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Homeless Program Jobs (NOW HIRING)

Heluna Health

Program Manager

Concord, CA

$88K/yr

The Contra Costa Adult Continuum of Services (CCACS) program is a public/private partnership with ... Our mission is to provide safe, interim housing with comprehensive services that assist homeless ...

Heluna Health

Program Manager

Concord, CA · On-site

$88K/yr

The Contra Costa Adult Continuum of Services (CCACS) program is a public/private partnership with ... Our mission is to provide safe, interim housing with comprehensive services that assist homeless ...

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$90.6K

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How much do homeless program jobs pay per year?

As of Jul 24, 2026, the average yearly pay for homeless program in the United States is $90,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are homeless programs?

Homeless programs are organized efforts, often run by government agencies or non-profit organizations, that provide support and services to individuals and families experiencing homelessness. These programs may offer temporary shelter, food, healthcare, job training, case management, and assistance in finding permanent housing. The goal is to help people transition out of homelessness and achieve long-term stability. Services are typically tailored to meet the varied needs of different populations, such as veterans, families, or youth.

What is the difference between Homeless Program vs Homeless Outreach Worker?

AspectHomeless ProgramHomeless Outreach Worker
CredentialsVaries; often includes social work or counseling certificationsTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity centers, shelters, administrative officesFieldwork, street outreach, community settings
Employer & IndustryNonprofits, government agencies, sheltersNonprofits, government agencies, outreach organizations

Homeless Program roles focus on managing services, coordinating resources, and developing programs for homeless populations. Homeless Outreach Workers actively engage with individuals on the streets or in community settings to provide immediate assistance and connect them to services. While both roles aim to support homeless individuals, the program roles are more administrative and planning-oriented, whereas outreach workers are directly involved in fieldwork and client interaction.

What are the key skills and qualifications needed to thrive as a Homeless Program Coordinator, and why are they important?

To thrive as a Homeless Program Coordinator, you need a background in social work, public administration, or a related field, often supported by relevant degrees or certifications. Familiarity with case management software, government reporting systems, and local housing resources is essential. Exceptional communication, empathy, and organizational skills help build trust and coordinate support effectively for vulnerable populations. These capabilities are crucial for managing complex cases, ensuring access to services, and achieving positive outcomes for individuals experiencing homelessness.

What are some common challenges faced by professionals working in a Homeless Program, and how can they be addressed?

Professionals working in Homeless Programs often encounter challenges such as resource limitations, high caseloads, and supporting clients with complex needs like mental health or substance use issues. Building strong partnerships with local service providers and maintaining open communication within a multidisciplinary team can help address these challenges. Regular training in trauma-informed care and self-care strategies is also essential to prevent burnout and ensure the best outcomes for clients. Collaboration, adaptability, and ongoing professional development are key to thriving in this role.
What cities are hiring for Homeless Program jobs? Cities with the most Homeless Program job openings:
What states have the most Homeless Program jobs? States with the most job openings for Homeless Program jobs include:
What job categories do people searching Homeless Program jobs look for? The top searched job categories for Homeless Program jobs are:
Homeless Program jobs near you
Infographic showing various Homeless Program job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 11% Part Time, 1% Temporary, 1% Contract, and 8% Summer. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $90,556 per year, or $43.5 per hour.
Patient Benefits Coordinator II - Social Security Database

Patient Benefits Coordinator II - Social Security Database

Boston Health Care for the Homeless Program

Boston, MA • On-site

$23 - $35.60/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Who We Are:
Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community's most vulnerable-and most resilient-citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm
Union: Yes
Union Name: 1199SEIU
Patient Facing: Yes
Boston Health Care for the Homeless Program (BHCHP) is seeking a Patient Benefits Coordinator (PBC) to assist patients with the Social Security application process helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) and following up accordingly.
While providing direct patient assistance and operational support at the Barbara McInnis House respite facility and clinic sites across the Boston area, the PBC will maintain a database to track applications submitted by the program and report on the outcomes by presenting data as requested.
This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.
Responsibilities:
  • Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals; use the online Social Security portal to submit applications and send in supporting documentation whenever possible; register as a representative with the Social Security Administration and follow through on assigned caseload
  • Maintain the program's internal Social Security database, tracking applications, and reporting on outcomes to the team; meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases
  • Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up; provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs
  • Coordinate with patient's care team to best prepare Social Security applications and appeals
  • Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)
  • Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration's local Public Relations department to follow up on submitted applications and identify best practices
  • Attend quarterly meetings with DDS and act as the lead for homeless services; organize and attend quarterly meetings with SSA and the internal team
  • Successfully complete MassHealth Certified Application Counselor exam (CAC) within 60 days of hire and maintain active certification status
Qualifications:
  • High school diploma or equivalency required
  • Associate's or bachelor's degree in a related field and/or have attained the requisite skills from prior work experience (1-2 years experience in a patient benefits or health insurance support capacity) required
  • 2 years of benefits experience in a clinical environment preferred
  • Knowledge of health insurance and entitlement benefits programs preferred
  • Ability to work with minimal supervision successfully
  • Strong computer skills: Microsoft Office Suite including Excel
  • Familiarity with EPIC (electronic medical record) preferred
  • Bilingual in Spanish/English preferred
Compensation and Benefits:
  • The compensation increases based on years of experience and ranges from $23.00-$35.60 per hour.
  • BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.

Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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