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Hotel Manager Jobs (NOW HIRING)

Caesars Entertainment

Hotel Manager

Westlake, LA · On-site

The Hotel Operations Manager plays a key leadership role in driving an exceptional guest experience and ensuring all hotel operations run seamlessly. This position oversees both front-of-house and ...

American Cruise Lines

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Assistant Hotel Manager

Dallas, TX · On-site

The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations ...

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How much do hotel manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for hotel manager in the United States is $64,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the 5 P's of hotel management?

The 5 P's of hotel management are Product, Price, Place, Promotion, and People. These elements help hotel managers develop effective strategies for operations, marketing, and guest satisfaction. Focusing on these areas ensures a well-rounded approach to managing a hotel successfully.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Hotel Chain Vice Presidents or Directors of Operations. These roles typically require extensive experience, strong leadership skills, and advanced certifications, and they can earn six-figure salaries depending on the size and location of the property.

What is the difference between Hotel Manager vs Front Desk Supervisor?

AspectHotel ManagerFront Desk Supervisor
CredentialsHospitality management degree, experience in hotel operationsHigh school diploma, experience in customer service and front desk roles
Work EnvironmentOversees entire hotel operations, including staff, finances, and guest satisfactionManages front desk staff, handles guest check-ins/outs, and resolves guest issues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonHotel Manager vs Front Desk Supervisor

The Hotel Manager oversees all aspects of hotel operations, including staff management, budgeting, and guest experience. The Front Desk Supervisor focuses specifically on guest services at the front desk, managing check-ins, check-outs, and guest inquiries. While both roles require hospitality experience, the Hotel Manager has broader responsibilities and higher-level decision-making authority.

What are some common challenges a Hotel Manager faces during peak seasons, and how can they effectively address them?

During peak seasons, Hotel Managers often encounter challenges such as high guest volumes, overbookings, staff shortages, and increased guest expectations. Successfully managing these challenges requires efficient scheduling, proactive communication with staff, and implementing robust reservation systems to minimize errors. Additionally, fostering a collaborative team environment and providing ongoing training helps staff handle the increased workload, ensuring consistently high service standards even during the busiest times.

What are the key skills and qualifications needed to thrive as a Hotel Manager, and why are they important?

To thrive as a Hotel Manager, you need strong leadership, organizational, and financial management skills, typically supported by a degree in hospitality management or related fields. Familiarity with property management systems (PMS), booking platforms, and budgeting software is essential. Outstanding interpersonal skills, conflict resolution, and the ability to motivate teams set exceptional hotel managers apart. These skills ensure smooth operations, high guest satisfaction, and sustained business success in the competitive hospitality industry.

What Is a Hotel Manager?

A hotel manager oversees operations of a hotel, either individually or as part of a management team. As a hotel manager, your responsibilities and duties include providing excellent customer service to your guests, organizing employee schedules, and ensuring events at the hotel run smoothly. You also supervise the upkeep of hotel facilities and generate administrative reports for senior management or hotel owners.

How much do you get paid as a hotel manager?

Hotel managers typically earn a median annual salary of around $55,000 to $70,000, with higher earnings possible in luxury or high-demand locations. Salaries can vary based on experience, location, hotel size, and the complexity of operations managed.

Is being a hotel manager worth it?

A hotel manager oversees daily operations, staff management, and guest satisfaction, often requiring strong leadership and organizational skills. The role can offer competitive salaries and opportunities for advancement, but it also involves long hours, high stress, and responsibility for the property's success.

What does a Hotel Manager do?

A Hotel Manager oversees the daily operations of a hotel, ensuring guests have a positive experience and the business runs smoothly. Their responsibilities include managing staff, handling budgets, supervising housekeeping and maintenance, and addressing guest concerns. They also develop marketing strategies, monitor financial performance, and ensure compliance with health and safety regulations. Effective Hotel Managers possess strong leadership, communication, and problem-solving skills to maintain high standards and profitability.
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Hotel Manager jobs near you
Assistant Hotel Manager

Assistant Hotel Manager

American Cruise Lines

Hood River, OR

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Assistant Hotel Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Responsibilities:
  • Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
  • Assists Hotel Manager as directed.
  • Assists Dining Room Manager during all meal services.
  • Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
  • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
  • Present and available during all meal services, either front or back of house including secondary dining outlet.
  • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
  • Assists with stateroom inspections.
  • Prepares for turnaround day process.
  • Oversees bar operations and manages wine/liquor inventory.
  • Displays leadership and maintains professional presence.
  • Visible and available to all guests and crew.
  • Holds officers and crew accountable to American Cruise Lines’ standards.
  • Complies with American Cruise Lines’ Operations Manual, service standards, and procedures.
  • Assesses the performance of the management team and provides immediate corrective feedback.
  • Anticipates the needs of guests and crew.
  • Responds quickly to guest requests and ensures follow through of service delivery.
  • Identifies problems, resolves immediately, and requests home office support as needed.
  • Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
  • Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
  • Assists ship officers in achieving weekly sales goals.
  • Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
  • Maintains sanitation and cleanliness standards of crew rooms.
  • Monitors shipboard business transactions, accounting, timecards, and home office reporting.
  • Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
  • Tracks all hotel maintenance items and ensures completion.
  • Creates consistent and positive crew experiences to improve employee retention.
  • Perform bartending duties as needed with other management personnel
Qualifications:
  • Bachelor’s degree in hospitality management or Hotel amp; Restaurant Management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Business degree may be considered with management and hospitality experience.
  • Military experience may be considered with management and hospitality experience.
  • Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
  • Strong organizational skills and excellent verbal and written communication skills (English).
  • Available to travel and work a flexible schedule including long days for extended periods of time.
  • Proficiency in Microsoft Office.
  • US Coast Guard regulated pre-employment drug test.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.
Attributes for Success:
  • Ability to motivate, train, and assess individual and team performance.
  • Superior time management.
  • Ability to manage and solve problems.
  • Sense of urgency in all passenger, crew, and home office requests.
  • Positive attitude and receptive to continuous performance feedback.
  • Consistent, accountable, confident, assertive, and committed.
Work Schedule:
  • 7 Days per week while onboard the ship.
  • 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off
  • This is a full-time, exempt position.
Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.
Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.

Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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