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Remote Ivr Qa Tester Jobs (NOW HIRING)

JPC Partners

QA Tester

JPC Partners is looking for an QA Tester - Build & Quality (Builder) with MarTech (Marketing ... IVR, Email) based on documented specifications. This role owns build accuracy, internal Quality ...

American Unit, Inc.

Functional QA Tester

Atlanta, GA · Remote

Functional QA 12 months Remote - ATLANTA, GA Highly preferred is candidates who have retail or e ... FUNCTIONAL QA TESTER- REMOTE BUT LOCAL TO ATLANTA. One of The Select Group's top clients in Atlanta ...

Tek Inspirations LLC

QA Tester

Minneapolis, MN · On-site +1

Job Title: QA Tester Location : Owatonna, MN (Onsite preferred, Remote considered/OK) Duration: 8-10 Weeks (Strong possibility of extension for the right consultant) MOI: Skype must be local to MN ...

SkySync

Quality Assurance Tester

Ann Arbor, MI · Remote

... remote staff in all US time zones. Our workforce excels at data governance and managing our ... This is not a position for someone new to QA, as our staff handles complex testing, triaging ...

Gururo

QA Tester

Atlanta, GA · On-site +1

Proven experience as a QA Tester or in other relevant roles. * Good understanding of agile framework and regression testing techniques. * Ability to prepare proper detailed reports and documents.

Sparc Technology Services Inc

QA Tester

Dallas, TX · On-site +1

$55 - $60/hr

Title: QA Tester Duration: 12+ Months Location: 55 Farmington Avenue, Hartford, Connecticut 06107 ... Remote role Some occasional onsite meetings required *** Working Hours: Monday-Friday 7:30 AM to 4 ...

Priority Personnel

QA Software Tester

Mcqueeney, TX · Remote

$30/hr

Mon-Fri/flexible hours, remote option available if residing in Texas We are seeking a detail-oriented and experienced Software QA Tester to join our team and ensure the quality, accuracy, and ...

Priority Personnel

QA Software Tester

Mcqueeney, TX · Remote

$30/hr

Mon-Fri/flexible hours, remote option available if residing in Texas We are seeking a detail-oriented and experienced Software QA Tester to join our team and ensure the quality, accuracy, and ...

CEDENT

QA Tester

$40 - $60/hr

... QA/testing experience in Information Technology or software development focus on problems / projects of diverse complexity and scope • Experience in automation, creating scripts, execution and ...

Steampunk

QA Tester

Mclean, VA · On-site +1

$90K - $130K/yr

Overview As a QA/Tester , you will work with our growing DevSecOps & Salesforce practices delivering quality assurance services to support application, cloud and data systems development. We are ...

iTech AG

ServiceNow QA Tester (321)

Arlington, VA · Remote

The QA Tester will be responsible for ensuring the quality of our software products by designing ... Excellent communication skills and ability to work collaboratively in a remote team environment ...

Steampunk

QA Tester

Mclean, VA · On-site +1

$90K - $130K/yr

Overview As a QA/Tester , you will work with our growing DevSecOps & Salesforce practices delivering quality assurance services to support application, cloud and data systems development. We are ...

iTech AG

ServiceNow QA Tester (321)

Arlington, VA · Remote

The QA Tester will be responsible for ensuring the quality of our software products by designing ... Excellent communication skills and ability to work collaboratively in a remote team environment ...

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How much do remote ivr qa tester jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote ivr qa tester in the United States is $42.95, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $52.16 per hour, depending on experience, location, and employer.

What is the difference between Remote Ivr Qa Tester vs Remote Ivr Developer?

AspectRemote Ivr Qa TesterRemote Ivr Developer
Primary RoleTesting and quality assurance of IVR systemsDesigning, developing, and maintaining IVR applications
Required SkillsTesting methodologies, scripting, attention to detailProgramming, system integration, telephony platforms
CertificationsQA certifications, IVR testing toolsProgramming languages, telephony certifications
Work EnvironmentRemote, testing labs, client sitesRemote, development environments, client projects

While both roles work with IVR systems, a Remote Ivr Qa Tester focuses on testing and ensuring quality, whereas a Remote Ivr Developer is responsible for creating and maintaining IVR applications. They collaborate but have distinct skill sets and responsibilities within the IVR industry.

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Remote Ivr Qa Tester jobs near you
QA Tester

QA Tester

JPC Partners

Remote

Other

Posted 17 days ago

Job description

JPC Partners is looking for an QA Tester - Build & Quality (Builder) with MarTech (Marketing Technology) experience. The Tester will be responsible for configuring, building, and validating customer communications across supported channels (SMS, IVR, Email) based on documented specifications. This role owns build accuracy, internal Quality Assurance (QA), and functional validation to ensure all deliverables meet defined quality standards prior to client-facing User Acceptance Testing (UAT).
Builders are accountable for executing builds exactly as specified, completing comprehensive internal QA, and producing clear, defensible test evidence. This role does not focus on requirements gathering or project management. Instead, it emphasizes disciplined execution, technical accuracy, proactive defect identification, and consistent adherence to QA standards that protect delivery timelines and reduce downstream rework.
Quality is the defining measure of success for this role. Work is not considered complete until it has been fully built, fully tested, peer-reviewed where required, and documented according to established standards.
Duties/Responsibilities:
Build Execution & Configuration
  • Configure and build customer communications across supported platforms and channels in strict accordance with documented specifications and approved solution designs.
  • Execute builds with a high degree of precision, ensuring correct logic, variable usage, conditional flows, language handling, and channel-specific behavior.
  • Validate that builds function as intended across all documented scenarios without relying on assumptions or undocumented logic.
Internal Quality Assurance (Primary Accountability)
  • Own internal QA for all assigned builds, including full functional testing of every documented workflow, path, keyword, variable, and supported language.
  • Develop and execute structured test plans that clearly demonstrate pass/fail outcomes rather than informal or subjective validation.
  • Ensure QA includes happy paths, edge cases, exception handling, and failure scenarios as appropriate to the build.
  • Partner with a second builder when required to perform peer QA validation, reinforcing the dual-layer QA model and eliminating singlepoint quality risk.
  • Validate fixes after defect remediation to confirm issues are fully resolved before progressing to UAT or release.
Defect Identification & Issue Ownership
  • Proactively identify build defects, configuration errors, or functional gaps during execution and QA.
  • Distinguish between build-related defects and specification-related issues, escalating specification gaps or ambiguities early to prevent rework.
  • Take ownership of build-caused defects through resolution, including correction, retesting, and documentation.
Documentation & Traceability
  • Document build outcomes, QA results, defects, and retest confirmations directly within delivery tickets to provide clear traceability.
  • Ensure testing evidence is sufficient to demonstrate that requirements were met and validated prior to UAT.
  • Maintain clear artifacts that support auditability, handoff clarity, and future supportability.
UAT & Release Support
  • Support client-facing UAT by resolving build-related issues quickly and accurately.
  • Validate that any UAT-driven changes are correctly implemented and fully tested before redeployment.
  • Partner with ICs, QA, and delivery stakeholders to ensure clean handoffs and predictable release readiness.
Standards Adherence & Continuous Improvement
  • Follow established SOPs, QA standards, and testing expectations consistently across all builds.
  • Participate in ongoing quality initiatives aimed at reducing defects, minimizing rework, and improving delivery predictability.
  • Surface recurring quality issues, build risks, or process gaps to leadership to support continuous improvement efforts.
Skills/Abilities:
  • Strong attention to detail with a demonstrated ability to deliver accurate, errorfree work.
  • Proven ability to perform structured, methodical QA testing and clearly document results.
  • Comfortable executing work from written specifications and identifying gaps or inconsistencies without relying on assumptions.
  • Ability to reason through complex logic, workflows, and conditional behavior.
  • Strong written communication skills for documenting defects, test outcomes, and technical notes.
  • Ability to collaborate effectively with peers in peerQA and shared ownership models.
  • Strong sense of accountability for quality, accuracy, and completeness of work.
Desired Qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 3-5 years of experience in implementation, configuration, QA, or technical operations roles.
  • Demonstrated experience building and testing software-based workflows or communication systems.
  • Experience working in ticketbased delivery environments with documented processes.
  • Healthcare or regulated-industry experience preferred.

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