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Home Manager Jobs in Washington (NOW HIRING)

Nest DC

Home Relationship Manager

Washington, DC · On-site

$85K - $95K/yr

We manage homes with care, and clients with empathy and excellence. Throughout their entire journey with Nest DC, we deliver a valuable, and valued experience. Nest DC is an industry expert in ...

Adams

Funeral Manager

Sterling, VA · On-site

Under the guidance of a licensed Funeral Director, the Funeral Home Manager assists bereaved families in providing a dignified and respectful final farewell to their loved ones. This role is a vital ...

Carriage Services

Location Manager

Falls Church, VA · On-site

Location Manager - Funeral Home Manager At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a ...

Carriage Services

Location Manager

Falls Church, VA · On-site

Location Manager - Funeral Home Manager At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a ...

Carriage Services

Location Manager

Falls Church, VA · On-site

Location Manager - Funeral Home Manager At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a ...

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See Washington salary details

$14

$29

$58

How much do home manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for home manager in Washington is $29.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $33.22 per hour, depending on experience, location, and employer.

What Is a Home Manager?

A home manager, or household manager, takes on the duties that are required for a large household to operate efficiently. Job duties often vary from each employment contract but typically include cleaning, serving, directing other household staff members, and managing daily errands. Home managers make careers out of helping people who find themselves too busy or otherwise unable to handle day-to-day domestic tasks in a large residence. Most home managers end up living in a staffed home where they can train and oversee employees and contractors. This job requires proven supervision, maintenance, and planning skills. Qualifications often call for years of experience in cooking, party-hosting, personal shopping, and more.

What are the key skills and qualifications needed to thrive as a Home Manager, and why are they important?

To thrive as a Home Manager, you need strong leadership, organizational, and care management skills, often supported by qualifications in health and social care such as an NVQ Level 5 or similar. Familiarity with care management software, regulatory compliance systems, and health and safety procedures is typically required. Excellent communication, empathy, and problem-solving abilities help foster a positive environment for staff and residents. These skills ensure high-quality care, regulatory compliance, and smooth daily operations within the care home setting.

What are some common challenges faced by Home Managers, and how can they be effectively addressed?

Home Managers often encounter challenges such as coordinating schedules for staff, handling unexpected maintenance issues, and ensuring high standards of care or hospitality. Effective communication, strong organizational skills, and the ability to adapt quickly to changing situations are essential in overcoming these challenges. Building a reliable team and fostering a positive work environment can also help address day-to-day issues smoothly. Many Home Managers find success by implementing clear protocols and regularly reviewing processes to ensure efficient operations.

What are Home Managers?

Home Managers are professionals responsible for overseeing the daily operations and administration of a residential facility, such as a care home or group home. Their duties often include managing staff, ensuring compliance with regulations, providing support to residents, and maintaining a safe and comfortable environment. They also handle budgeting, coordinate activities, and work closely with families and healthcare professionals to meet the needs of residents. Home Managers play a crucial role in ensuring the quality of care and smooth functioning of the facility.

What is the difference between Home Manager vs Care Coordinator?

AspectHome ManagerCare Coordinator
CredentialsRelevant certifications (e.g., healthcare management, social work)Certifications in healthcare, social work, or case management often preferred
Work EnvironmentResidential care facilities, private homes, assisted livingHealthcare settings, community clinics, patient homes
Employer & IndustrySenior living, assisted living, home care agenciesHospitals, clinics, home health agencies
Search & Comparison IntentUnderstanding residential management roles in home careCoordinating patient care and services

Home Managers oversee residential care facilities or private homes, focusing on staff management and resident well-being. Care Coordinators organize and manage patient care plans across healthcare settings. While both roles involve care management, Home Managers focus on facility operations, whereas Care Coordinators focus on individual patient services.

More about Home Manager jobs
What are the most commonly searched types of Home jobs in Washington? The most popular types of Home jobs in Washington are:
What are popular job titles related to Home Manager jobs in Washington? For Home Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Home Manager jobs in Washington look for? The top searched job categories for Home Manager jobs in Washington are:
What cities in Washington are hiring for Home Manager jobs? Cities in Washington with the most Home Manager job openings:
What are popular job titles related to Home Manager jobs in WA? For Home Manager jobs in WA, the most frequently searched job titles are:
Home Manager jobs near you
Home Relationship Manager

Home Relationship Manager

Nest DC

Washington, DC • On-site

$85K - $95K/yr

Full-time

Posted 21 days ago

Job description

About Nest DC
Nest DC delivers a best-in-class, residential property management service. We are a mission-based, justice-oriented company that puts people and place first. We measure our profit in impact; excellent jobs, diversity, equity, and a thriving community. We spend locally, pay rent for the planet with our environmental policy, and invest in housing justice with our birdSEED Foundation.
Tending to homes and the people in them is our privilege. Our clients count on us to care for their investments, reduce risk, and reduce burden. We are partners and proxies for our clients. To succeed, our organizational design and systems must support a frictionless relationship. From technology to training, communications culture, and marketing, Nest DC is designed to be profitable, reputable, and impactful at once.
Position Overview
Nest DC offers comprehensive, turnkey residential property management.
Our scattered-site, single-family home management practice, oversees 1200+ units valued at roughly two billion dollars. We are stewards of this portfolio, ensuring occupancy, care, quality, and compliance.
Our Home Relationship Manager builds, nurtures, and manages our most important relationships with clients and residents. We manage homes with care, and clients with empathy and excellence. Throughout their entire journey with Nest DC, we deliver a valuable, and valued experience.
Nest DC is an industry expert in marketing, leasing, turnover, management, emergency call, regular and preventive maintenance. We guide owners on compliance, receive and manage security deposits, track and manage resident leases, and renewals, and ensure smooth move-out experiences and property transitions.
Our brand promise, reputation, profitability, and growth ties directly to this role. The Home Relationship Manager is the front door, welcoming clients, building trust and partnership. We lean back on technology so we can lean into the human experience, and build long, fruitful relationships with our clients, who stay with us on average, 6 ½ years.
Home Relationship Managers are responsible for 200-300 homes. They work closely with leasing and new business, maintenance, and support teams to ensure frictionless client, resident, and vendor relationships. The Home Relationship Manager is responsible for client success; teamwork is a critical part of our design.
Key Responsibilities
Client Relationship Management
  • Serves as the single point of contact for property owners/clients on all matters relating to their investment property
  • Handles escalations quickly, and effectively solves problems. Leverages strong communication skills and empathy
  • Ensures constant, pro-active communication through regular channels, and throughout relationships. Clients receive quarterly newsletters and periodic updates, quarterly townhall meetings and notices. The Home Manager builds on those channels and creates rapport and trust with owners and investors
  • Adheres to contract terms and Schedule A (fee schedule) for continuity, profitability, and conflict reduction
  • Point of contact for finance/ledger questions regarding expenses, deposits, fees and rents
  • Monitor and review property transactions using Appfolio to ensure accurate billing and monthly owner statements are correct, conduct regular meetings with the owner if necessary (they should not be in most cases)
  • Solicits reviews on Google

Resident Management
  • Ensures smooth communication during move in/out
  • Ensure residents are aware of and clear about their responsibilities as residents/tenants
  • Oversees maintenance communications through resolution and closing of ticket
  • Tracks lease renewals, roommate swaps, requests from residents for information/leases etc.
  • Track property use change (return to owner, selling etc.) and resident communication for frictionless transitions
  • Handles escalations quickly, effectively solves problems. Leverages strong communication skills and empathy
  • Solicits reviews

Home Management
  • Walk property and meet with vendors as needed
  • Track/manage/document all management activities in LeadSimple and Appfolio
  • Preventive maintenance ticket tracking
  • Project management
    • Prepare scope of work and manage estimates and project timelines for longer format projects
    • Translate ambiguous requests or information into specific proposals, requirements, or action plans
    • Point of contact for major projects such as remediation, roof or HVAC replacement
    • Present plans and communicate consistently and pro-actively with clients, residents and vendors
  • Insurance claim management
    • Project management plan, timeline, pricing and comms plan for each claim
  • Compliance support
    • Oversee and track any updates/improvements or remedies needed for compliance
    • Liaise with regulatory POC
    • Serve as main POC on DOB violations and attend hearings if necessary
  • Schedule and action property inspections
  • Conducts monthly audits to reflect owner's requests

Operational / Company Responsibilities
  • Model excellent customer service results (high touch, empathic engagement, results oriented management)
  • Supports the team in managing emergencies or urgent issues
  • Fluency in the following:
    • Appfolio
    • LeadSimple
    • Google
    • Fair Housing, compliance, government regulations, and resident rights
  • Liaise with internal partners for seamless collaboration
    • Finance
    • Leasing, marketing and support
    • Maintenance
  • Participate in and contribute to ongoing education and trainings
    • Technology
    • Property management
    • Business + operations
  • Maintain property management license and take continuing education courses
  • Prepare regular reports for leadership on performance
  • Develop and support all standard operating procedures
  • Represent the Nest DC brand and our promise to deliver outstanding management
  • Support interviewing and hiring of divisional team members as needed

Model Nest DC Mission + Core Values
  • Actively participates as a team member, colleague, and fan of Nest DC
  • Commit to doing the best and being the best
  • Play a key role in positioning Nest DC as THE BEST management company locally and globally (seriously!)
  • Support the team in managing emergency situations or urgent issues (all-hands issues - fire/flood/blood)
  • Cares about company success and contribution
  • Demonstrates pride of work and commitment to learning
  • Embraces diversity of team, thought, and ideas
  • Maintains an abundance mindset: work toward wins + success
  • Have Fun

Qualifications
  • Education: Bachelor's degree required.
  • Experience: Previous experience in scattered-site property management is preferred. A familiarity with the unique logistics of managing diverse portfolios across D.C. neighborhoods is a major plus.

Essential Functions
  • Strong hospitality mindset with customer-first approach
  • Excellent project management skills
  • Ability to manage up and drive projects to completion
  • Strong attention to detail with effective multitasking abilities
  • Self-motivated with results-oriented mindset
  • Tech-savvy with ability to adapt to new tools

keywords: hospitality, customer service, client experience, Property Management, Real Estate, Leasing, Tenant Relations, Maintenance Coordination, Rent Collection, Budgeting & Financial Reporting, Property Inspections, Vendor Management, Conflict Resolution, Maintenance Management, Property Maintenance, Compliance & Regulations, Real Estate Laws, Tenant Retention, Administrative Support, Facility Management, Team Leadership, Communication Skills, Time Management, Multi-property Management, Contract Negotiation, CRM, technology, high level, operations, high touch, clientele, white glove, client services, negotiation, empathy, emotional intelligence, retail, management, health services, homes, houses, condos, metropolitan, premium, exclusive, elite, upscale, progressive, best in class, luxury, leadsimple, software, support, automation, sales
The pay range for this role is:
85,000 - 95,000 USD per year (Washington, DC)

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