocating for quality while assisting the engineers with software development and test automation best practices.

ETalentNetwork

QA Tester

Winchester, VA · On-site

ETalentNetwork is a company seeking a QA Tester. The main purpose of the role involves ensuring the quality and functionality of products through testing. Company : E Talent Network is an Recruitment ...

Oxefit Inc

Be Seen First

QA Tester

Plano, TX · On-site

Title: QA Tester Team: Cloud Team Part-time or Full-time : Full-time Locations: Plano ----- Salary Range: Based on experience As a QA Tester , you will play a key role in ensuring the quality and ...

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Ivr Qa Tester information

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How much do ivr qa tester jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ivr qa tester in the United States is $42.95, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $52.16 per hour, depending on experience, location, and employer.

What is an IVR QA tester?

An IVR QA Tester is responsible for testing Interactive Voice Response (IVR) systems to ensure they function correctly, provide a seamless user experience, and meet business requirements. They design and execute test cases, identify defects, and verify call flows, speech recognition, and backend integrations. IVR QA Testers use tools like automation frameworks and manual testing techniques to validate system performance and voice interactions. Their role ensures high-quality customer interactions through reliable and efficient IVR systems.

What are the key skills and qualifications needed to thrive as an IVR QA tester?

An IVR QA Tester should have strong analytical and problem-solving skills, a background in software testing, and experience with IVR systems and telecommunication technologies. Familiarity with test automation tools, scripting languages, and call-flow simulation platforms—such as Genesys, Avaya, or Cisco—along with ISTQB certification, is highly beneficial. Excellent attention to detail, communication skills, and the ability to work collaboratively across teams are valuable soft skills. These abilities ensure comprehensive testing, seamless end-user experiences, and effective communication of issues within fast-paced environments.

What are some common challenges faced by IVR QA testers, and how can they be addressed?

IVR QA Testers often encounter challenges related to handling complex call flows and ensuring consistent system behavior across multiple scenarios, devices, and languages. Debugging audio quality issues and accurately simulating real-world user interactions can also be demanding. To address these, testers rely on thorough documentation, collaboration with developers and business analysts, and use of advanced testing tools to automate repetitive tasks. Proactively communicating findings and continuously updating test cases helps ensure that the IVR system delivers a seamless experience for all users.

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Ivr Qa Tester jobs near you
Infographic showing various Ivr Qa Tester job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,334 per year, or $42.9 per hour.

QA Tester

System One

Fairfield, OH • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

Job description

Job Title: Certified Guidewire ClaimCenter QA Tester Location: Remote Type: Contract To Hire Work Model: Remote – offsite Hours: 40.0 Security Clearance: (not specified)

Overview-W2 CONTRACT ONLY NO C2C NO SPONSORSHIP Guidewire ClaimCenter Certification MUST HAVE

  • XML Experience.
  • SQL - Ability to write potentially complex queries.
  • API - Postman /SOAP

Responsibilities

  • Support a 6-month CONTRACT-TO-HIRE opportunity working 100% REMOTE.
  • Collaborate with stakeholders to ensure quality standards are met throughout the testing process.
  • Develop and execute test plans, test cases, and test scripts for QA testing.
  • Identify, document, and track defects using appropriate tools.
  • Participate in requirement reviews and provide feedback on testability and quality.
  • Support automation efforts and help enhance testing frameworks.
  • Coordinate testing activities with development teams and business partners.
  • Ensure all testing activities adhere to organizational standards and best practices.
  • Participate in sprint planning, daily stand-ups, and retrospectives as part of Agile teams.
  • Provide regular updates on testing progress, issues, and risks.

Requirements

  • Guidewire ClaimCenter certification is required.
  • XML Experience.
  • SQL - Ability to write potentially complex queries.
  • API - Postman preferred but Soap is fine.
  • At least 3 years of relevant QA testing experience.
  • Ability to work independently and manage multiple priorities.
  • Strong communication and problem-solving skills.
  • Experience in the insurance industry preferred but not required.
  • Knowledge of testing automation tools is a plus.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-VR1 Ref: #861-Cincinnati-S1

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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