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Home Inbound Call Center Jobs (NOW HIRING)

STI

Inbound Call Center Rep

Indianapolis, IN · On-site

Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new counselor training materials and other training materials requested by Trainers. *Put together ...

Cornerstone Staffing Solutions

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Call Centre Agent

Merced, CA · Remote

$17/hr

Cornerstone Staffing is looking for 20 call center agents Overview We are seeking a dedicated Inbound Call Center Representative to join our customer support team. In this role, you will serve as the ...

OncoHealth

Call Center Supervisor

Oversee daily inbound call operations to ensure adequate coverage and alignment with call volume ... Experience with call center platforms, case management systems, and workforce management tools ...

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How much do home inbound call center jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for home inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are the typical work hours and scheduling expectations for a home inbound call center position?

Home Inbound Call Center roles often offer a variety of scheduling options, including full-time, part-time, evenings, and weekends, to accommodate business needs and customer demand. While some companies provide fixed shifts, others may require flexibility or rotating schedules, especially for positions serving customers in different time zones. Reliable internet access and a quiet workspace are typically mandatory, as uninterrupted service is key to meeting performance goals. Understanding the specific hours and expectations for each employer is important, so be sure to confirm this during your application process.

What is a home inbound call center?

A Home Inbound Call Center job involves handling incoming customer calls from a remote location, usually your home. Representatives assist with inquiries, provide support, or process transactions for businesses in various industries. This role typically requires a quiet workspace, a reliable internet connection, and strong communication skills. Employers may provide necessary training and software to help you perform effectively.

What are the key skills and qualifications needed to thrive in a home inbound call center position?

To thrive as a Home Inbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving skills, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic troubleshooting tools is often required. Strong soft skills like patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service. These abilities are crucial for resolving customer issues efficiently and maintaining a positive company image from a remote environment.

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Home Inbound Call Center jobs near you
Infographic showing various Home Inbound Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Care Coordinator, Inbound (Call Center Representative)

Ennoble Care

Marlton, NJ

$18/hr

Other

Re-posted 17 days ago

Ennoble Care rating

4.2

Company rating: 4.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Imagine being the superhero of healthcare, making sure Ennoble Care delivers exceptional service to doctors, clinicians, staff, and patients to conquer their healthcare goals. We are looking for a stellar, full-time, Medical Call-Center Representative to be a part of our team - a team that works with patients and medical professionals every day, who aligns with our motto, "To Care Is An Honor".

Job Description: 

Ennoble Care is looking for a Full-time, Care Coordinator, Inbound (Call Center Representative) that will work out of our Marlton, New Jersey office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, Inbound (Call Center Representative), you should be compassionate, experienced, and highly organized. In this role, you will ensure that our patients immediate needs are taken care of. 

Key Responsibilities: 

  • Frequent contact with patients to provide support, and manage compliance with the care management programs to increase positive outcomes
  • Document all client communications (verbal or written) accurately
  • Communication from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
  • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
  • Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
  • Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
  • Excellent customer service skills demonstrated by positive feedback from customers and patients
  • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner 

Qualifications: 

  • Must be comfortable with speaking on the phone for large amounts of the day 
  • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
  • Ability to take accurate notes to document each task in a timely manner
  • Ability to multitask between different patients and workstreams while remaining organized and efficient with time
  • Ability to thrive in a fast-paced environment
  • Must be proficient in using a computer, including Outlook and other Microsoft Office programs
  • Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. 
  • Nice to have: Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful 

Starting at $18 per hour

PLEASE NOTE: THIS IS A FULL-TIME, ON-SITE POSITION.

#teal

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