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Ivr Qa Tester Jobs (NOW HIRING)

Omega Solutions, Inc.

QA Tester

Raleigh, NC · On-site

Omega Solutions, Inc. is seeking a QA Tester to ensure the quality and functionality of their software products. The role involves analyzing business requirements, developing test cases, executing ...

Ruri Software Technologies LLC

QA Tester

QA Tester Location : Remote * Design detailed and comprehensive test plans, test artifacts and documenting all phases of SQA process by analyzing System Design Document (SRD) and Business Requirement ...

Avani Technology Solutions, Inc.

QA Tester

Boston, MA · On-site

Interested consultant can have their updated resume to rajeev.b@avanitechsolutions.com Position : QA tester Location : Boston, MA Duration : 6 Months Interview mode : Phone & Skype Interview 1. 6+ ...

Kforce Technology Staffing

QA Tester

Saint Louis, MO · On-site

Kforce is working with a client in Saint Louis, MO that is seeking a QA Tester to join their team. This opportunity will begin as a 6-month contract with the intent to convert to a full-time employee.

New

Millennium Software, Inc.

QA Tester

Harrisburg, PA · On-site

For our Detriot based cleitn we require a QA Testing consultant to work onsite in Harrisburg, PS Only on W2 no sub contracting. Job Responsibilities: -Test case design, test case execution, defect ...

GDIT

Quality Assurance Tester

Concord, NC · On-site

$76K - $103K/yr

Yes As an Quality Assurance Tester, you will play a critical role in driving success and innovation. Our work depends on a Quality Assurance Tester joining our team to support an internet-based ...

TEKsystems

QA Tester

Atlanta, GA · Hybrid

$50 - $58/hr

Centers for Disease Control and Prevention (CDC) Overview We are seeking an experienced LCNC QA Tester to support enterprise-level data, analytics, and application modernization initiatives at the ...

New

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

Skilled in tools like Hammer, Cyara, and Twilio for IVR testing, plus Selenium, Appium, and ... Quality Engineering & DevOps: Strong foundation in test strategy, defect triage, and CI/CD ...

TEKsystems

QA Tester

Atlanta, GA · Hybrid

$50 - $58/hr

Centers for Disease Control and Prevention (CDC) Overview We are seeking an experienced LCNC QA Tester to support enterprise-level data, analytics, and application modernization initiatives at the ...

New

Precision Technologies Corp

QA Tester

Texarkana, TX · On-site

QA Tester Southlake TX (There will be an in person interview so please share only Local profiles) Hybrid (4 Days work from office) Key Responsibilities: * Design, develop, and execute test strategies ...

Apex Informatics

QA tester

Dallas, TX · On-site

Role:- QA tester Dallas,TX Initiatives/Projects: * Develops, designs and facilitates tests and exercises at all levels of the enterprise that are designed to test and improve the resiliency of the ...

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How much do ivr qa tester jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ivr qa tester in the United States is $42.95, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $52.16 per hour, depending on experience, location, and employer.

What is an IVR QA tester?

An IVR QA Tester is responsible for testing Interactive Voice Response (IVR) systems to ensure they function correctly, provide a seamless user experience, and meet business requirements. They design and execute test cases, identify defects, and verify call flows, speech recognition, and backend integrations. IVR QA Testers use tools like automation frameworks and manual testing techniques to validate system performance and voice interactions. Their role ensures high-quality customer interactions through reliable and efficient IVR systems.

What are the key skills and qualifications needed to thrive as an IVR QA tester?

An IVR QA Tester should have strong analytical and problem-solving skills, a background in software testing, and experience with IVR systems and telecommunication technologies. Familiarity with test automation tools, scripting languages, and call-flow simulation platforms—such as Genesys, Avaya, or Cisco—along with ISTQB certification, is highly beneficial. Excellent attention to detail, communication skills, and the ability to work collaboratively across teams are valuable soft skills. These abilities ensure comprehensive testing, seamless end-user experiences, and effective communication of issues within fast-paced environments.

What are some common challenges faced by IVR QA testers, and how can they be addressed?

IVR QA Testers often encounter challenges related to handling complex call flows and ensuring consistent system behavior across multiple scenarios, devices, and languages. Debugging audio quality issues and accurately simulating real-world user interactions can also be demanding. To address these, testers rely on thorough documentation, collaboration with developers and business analysts, and use of advanced testing tools to automate repetitive tasks. Proactively communicating findings and continuously updating test cases helps ensure that the IVR system delivers a seamless experience for all users.

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Infographic showing various Ivr Qa Tester job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,334 per year, or $42.9 per hour.

QA Tester

Omega Solutions, Inc.

Raleigh, NC • On-site

Full-time

Re-posted 26 days ago

Job description

Job Summary:
Omega Solutions, Inc. is seeking a QA Tester to ensure the quality and functionality of their software products. The role involves analyzing business requirements, developing test cases, executing automated scripts, and coordinating testing processes to identify and resolve defects.
Responsibilities:
• analyzing business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents and Technical Design Documents
• developing requirements into test conditions, cases and scripts
• development and execution of automated scripts using Client Quality Center to thoroughly test software to ensure proper operation and freedom from defects
• reviewing test cases and other testing artifacts to ensure the accuracy and completeness of all test artifacts
• coordinating testing, reports and tracks testing problems by providing reproducible test cases
• working with other product team members to diagnose and recreate problems as well as prioritize and implement solutions and close problem reports
• responsible for test scripting data collection and analysis according to the project plan schedule
• ensuring adherence to standard practices and procedures.
Qualifications:
Required:
• 1 year of experience in QA testing
• Ability to analyze business requirements for testability and completeness using Functional Specification Documents, Business Requirements Documents, and Technical Design Documents
• Experience in developing requirements into test conditions, cases, and scripts
• Development and execution of automated scripts using Client Quality Center
• Ability to review test cases and other testing artifacts for accuracy and completeness
• Experience in coordinating testing, reporting, and tracking testing problems
• Ability to provide reproducible test cases
• Experience working with product team members to diagnose and recreate problems
• Ability to prioritize and implement solutions and close problem reports
• Experience in test scripting data collection and analysis according to project plan schedule
• Ensuring adherence to standard practices and procedures
Company:
Omega was incorporated in 2007 in the State of California to offer high end IT Solutions ranging from IT Software and product development to technology deployment and specialize in providing software solutions to diverse business sectors in USA and World-wide. Founded in 2007, the company is headquartered in Santa Clara, USA, with a team of 11-50 employees. The company is currently Early Stage.

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