Help Desk Associate Jobs in Ohio (NOW HIRING)

Dublin Dental Care has been a trusted part of the community since 2003. Our team of dentists and dental professionals provides a full range of services, ensuring top-quality care for all our patients. To learn more about us, please visit our website at www.dublindentalcareohio.com.
About Our Team & Core Values:
At Dublin Dental Care, we take pride in our Core Values, which guide everything we do. We are looking for team members who resonate with these 8 principles:
1. Fun: A positive, upbeat attitude that inspires others.
2. Loyal: Dedicated to fulfilling the company’s mission and vision.
3. Professional: High standards in behavior, appearance, and education.
4. Dependable: Reliable and accountable.
5. Compassionate: Caring and empathetic towards others.
6. Coachable: Open to learning and improving.
7. Ethical: Honest and guided by strong moral principles.
8. Innovative: Solution-oriented and always open to new ideas.
We are passionate about creating a supportive, welcoming, and collaborative environment for our employees. If our Core Values resonate with you, we think you’ll love working here!
About the Company:
Dublin Dental Care is a full-service dental office offering modern, spa-like amenities. Our team is dedicated to providing exceptional care to every patient. Our dentists and experienced hygienists offer a comprehensive range of services, including:
- Routine and deep cleanings
- Fillings
- Cosmetic dentistry
- Oral surgery
- Emergency care
- Prosthodontics
- Oral cancer screenings
- Periodontal (gum) treatments
- Crowns, bridges, dentures, and implants
- Teeth whitening, veneers, bonding, and more!

Front Desk Associate

Our beautiful office and wonderful staff is expanding and we’re looking for an additional Front Desk Associate to join our team! Currently, we have two expert dentists (a general dentist and a prosthodontist) and a dedicated team of hygienists and support staff. As our practice continues to grow, we’re seeking a Front Desk Associate who thrives in a patient-centered, relationship-driven environment. We value a Front Desk Associate who is efficient and punctual but also takes the time to deliver excellent work without feeling rushed. We’re looking for someone with experience and positive energy who genuinely enjoys helping people, building rapport with patients, and working collaboratively with the dentists, office manager, and other front desk teammates.
Job requirements:
- Greeting patients, answering telephones, scheduling, and confirming appointments.
- Entering patient information into the office computer system.
- Insurance verification, assisting new patients to fill out the registration forms.
- Collect and post payments including credit card transactions.
- Electronically submitting/preparing insurance claims.
- Educating and discussing with patients the benefit coverage and payment options of treatment plans after diagnosed and reviewed by clinical staff.
- Tracking all outstanding treatment plans, payments, unscheduled appointments.
- Giving new patient tours of our office

Full-time $18 - $22 per hour

Competitive salary based on experience and qualifications.
In addition to the hourly pay, full-time front desk associates are eligible for an incentive (bonus) program providing an opportunity to possibly earn additional pay on top of the hourly pay after the first 90 days of working at Dublin Dental Care!

• 401(k)
• Bonus pay
• Employee discount
• Flexible spending account
• Free parking
• Paid sick time
• Paid time off
• Retirement plan
• Uniform allowance

Flexible Hours.
Paid Holidays.
Paid Vacation and Sick Days.
Retirement Plan with employer matching.
Uniforms Provided.
And More!

Current Hours of Operation:
Monday 7:00am - 3:00pm
Tuesday 7:00am - 4:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm

• Dentrix
• Dexis
• Driver’s license
• Eaglesoft
• Experienced Dental Receptionist / Admin (1+ years)
• Open Dental

Job Requirements:
1. Prior or current experience working at a dental office is required.
2. High School graduate.
3. At least a year of experience working in a dental office at the front desk is preferred.
4. Comfortable answering phone calls and delivering information to a wide variety of sources.
5. Ability to learn quickly.
6. Knowledge and experience using a computer system and basic office software.
7. Experience with Dental Software (Eaglesoft, Dentrix, etc.) is preferred, but not required.
8. Ability to work in a very fast-paced environment.

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.