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Ivr Tester Jobs (NOW HIRING)

TestingXperts

Openings on IVR Developer

Middletown, NJ

$49.75 - $64/hr

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology ... IVR Developer Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone ...

Arete Technologies, Inc.

IVR Test Analyst

Lansing, MI · On-site

IVR Test Analyst Years of Experience: 3 or more years of experience as a testing consultant with an emphasis on IVR, telecommunications and contact center testing. Experience leading projects to ...

Forhyre

Test Automation - Manager

Plano, TX · On-site

$44 - $58.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

MomentoUSA

Automation Test Engineer

Dallas, TX · Hybrid

$45.50 - $60/hr

Required Qualifications: • 5+ years of experience in software testing with a focus on automation. • Hands-on experience with Amazon Connect and IVR testing. • Proven expertise in Cyara for ...

Forhyre

Test Automation - Manager

San Francisco, CA · On-site

$54.25 - $71.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Los Angeles, CA · On-site

$49.50 - $65.50/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Charlotte, NC

$41 - $54/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Montevallo, AL

$45.25 - $59.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Philadelphia, PA · On-site

$46.50 - $61.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Vy Systems

* 552567964x x MsoListParagraph">Excellent technical skills in IVR (3-5+ years of hands-on work ... box testing. * 552567964x x MsoListParagraph">Experience working in an Agile/Scrum/Kanban ...

Forhyre

Test Automation - Manager

Sunnyvale, CA

$54 - $71.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

Test Automation - Manager

Charleston, WV · On-site

$42.50 - $56.25/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

Forhyre

OH

$44.50 - $58.75/hr

... IVR Testing, Automation Testing - UFT / QTP, Botium Testing tool, Chatbot Testing, ComputerVision Testing, Java Script, JDBC, JIRA Administrator - Testing, ML/NLP Testing, Model based testing (MBT ...

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Ivr Tester information

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How much do ivr tester jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ivr tester in the United States is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $50.72 per hour, depending on experience, location, and employer.

What Does an IVR Tester Do?

As an IVR tester, your job is to evaluate a device that uses interactive voice response systems. In this role, you may evaluate the performance of the device after each command, test its ability to understand various forms of communication, and help determine whether or not the automation systems of the device meet the expected standards. IVR testers often perform repetitive and random tests, help customize software to the needs of specific industries, and evaluate peripheral systems like audio response units. Most IVR testers work for companies that create and sell IVR systems, rather than working for companies that use these systems.

What are the key skills and qualifications needed to thrive as an IVR Tester, and why are they important?

To thrive as an IVR Tester, you need expertise in software testing methodologies, strong analytical skills, and familiarity with IVR systems, often supported by a degree in computer science or a related field. Experience with test automation tools, IVR platforms (like Genesys or Avaya), and scripting languages are commonly required, along with knowledge of QA processes. Strong attention to detail, problem-solving abilities, and effective communication skills help you identify issues and collaborate with development teams. These skills ensure robust and user-friendly IVR solutions, leading to improved customer experiences and system reliability.

What are IVR Testers?

IVR Testers are professionals who evaluate Interactive Voice Response (IVR) systems to ensure they function correctly and provide a smooth user experience. They design and execute test cases to check call flows, voice prompts, speech recognition, and system integrations. IVR Testers identify defects, document issues, and work with developers to resolve problems in the IVR systems. Their work is crucial for organizations that rely on automated phone systems to serve customers efficiently.

What is the difference between Ivr Tester vs Call Center Quality Analyst?

AspectIvr TesterCall Center Quality Analyst
Required CredentialsTechnical skills, testing certificationsQuality assurance, communication skills
Work EnvironmentTesting labs, development teamsCall centers, customer service settings
Industry UsageTelecom, software developmentCustomer service, BPO companies

While both roles focus on improving communication systems, an Ivr Tester primarily tests and ensures the functionality of interactive voice response systems, whereas a Call Center Quality Analyst evaluates overall call quality and customer interactions. The roles overlap in industry and some technical skills but differ in daily tasks and focus areas.

What are some common challenges IVR Testers face when validating complex call flows, and how can they effectively address these issues?

IVR Testers often encounter challenges such as unpredictable call routing, integration issues with backend systems, and difficulties in replicating real-world user scenarios. To address these, testers use detailed test cases, leverage automation tools for regression testing, and work closely with developers and business analysts to clarify requirements. Regular communication with the development team helps in quickly resolving defects, while maintaining thorough documentation ensures that all scenarios, including edge cases, are properly validated.
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Ivr Tester jobs near you
Infographic showing various Ivr Tester job openings in the United States as of July 2026, with employment types broken down into 45% Full Time, 9% Part Time, and 46% Contract. Highlights an 73% In-person, 9% Hybrid, and 18% Remote job distribution, with an average salary of $79,791 per year, or $38.4 per hour.
Openings on IVR Developer

Openings on IVR Developer

TestingXperts

Middletown, NJ

$49.75 - $64/hr

Other

Re-posted 29 days ago

Job description

Company Description

Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

Experience with DTMF and Speech applications

Expert level experience developing IVR applications (note level of complexity)

Speech Grammar Development skills

Experience developing IVR / Speech applications using GVP Studio, VXML, and Java

Experience with Nuance ASR or TTS

Interpret and analyze business requirements to identify risks and design appropriate solutions

Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions

Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security

Collaborate with project team members to provide input to design specifications related to speech application.

Develop simple grammars for speech applications

Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog

3 to 5 years' experience in VoiceXML IVR technologies.

3 to 5 years' experience in Advanced Speech Recognition solution design and development.

1+ year experience in grammar design, development (ABNF, GRXML), and testing.

3+ years' experience in speech tuning and grammar analysis.

VXML, SSML, XML, JAVA, J2EE

Proficient written and verbal skills.

Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications

Strong knowledge of various speech engine capabilities and tuning concepts

Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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