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$90.6K

$117.5K

How much do homeless program jobs pay per year?

As of Jun 1, 2026, the average yearly pay for homeless program in the United States is $90,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Homeless Program Coordinator, and why are they important?

To thrive as a Homeless Program Coordinator, you need a background in social work, public administration, or a related field, often supported by relevant degrees or certifications. Familiarity with case management software, government reporting systems, and local housing resources is essential. Exceptional communication, empathy, and organizational skills help build trust and coordinate support effectively for vulnerable populations. These capabilities are crucial for managing complex cases, ensuring access to services, and achieving positive outcomes for individuals experiencing homelessness.

What are some common challenges faced by professionals working in a Homeless Program, and how can they be addressed?

Professionals working in Homeless Programs often encounter challenges such as resource limitations, high caseloads, and supporting clients with complex needs like mental health or substance use issues. Building strong partnerships with local service providers and maintaining open communication within a multidisciplinary team can help address these challenges. Regular training in trauma-informed care and self-care strategies is also essential to prevent burnout and ensure the best outcomes for clients. Collaboration, adaptability, and ongoing professional development are key to thriving in this role.

What are homeless programs?

Homeless programs are organized efforts, often run by government agencies or non-profit organizations, that provide support and services to individuals and families experiencing homelessness. These programs may offer temporary shelter, food, healthcare, job training, case management, and assistance in finding permanent housing. The goal is to help people transition out of homelessness and achieve long-term stability. Services are typically tailored to meet the varied needs of different populations, such as veterans, families, or youth.

What is the difference between Homeless Program vs Homeless Outreach Worker?

AspectHomeless ProgramHomeless Outreach Worker
CredentialsVaries; often includes social work or counseling certificationsTypically requires social work, counseling, or related certifications
Work EnvironmentCommunity centers, shelters, administrative officesFieldwork, street outreach, community settings
Employer & IndustryNonprofits, government agencies, sheltersNonprofits, government agencies, outreach organizations

Homeless Program roles focus on managing services, coordinating resources, and developing programs for homeless populations. Homeless Outreach Workers actively engage with individuals on the streets or in community settings to provide immediate assistance and connect them to services. While both roles aim to support homeless individuals, the program roles are more administrative and planning-oriented, whereas outreach workers are directly involved in fieldwork and client interaction.

What cities are hiring for Homeless Program jobs? Cities with the most Homeless Program job openings:
What states have the most Homeless Program jobs? States with the most job openings for Homeless Program jobs include:
What job categories do people searching Homeless Program jobs look for? The top searched job categories for Homeless Program jobs are:
Homeless Program jobs near you
Infographic showing various Homeless Program job openings in the United States as of May 2026, with employment types broken down into 20% As Needed, 20% Temporary, and 60% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $90,556 per year, or $43.5 per hour.
Program Director - Homeless Families

Program Director - Homeless Families

Urban Resource Institute

New York, NY • On-site

$81K/yr

Full-time

Posted 8 days ago

Job description

ORGANIZATION OVERVIEW
Founded in 1980, Urban Resource Institute (URI) is the nation's largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.
URI's work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives-including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention-designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.
The Director will be responsible for working with team members and program leaders to develop and implement a vision for Urban Resource Institute's programs, ensuring the provision of quality and effective services to homeless families that reflect best practices in the field. Maintain constructive collaborative relationships with partner agencies in the public and private sector as well as funding sources and service providers.
Salary: $81,000+
MAJOR DUTIES AND RESPONSIBILITIES
  • Responsible for assisting with implementing homeless programs in NY and maintain general oversight at assigned site(s)
  • Ensure compliance with all relevant federal, state and local regulations as well as agency and program policies
  • Develop as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols
  • Ensure entry into DHS Cares and HERO system of ongoing service provision
  • Maximize bed utilization and achieve optimal occupancy rates
  • Work with the Senior Director of Homeless Programs, other Senior Team members and program leaders to ensure consistency, collaboration and complementary services between sites and programs
  • Work with program leaders and evaluation staff to build and develop services that represent the best practices in working with homeless families
  • Provide leadership in the development of strong intra- and inter-agency collaborations to improve the systemic response to homeless families
  • Represent URI at city and statewide coalitions, task forces and committees to ensure the continuation of solid collaborative approaches
  • Play a leadership role towards achievement of organizational mission and strategic plans
  • Assist in the creation and monitoring of the annual homeless services program budget.
  • Ensure facilities are maintained at the highest level and facilitate collaboration between facilities and operations staff.
  • Ensure that staff receive ongoing training in assessing risks and needs, identifying and reporting child abuse and neglect, effective case management strategies and evidence-based/evidence-informed approaches, such as motivational interviewing.
  • Provide weekly supervision to assigned staff and ensure the provision of regular supervision of all other program staff.
  • Keep supervisor informed of issues which may impact program operations

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
  • An advanced degree (MSW, or related field).
  • LMSW, LCSW

REQUIRED SKILLS AND EXPERIENCE
  • A minimum of five years supervisory experience in a social service capacity, preferably in the field of homeless services.
  • Familiarity with DHS and OTDA regulations.
  • Must be an intelligent and articulate individual who can relate to people at all levels of the organization and work well on teams.
  • Project management skills and experience, especially in projects requiring significant resources and cross-functional involvement is a must.
  • Must have strong writing and public speaking skills with an ability to manage and organize multiple projects in a busy, pressured work environment.
  • Demonstrated ability to manage crisis and proactively respond to client needs using a client centered approach
  • Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues.
  • Employee must be computer-literate and must have knowledge of Microsoft Office applications.
  • Ability to multi-task and demonstrated time management skills
  • Demonstrated de-escalation skills through using a client centered approach.

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
  • Indoor; Outdoors; noisy; minor burns, cuts, bites or stings; standing; stooping; kneeling; walking and running; using hands on objects, tools or controls. Frequently lift and / or move up to 50 pounds. Travel between sites that are located throughout New York City. Other job characteristics- need to be exact or accurate, repeat same tasks; errors have important consequences

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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