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Help Desk Associate Jobs in Ohio (NOW HIRING)

World Elite Inc

Front Desk Associate

Tallmadge, OH

$11 - $18/hr

Front Desk Associate Join the World Elite Kids Family as a Front Desk Rockstar! Are you energetic ... What You'll Do From answering phones, helping with customer questions, handing out a lot of ...

Healthcare Support Staffing

Help Desk Support

Mason, OH

$18.75 - $25.50/hr

Associate's degree in a related area (Information Technology, Information Sciences and Technology, Computer IT) or 2-4 years of relative professional experience * Knowledge of commonly-used concepts ...

Smith Pet Care Co

Front Desk Associate

Columbus, OH · On-site

$14 - $15/hr

Front Desk / Customer Service Associate Core Competences: - Customer service focused - Will to ... In addition, this person will be asked to help clean the store from time to time - so the retail ...

Trident Marketing

Front Desk Associate - SEASONAL

Kimbolton, OH · On-site

$12.25 - $15.75/hr

... to help our guests have a great vacation while enjoying our 850 acres of wooded and rolling ... Front Desk associates are responsible for our guests' reservations and registrations. They also do ...

Trident Marketing

Front Desk Associate - SEASONAL

OH · On-site

$11 - $13/hr

... to help our guests have a great vacation while enjoying our 850 acres of wooded and rolling ... Front Desk associates are responsible for our guests' reservations and registrations. They also do ...

Idealforce

Help Desk Analyst 2/HDA2 (39574)

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst 2/HDA2 IDEALFORCE has a contract position available immediately for a Desktop ... Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 ...

PCRK Group

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

Massage Envy PCRK

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

Collabera

Technical/Help Desk Support

Mason, OH

$15/hr

Development of procedures for Support Center Record all communication relating to associates: questions/problems into call tracking. Proofing and testing of procedures prior to implementation. Assist ...

PCRK Group

Front Desk Associate

Beavercreek, OH

$13.50 - $17.50/hr

Description Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care ...

Massage Envy PCRK

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

Soul Space

Front Desk Associate

Cleveland, OH

$17 - $20/hr

... help cultivate an atmosphere that reflects the values of our brand. If you have a passion for ... the front desk area is clean, organized, and adequately stocked with necessary supplies.

Soul Space

Front Desk Associate

Cleveland, OH

$17 - $20/hr

... help cultivate an atmosphere that reflects the values of our brand. If you have a passion for ... the front desk area is clean, organized, and adequately stocked with necessary supplies.

Soul Space

Front Desk Associate

Cleveland, OH

$13.50 - $17.50/hr

... help cultivate an atmosphere that reflects the values of our brand. If you have a passion for ... the front desk area is clean, organized, and adequately stocked with necessary supplies.

Soul Space

Front Desk Associate

Cleveland, OH

$17 - $20/hr

... help cultivate an atmosphere that reflects the values of our brand. If you have a passion for ... the front desk area is clean, organized, and adequately stocked with necessary supplies.

PrideStaff

Payroll Help Desk Clerk

North Canton, OH · On-site

$19 - $21/hr

Payroll Help Desk Clerk Location: North Canton, OH Job Type: Full-Time / Day Shift Salary: $19.00 ... High school diploma or equivalent required (Associate degree preferred). * Experience: 1-3 years of ...

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Help Desk Associate information

See Ohio salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk associate in Ohio is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Ohio? The most popular types of Help Desk jobs in Ohio are:
What are popular job titles related to Help Desk Associate jobs in Ohio? For Help Desk Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Ohio look for? The top searched job categories for Help Desk Associate jobs in Ohio are:
What cities in Ohio are hiring for Help Desk Associate jobs? Cities in Ohio with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Ohio as of May 2026, with employment types broken down into 2% As Needed, 12% Full Time, 84% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $42,447 per year, or $20.4 per hour.

Front Desk Associate

World Elite Inc

Tallmadge, OH

$11 - $18/hr

Other

Posted 5 days ago

Job description

Front Desk Associate

Join the World Elite Kids Family as a Front Desk Rockstar!

Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!

About the Role

We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key.

What You'll Do

From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.

  • Greet and assist families with a smile
  • Answer customer inquiries via phone, email, chat, or in-person
  • Provide support with sign-ups and scheduling
  • Keep our space tidy and organized
  • Help with inventory and computer tasks
  • Be a team player and bring that positive energy every day

What We're Looking For

We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!

  • Part-time position; morning/evening times available
  • Entry-level, $11-$18/hr (based on experience)
  • Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH

If this sounds like the kind of vibe you'd thrive in, let's chat! Learn more about us at worldelitekids.com. We can't wait to meet you!

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