IVR Test Analyst Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing. Experience leading projects to ...
IVR Test Analyst Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing. Experience leading projects to ...
IVR Tester
San Jose, CA · Remote
Strong knowledge of IVR systems and telecommunications platforms (ERSA, Replicant, Seamless ... Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system ...
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IVR Tester
San Jose, CA · Remote
Strong knowledge of IVR systems and telecommunications platforms (ERSA, Replicant, Seamless ... Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system ...
IVR & Cyara Automation Tester
Coppell, TX · On-site
$42.75 - $56.50/hr
IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: Perform end ...
IVR & Cyara Automation Tester
Coppell, TX · On-site
$42.75 - $56.50/hr
IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: Perform end ...
IVR & Cyara Automation Tester
Coppell, TX · On-site
$42.75 - $56.50/hr
IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: Perform end ...
IVR & Cyara Automation Tester
Coppell, TX · On-site
$42.75 - $56.50/hr
IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: Perform end ...
IVR & Cyara Automation Tester
Coppell, TX · On-site
$42.75 - $56.50/hr
IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) * IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: * Perform ...
IVR & Cyara Automation Tester
Coppell, TX · On-site
$42.75 - $56.50/hr
IVR & Cyara Automation Tester Location: Hybrid(Coppell, TX -2- 3 days) * IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: * Perform ...
Position: QA Analyst - Telecommunications Platforms (IVR Tester) Location: San Francisco, CA Client : Project description Luxoft a DXC Technology Company is an established company focusing on ...
Position: QA Analyst - Telecommunications Platforms (IVR Tester) Location: San Francisco, CA Client : Project description Luxoft a DXC Technology Company is an established company focusing on ...
We are looking to fill a position for IVR Testing lead in Lansing MI. The IVR QA Lead will lead the System Integration test for a complex IVR & contact center and coordinate all other test efforts ...
We are looking to fill a position for IVR Testing lead in Lansing MI. The IVR QA Lead will lead the System Integration test for a complex IVR & contact center and coordinate all other test efforts ...
IVR Quality Engineer
Fort Mill, SC · On-site
Skilled in tools like Hammer, Cyara, and Twilio for IVR testing, plus Selenium, Appium, and Playwright for UI/API automation. (they use hammer now but are not tied to using it. They want someone to ...
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IVR Quality Engineer
Fort Mill, SC · On-site
Skilled in tools like Hammer, Cyara, and Twilio for IVR testing, plus Selenium, Appium, and Playwright for UI/API automation. (they use hammer now but are not tied to using it. They want someone to ...
IVR Test Lead
$48.25 - $65.75/hr
Candidate MUST possess: -IVR testing experience utilizing cloud-based IVR technology, on-premise switches, and multiple web services - Experience utilizing SOAP UI or other web service testing tools ...
IVR Test Lead
$48.25 - $65.75/hr
Candidate MUST possess: -IVR testing experience utilizing cloud-based IVR technology, on-premise switches, and multiple web services - Experience utilizing SOAP UI or other web service testing tools ...
Experience: 8 + Key Responsibilities IVR & Contact Flow Testing • Validate IVR call flows, routing logic, and customer journeys • Perform end-to-end testing of inbound, outbound, and callback ...
Experience: 8 + Key Responsibilities IVR & Contact Flow Testing • Validate IVR call flows, routing logic, and customer journeys • Perform end-to-end testing of inbound, outbound, and callback ...
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Qualifications IVR development and configurations using Orchestration Designer Avaya Experience Portal configurations Java and SQL programming IVR Unit testing Unix Scripting Tomcat Administration ...
Software Quality Analyst (messaging and IVR testing)
Memphis, TN · On-site
$44 - $46/hr
... messaging and IVR testing as required by project needs. - Utilize Selenium Grid for parallel execution of test cases across multiple browsers. - Ensure accurate estimation, documentation, and ...
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Software Quality Analyst (messaging and IVR testing)
Memphis, TN · On-site
$44 - $46/hr
... messaging and IVR testing as required by project needs. - Utilize Selenium Grid for parallel execution of test cases across multiple browsers. - Ensure accurate estimation, documentation, and ...
IVR QA Analyst
Michigan Center, MI · On-site
Role: IVR QA Analyst Location: Dimondale, MI Duration: 8 months (with a high possibility of ... Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good ...
IVR QA Analyst
Michigan Center, MI · On-site
Role: IVR QA Analyst Location: Dimondale, MI Duration: 8 months (with a high possibility of ... Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
IVR Test Engineer - REMOTE
Austin, TX · On-site +1
Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...
IVR Test Engineer - REMOTE
Austin, TX · On-site +1
Provide testing using best practices to achieve more "complete" testing of a large scale IVR application * Help mentor team in QA best practices * Identify areas for automation and write automation ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst
Catonsville, MD · On-site
$145K - $155K/yr
Complex Testing: Develop comprehensive test strategies, scenarios, and test cases to ensure full ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Cyara Tester Location: Remote, but once in a quarter office visit Long Term Contract We are looking ... Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform
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Cyara Tester Location: Remote, but once in a quarter office visit Long Term Contract We are looking ... Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform
Cyara IVR Test Automation Engineer
Dallas, TX · Hybrid
$50 - $53/hr
Perform functional, regression, and end-to-end testing of IVR and contact center applications. * Validate call flows, prompts, routing, ASR, TTS, and DTMF scenarios. * Integrate Cyara automation with ...
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Cyara IVR Test Automation Engineer
Dallas, TX · Hybrid
$50 - $53/hr
Perform functional, regression, and end-to-end testing of IVR and contact center applications. * Validate call flows, prompts, routing, ASR, TTS, and DTMF scenarios. * Integrate Cyara automation with ...
IVR Test Lead
$48.25 - $65.75/hr
The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE) processes, frameworks, templates & tools to perform all tasks within the Software Testing Life ...
IVR Test Lead
$48.25 - $65.75/hr
The IVR Test Lead will lead a team of 2 - 3 people in utilizing Testing Center of Excellence (TCoE) processes, frameworks, templates & tools to perform all tasks within the Software Testing Life ...
Ivr Tester information
See salary details
$10.82 - $15.54
7% of jobs
$15.54 - $20.26
16% of jobs
$21.31 is the 25th percentile. Wages below this are outliers.
$20.26 - $24.98
9% of jobs
$24.98 - $29.70
3% of jobs
$29.70 - $34.42
10% of jobs
The median wage is $36.31 / hr.
$34.42 - $39.14
10% of jobs
$39.14 - $43.86
7% of jobs
$43.86 - $48.58
9% of jobs
$49.21 is the 75th percentile. Wages above this are outliers.
$48.58 - $53.30
16% of jobs
$53.30 - $58.02
6% of jobs
$58.02 - $62.74
5% of jobs
$10
$38
$62
How much do ivr tester jobs pay per hour?
What Does an IVR Tester Do?
As an IVR tester, your job is to evaluate a device that uses interactive voice response systems. In this role, you may evaluate the performance of the device after each command, test its ability to understand various forms of communication, and help determine whether or not the automation systems of the device meet the expected standards. IVR testers often perform repetitive and random tests, help customize software to the needs of specific industries, and evaluate peripheral systems like audio response units. Most IVR testers work for companies that create and sell IVR systems, rather than working for companies that use these systems.
What are the key skills and qualifications needed to thrive as an IVR Tester, and why are they important?
What are IVR Testers?
What is the difference between Ivr Tester vs Call Center Quality Analyst?
| Aspect | Ivr Tester | Call Center Quality Analyst |
|---|---|---|
| Required Credentials | Technical skills, testing certifications | Quality assurance, communication skills |
| Work Environment | Testing labs, development teams | Call centers, customer service settings |
| Industry Usage | Telecom, software development | Customer service, BPO companies |
While both roles focus on improving communication systems, an Ivr Tester primarily tests and ensures the functionality of interactive voice response systems, whereas a Call Center Quality Analyst evaluates overall call quality and customer interactions. The roles overlap in industry and some technical skills but differ in daily tasks and focus areas.
What are some common challenges IVR Testers face when validating complex call flows, and how can they effectively address these issues?

Job description
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Title: IVR QA Analyst/SA6
Locations: Dimondale, MI
Postion Type: Contract
Duration: 6 + Months
Description:
IVR Test Analyst
Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing. Experience leading projects to completion. Candidate MUST possess excellent communication skills and be a self starter.
Job Description:
The IVR Test Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The Test Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous standards. Daily tasks for the Test Analyst may include:
- Communicate and interact with the business planning and development teams during the requirements development process
- Create scenarios to meet the validation of acceptance criteria of customer requirements.
- Performing all system test related activities in support of the business requirements for the provision of new and updated systems.
- Performing smoke, functional, end to end and integration testing
- Attend meetings comprising business and/or technical representatives to cover test-dependent activities such as requirement verification and prioritization, test scenario identification and general test schedule matters.
- Ensure that test scenarios and scripts are prepared utilizing standard templates and adheres to quality standards and guidelines
- Ensure complete scope of test coverage
- Create, execute and ensure test results are accurate for assigned work products
- Participate in defect management activities through identifying, logging and re-testing
- Support and assist business users regarding the test planning, testing activity, and test results analysis for UAT.
- Ensure that tasks are completed on time and within budget
- Escalate issues and risks early and appropriately to test lead
- Support other test team members and associated IT and Business resources as appropriate to the implementation of testing related activities.
- Carry out other tasks as needed
Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices
Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
Proficiency in ID'ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA's
Must have previous IVR and interface testing experience, including skills based routing testing.
Bachelors Degree in IT, or Business - required
Excel and Rational Experience
QA Certification
Excellent written and verbal communication skills
All your information will be kept confidential according to EEO guidelines.
About Arete Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Cary, NC, US