ZipRecruiter

Log In

1

Helpdesk Jobs in California (NOW HIRING)

Sdtek

Helpdesk Technician

Escondido, CA · On-site

$21 - $28.25/hr

We have an exciting opportunity for a Helpdesk Technician to join our team and be apart of a fun and challenging environment. You will be exposed to a variety of technology allowing you gain broad ...

SDTEK

Helpdesk Technician

Escondido, CA

$21 - $28.25/hr

We have an exciting opportunity for a Helpdesk Technician to join our team and be apart of a fun and challenging environment You will be exposed to a variety of technology allowing you gain broad ...

Kodiak

Helpdesk Lead

Mountain View, CA · On-site

They are seeking an experienced IT Helpdesk Lead to establish and manage their IT support function, focusing on automating processes and delivering high-quality support to employees. Responsibilities ...

MCH Consulting Services LLC

Helpdesk Technician

Oxnard, CA

$21.25 - $28.50/hr

Candidate will be able to operate the help desk, record trouble calls and messages, and maintain job control log. Operate computer systems and associated peripheral equipment in accordance with ...

Northwoodspace

Helpdesk Specialist

Torrance, CA · On-site

$75K - $102K/yr

Basic Qualifications: * 3+ years of professional experience in an IT support or help desk environment. * Proficiency in managing and troubleshooting a cross-platform environment including Windows 11 ...

cyberThink, Inc.

Helpdesk technician

San Jose, CA · On-site

$23.50 - $31.75/hr

Job Summary: Position Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a ...

CONNECTION

Helpdesk Support Technician

Brea, CA

$20.75 - $28/hr

IntroductionImagine finding a career where you're rewarded for doing what you do best--helping others. Overview Our client, a well-established company in the heavy civil construction industry, is ...

Tech Guardian

Be Seen First

MSP Helpdesk Supervisor

Lake Elsinore, CA · On-site

$70K - $85K/yr

Helpdesk Supervisor Company: Tech Guardian Location: Lake Elsinore, CA Job Type: Full-Time, Salary Compensation: $70,000 - $85,000 per year plus performance bonuses, based on experience About Tech ...

Connection

Helpdesk Support Technician

Brea, CA

$29/hr

Position Overview Our client, a well-established company in the heavy civil construction industry, is seeking a Help Desk Support Technician to join their IT team. This is an excellent opportunity ...

Connection

Helpdesk Support Technician

Brea, CA

$29/hr

Help Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site) Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay Rate: $29.00/hour Duration: Contract through the end of ...

CONNECTION

Helpdesk Support Technician

Brea, CA

$20.75 - $28/hr

IntroductionImagine finding a career where you're rewarded for doing what you do best--helping others. Overview Our client, a well-established company in the heavy civil construction industry, is ...

The Rockridge Group

Helpdesk Technician (L2)

Roseville, CA

$21 - $28.25/hr

Helpdesk Technician II DESCRIPTION: The Helpdesk Technician is responsible for onsite and remote installation and support needs for our Managed Service Clients. This relates to all technology to ...

Prosum

Manager of Helpdesk

San Mateo, CA

Company Description Our client is is seeking a dynamic, experienced Helpdesk Manager to provide critical leadership and overall enterprise IT support knowledge to a business critical, growing ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Provide day-to-day Help Desk support for end users * Troubleshoot hardware, software, and peripheral issues * Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

previous pagenext page

Showing results 21-40

All JobsHelpdesk JobsHelpdesk Jobs in California

Helpdesk information

See California salary details

$12

$22

$33

How much do helpdesk jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for helpdesk in California is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in California? The most popular types of Helpdesk jobs in California are:
What are popular job titles related to Helpdesk jobs in California? For Helpdesk jobs in California, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in California look for? The top searched job categories for Helpdesk jobs in California are:
What cities in California are hiring for Helpdesk jobs? Cities in California with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in California as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,523 per year, or $22.8 per hour.

Helpdesk Technician

Sdtek

Escondido, CA • On-site

$21 - $28.25/hr

Full-time

Medical, Dental, PTO

Re-posted 17 days ago

Job description

SDTEK Company Profile:
We thrive on geeky humor, honest communication, strong coffee, new tech & gadgets, and a desire to be the best Managed Services Provider in Southern California. Each day at SDTEK is another opportunity to save someone's day. With our proactive approach in supporting our clients and their technology, we minimize their interruptions and downtime allowing our clients to work more effectively. SDTEK has earned the coveted CompTIA Managed Services Trustmark and has an A+ rating with the BBB. We are a family run business that is growing quickly but staying true to our company values that are:
1) Treat our employees like family 2) Treat our clients like family 3) Always do the right thing
We strive not to be just another job in the eyes of our employees and not to be just another vendor in the eyes of our clients. Our office is in the heart of Escondido on Grand Avenue and during the summer month's cruising grand makes for lively Fridays around the office. Additionally, the Escondido farmers market less than a block away every Tuesday, year round. We are headquartered in Escondido servicing clients in San Diego County and L.A.
Position Summary:
We have an exciting opportunity for a Helpdesk Technician to join our team and be apart of a fun and challenging environment. You will be exposed to a variety of technology allowing you gain broad experience in the IT industry. We support small to mid-size clients' LAN/WAN environments. You will be tasked with completing SDTEK's Five Star Systems Engineer Certification program to better not only yourself but also our company as a whole. SDTEK will pay for the certification exams that you pass.
SDTEK specializes in professional services such as our manageTEK, phoneTEK, cloudTEK and secureTEK service offerings. We provide project-based services to our clients including but not limited to Microsoft server deployments, Switchvox phone system installations, backup and disaster recovery solutions to name a few. This position will have a hand in not only the day-to-day service desk duties and responsibilities but also as a resource on projects.
Qualifications:
* MUST have Excellent communication, organization, documentation skills and be detail oriented
* Minimum Associates Degree and/or 2-3 years of experience in an enterprise level technical support role
* Required Certifications: Network+ and/or Security+ and/or MCSA : Windows 7 or 8
* Ability to handle more than one client interaction at a time and manage time appropriately
* Quick learning and ability to find answers to unknown issues
* Strong knowledge of Windows 7 and 8 clients, MS Office and Mac OS X
* Basic networking knowledge including wireless
* Ability to interact with teammates on all levels to help resolve IT-related issues and provides solutions in a timely manner
* Candidates must be available for on-call rotation (typically 1 week/month) and able to work after hours, weekends when necessary
* Must be able to lift up to 50lbs
* Above all , must be a rock star and desiring to be apart of something great!
Duties and Responsibilities:
* Answering phone calls and email request within the service desk.
* Travel when needed to client offices to complete tasks* Hardware/software installation and upgrades
* Switchvox IP PBX technical support and troubleshooting
* Windows & Mac Hardware/software support including desktops, laptops, servers & printers
* Virus/malware removal and 3rd party application troubleshooting
* Respond and mange client requests
* Oversee backups of client systems
* Effectively communicate with team members and clients
* Resolve and/or escalate issues in a timely fashion
* Follow instructions from the IT Manager and Senior Systems Engineers
Desired Qualifications:
* Knowledgeable with Windows 2008/2012 Server, Microsoft Exchange 07/10/13
* Knowledgeable with IP PBX products, specifically Digium Switchvox or Asterisk would be ideal
* Knowledgeable with Google Apps / Office365 administration
* Knowledgeable with webhosting VPS environments
* Knowledgeable with VMware
* Knowledgeable with Datto Backup
Benefits:
* Medical / Dental Insurance
* Tri-Annual Bonus Plan
* Earned PTO from date of hire
* Paid Company Holidays
* Paid Certification Exams upon passing
* Expense Reimbursement for Cell Phone & Home Internet
All resumes go directly to SDTEK for consideration. Candidates only; no agencies or recruiters.

Apply